Gladney Automotive Solutions LLC

mlcah turner

★★★★★

2 months ago

It was a difficult situation due to another shop not doing great work. Gladney stepped in and made the best of the situation.

Kenneth Othold

★★★★★

6 months ago

I had a good experience with Gladney and their service manager Peyton. He was very knowledgeable and helpful in keeping me informed on their process and progress. He told me the costs upfront and didn’t do anything unnecessarily. He recommended and I approved only the things I needed done. They updated me thru text with pictures and actual findings. Peyton was very personable and easy to deal with. Automotive repairs are not cheap, but Gladney is very reasonable and reliable. My vehicle kid running great now

Deika Pool

★★★★★

2 months ago

I had an amazing experience at Gladney Automotive Solutions. Antonio was my advisor and he kept updated on everything that was going on with my vehicle. I will definitely use them again in the future and I would definitely recommend them to anyone.

F Villa

★★★★★

4 months ago

Could not be more pleased with the service. Well organized, well located, easy to schedule moderate complex work on Land Rover vehicle. A qualified expert went over the work efforts and procured the parts, in advance of service scheduled date. Found a local service that can do more than an oil change. Good pricing as well. Will use again.

Karen Parker

★★★★★

5 months ago

This is the 2nd time I've used Gladney and I'm just as satisfied as the 1st! They make the process super easy and get your car in and out that day. They are continually in touch with you by text, showing you all of the services you can get and how much each costs. You choose what you want, they set up an appt, and it's all taken care of. They will also give you a ride to work if you need one. And they are very friendly both on texts and nice in person! This time I had an extra request about a broken bolt that was bothering me and they fixed it... and they did it free! I would definitely use them a 3rd time and would recommend them to anyone I know.

Brent Morgan

★★★★★

a month ago

I was really pleased with they team at Gladney. They stayed late on a Friday to get my car in, kept in contact with me, sent pictures of work progress, and were proactive in their communication. I will definately go back!

Reid Ferrell

★★☆☆☆

5 months ago

I had to tell Andre multiple times what I wanted serviced. When I showed up to drop the truck off he only had one item in the system to be serviced and we had to go through the list again. Also one of the repair items did not get fixed so I need to bring it back in to get finished.

Edwina Marvin

★★★★★

2 months ago

Very thorough, professional, and friendly service. Andre was my primary point of contact and was very responsive and communicative through the process of diagnostics and recommended repairs. Very accommodating of my schedule and clear in explaining options and budgets. Highly recommend Gladney for auto maintenance and repair!

Kevin Boehm

★★★★★

2 months ago

Gladney Automotive is the absolute best! My transmission completely failed. They got me in right away and diagnosed the issue quickly. They worked diligently with my extended warranty company and got approval for a full transmission replacement within 24hrs of setting up the claim with the warranty company. Their entire staff is courteous and professional and communicated extremely well throughout the entire process. I’m a Gladney customer for life based on this experience!

stevie mac

★★★★★

Edited a month ago

Chris turned a bad day into a much better one! I had lost the only key to my Nissan Rogue and he was able to come to my house and make me a new one. He was prompt, polite, and communicated with me the whole time. I highly recommend Gladney for their excellent customer service.

Bevo Reigns!

★☆☆☆☆

3 months ago

Researched European auto repair shops in the College station/Bryan area and found that this one was newer and had some good ratings. Was looking for a dealership alternative for my BMW. Just decided to order some tires off their website and plan a service trip for some maintenance items to test them out. The day before my appointment, I got a call from a service writer Explaining some confusing stipulations regarding the availability of tires provided by a third-party through their website. The detail included notes about how I’ve gotten a good deal, but there would be no warranty. Come back to clarify the voice message. The service writer was not available, but the receptionist decided it was in her purview to step in and explain more about the confusion. She had no idea what she was talking about, and when I pushed back on the fact that regardless of what the production status was for the tires I selected, Michelin should stand behind the warranty as stated on the website at the time of purchase. She knew nothing but insisted again that I got a great deal and if I still wanted the tires, there would be no warranty. Stupid someone completely uninvolved should stick their nose into the issue and create a bigger mess with a customer. I waited four hours for a return call From the service writer, who was “momentarily away from his desk” when I had called earlier. The surface writer continued the confusion and after some back-and-forth, I concluded these people were unreliable and unaccountable, and canceled my transaction. It’s unfortunate that even amid such high prices for auto service these days, people don’t know how to stand behind products and services and properly manage communication with customers. As I stated on the phone to the service rider, I was looking to place my loyalty in hopes of finding someone who was knowledgeable and caring about my car.

michael sherer

★★★★★

4 months ago

Amazing services! Gladney Automotive came highly recommended by another local business owner who does body work (Oscar & Sons) as "the best mechanic shop in town" and i have to agree. I'm very glad I had my wife's van serviced here. I will be brining all of my vehicles here going forward. Very transparent with issues/diagnostics and the pricing was right in line with what I'd expect for services rendered (no hidden fees or services not required as compared to the dealership). I had the dealership do a diagnostic as i was out of town when the engine light came on. They came back with a list of services along with pricing in excess of what Gladney charged. I also commend Gladney on only providing the initial quote for the necessary items to repair (3 fuel injectors) and accompanying the issue with additional recommendations to fix (other 3 injectors - which didnt include extra labor fees!!!) All similar repairs that the dealership quoted but about $1,000 less and very forthright. I see many negative reviews about the front desk receptionist, which I find odd as the lady I interacted with was top notch. She was polite, to the point and welcomed me as soon as I entered. Zero complaints about anything I experienced.

Michael Cook

★★★★★

2 months ago

Gladney did an excellent job with the repairs on our Tahoe. We experienced issues while visiting from Fort Worth and had to have the vehicle towed to their location on a Saturday. First thing Monday morning, Amanda contacted me to confirm they had the vehicle and would begin diagnostics. Once the problem was identified, I quickly received clear pricing and time estimates. We were told the repairs should be completed by Thursday so we could make the trip back to pick up the car—and they delivered exactly as promised. I can’t say enough good things about Amanda. She is AMAZING. She kept me informed every day through Gladney’s web portal and made a stressful situation much easier to navigate. Despite the major repair we needed, the overall experience with Gladney was great. Highly recommend their team!

Kristin Cowden

★★★★★

2 months ago

We had a wonderful experience working with Gladney Automotive. After a not so great experience with another mechanic in town, we had my daughter’s vehicle towed to Gladney. Amanda, was our case manager and was exceptional. She went out of her way to communicate, order parts and deliver vehicle in an efficient and timely manner. Very pleased with their work and will defintely use this mechanic in the future.

Andrew Brewer

★★★★☆

3 weeks ago

I was a bit hesitant at first because of the diagnostic cost, but appreciated positive confirmation of the problem with my vehicle. There were apparently some glitches with the messaging system, so communications required me to reach out. That said, they did a great job diagnosing the issue, sent me pictures and videos, and had the repair complete the same day. They also didn’t try to upsell me on any “recommended” services, but did provide the full report of my vehicle inspection. Everybody I interfaced with was incredibly friendly. Overall great experience.

Sommy Ham

★★★★★

3 weeks ago

We had a great experience having our car repaired at Gladney Automotive. Our older car needed quite a few repairs beginning with the engine light that wouldn’t go off and electric doors that wouldn’t lock. Amanda kept in constant contact with me on my list of items to check and sure enough Gladney did a fast and lovely job repairing everything! Their prices are reasonable but better yet, their quality service surpasses anything we’ve had done anywhere!. Thanks to Hannah, too, for being so kind and thoughtful in walking me through their digital online approval system which really speeded our repairs along. We definitely will recommend Gladney Automotive!

Avery Jackson

★★★★★

a month ago

I had a great experience with this company from start to finish. They fixed my car incredibly quickly, and the pricing was very fair—especially compared to other places I looked into. What really stood out was how easy they were to work with. Everyone was professional, communicative, and made the whole process stress-free. It’s hard to find a place that’s both efficient and honest, but this team definitely delivered on both. I’ll absolutely be coming back for any future needs and would highly recommend them to anyone looking for reliable, high-quality service.