BMW of College Station Service Center

Holly Johnson

★★★★★

a year ago

BMW of College Station is BEYOND FANTASTIC! Seriously! I am on my 2nd BMW with them & I cannot say enough great things about them! First with the sale & the continuously with the service! Best place ever! Fairly certain I will forever own a BMW & ALWAYS from them!

orlando perez

★★★★★

4 years ago

Came in for just tire replacement but in the back of my mind I wanted a brake flush since it was due, Jason an excellent advisor asked if I wanted to the flush done and of course I said yes. Excellent work timely performed and car washed looked fantastic. Great waiting area and good snacks while you wait. Orlando

Grace Evans

★★★★★

5 years ago

I am so genuinely appreciative of all the services staff at BMW college station. I have had other cars and been in and out of their dealerships with issues, but the people that work here are so quick and efficient and helpful. I know it sounds like I’m laying it on thick, but I mean it. I won’t go into too much detail, but I’ve been in a bind before, and their services department went above and beyond for me. I can’t say enough nice things about Jason, as well as Mike and Jennifer. I also really appreciate their shuttle service. My job has strict hours and car issues make it difficult. I think getting to work is more stressful than car issues themselves and every time I’ve had an issue, Jennifer took care of me and got me to work on time. For that, I am super grateful. Again, I know I laid it on thick and it this sounds like I’m related to one of them lol, but this is unbiased. I mean every word. They made stressful situations so much better for me, and I want to give credit where it is due.

Taunyana Baker-Sanchez

★★★★★

3 years ago

Great & friendly location! Jackson was a great salesman! He really was concerned with what car was best for me & honest about pricing & warranties. 😉 I want to thank Jason in service for repairing the electrical issues & the cracked rim & dealing with all my phone calls!! 🙏🏽 Thanks to Mark (the manager) for always staying in contact & helping with the buying process & repairs. ✌🏾

YOLANDA HUNTER

★★★★★

5 years ago

Jason is an amazing guy!! Robert the BOSS is an amazing guy!! BMW SERVICE Department in College Station is just phenomenal. These gentlemen show great hospitality!! Very professional and upbeat, they create an amazing environment to be in!! Very informative and patient! They truly care about their customers. This was a fabulous BMW Service Center experience.

Kev P

★★★★★

4 years ago

I drove from Dallas to College Station for a wedding on Memorial Day weekend. Unfortunately, along the way I got a large nail in my run flat tire. I was able to call BMW of College Station when I arrived shortly before closing and they schedule me to come in at 8am the next morning. The fixed the tire, took my payment over the phone so I could come pick my car up after a round of golf. Most professional, flexible BMW Service experience ever. I was so impressed, I would even consider buying my next BMW from this location which is a 3 hour drive from my home. Thanks to Robert and Jason for the help. 5+ Stars.

Gregory Brigando

★★★★★

5 years ago

Top notch dealership and service center for your BMW. Having experience past frustrations with BMW under different ownership, I can say confidently that this new location has the right formula for success. Advisor and mechanics are friendly, responsive and informative allowing the customer to make the best choice for their car guilt free. This location is clean and the amenities are top notch. Would not hesitate to recommend to a friend.

Kaeton Kirkland

★★★★★

4 years ago

I had a wonderful experience. My car was quickly fixed, even with figuring out what was covered under my warranty. Mike was extremely helpful and careful to explain exactly what was wrong with my car and what was being repaired. I will continue to get my car serviced here!

Dallas Cheley

★★★★★

5 years ago

I had a tire go flat on the freeway. BMW assist arranged a tow to the nearest location which was college station. I could not have asked for a better service department. My service advisor was extremely professional and helpful from start to finish. They had new tires put on my car within hours so I could get back on the road, safely. Thank you

Brian Luce

★★★★★

4 years ago

Had the dash cluster replaced and upon getting home I found the screws for the dash cluster in my cup holder. So I installed the screws myself. I guess I should have expected more after spending $2000 Jason had great customer service! But not sure if I will return?

Milana Taylor

★★★★★

3 years ago

Mike Fridel was great! I’ve been to so many BMW service places and this one was by far the best! Everyone So welcoming and helpful! Jennifer was so nice as well! Will be back!

Jeff Wyatt

★★★★★

4 years ago

Mike F. was very helpful and informative along with getting me the BMW roadside assistance because my car was 20 miles away and not drivable. Got it towed in and they fixed me up same day! Extremely nice location and everyone was super kind! Thank you!

Travis Jones

★★★★★

4 years ago

Took vehicle in to repair recall, Jennifer and Mike were super helpful and made it an easy process. They even provided a ride to and from the dealership to drop off and pick up my car. Thanks for all the help.

madhatter0909

★★★★★

4 years ago

Just bought my new 2022 X5 sDrive40i at BMW of College Station and couldn’t be happier. From putting my name on the perfect inbound unit, getting a really good price and excellent value for my 2021 Chevy 2500 Carhartt Duramax, delivery of my new ride to Austin and ease of the entire transaction …. These guys made my buying experience awesome! I would totally recommend to anyone shopping In Houston or the surrounding area to hop over and give these guys a chance! Thank you Jeff and the amazing team at BMW of College Station!

Myriam Morales

★★★★★

3 years ago

I went for the first time for an inspection to my vehicle and they were very nice and were able to fix what was wrong the same day and have my car ready by the end of the day. Jason and Jennifer great job!

Dawn Prestwood

★★★★★

5 years ago

I have used BMW of Bryan/College station for several years with my vehicles and they have always taken great care of my car. Thorough and attentive service from the front to the back of the house. Great group!

Philip Xu

★★★★★

5 years ago

I purchased a car here and found out a configuration issue that bothers me after 2 weeks. The dealer took the loss and provided a good solution that I didn’t expect. Quite satisfied with them and now looking forward to future services/purchases there