About Business
Conveniently located in San Diego, CA, BMW of San Diego Service and Parts has established a strong presence in the Car Repair market. They have specialized expertise in Car repair and maintenance service, Auto parts store, Auto radiator repair service, making them a top-choice Car Repair specialist in San Diego. Backed by 2411 satisfied customers, they currently hold a prestigious 4.8/5 star status on our platform. They take pride in serving the diverse needs of San Diego, CA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, BMW of San Diego Service and Parts is the go-to destination for quality and service in San Diego, CA.
Google Reviews
James Brodfuehrer
★
☆☆☆☆
2 months ago
Service department is terrible and almost cost me a bad accident. The lied about checking my tire that was losing air and said everything was fine. I tried calling to have it reinspected and never called back . Service advisors don’t know anything- just a bunch of ignorant and rude kids. Tire ended up blowing out. Took it to BMW Carlsbad and was a nail in the tire. They were much better there, even though both Penske dealers.
LHF
★★★★★
4 months ago
I’ve had many different cars over the years but this is my first BMW. Unfortunately there is usually a waiting period whatever car you have unless you get one of their very nice loaner cars (no charge). However the process is so much nicer here than other dealerships, the waiting areas and service people are the best. Other dealerships would charge me for a loaner or not have such accommodating sales/service people.
Dave P.
★★★★★
3 months ago
Chris Levy is an effective and thoughtful Service Advisor Pro! Your driver Scott is a gem. Polished and kind. I was manager of a small business that had very demanding clients, in my past life. I recognize quality people when I interact with them.
david Rodriguez
★★★★★
4 months ago
My representative Autumn Wade , was very polite and helpful with my check in of my vehicle. She presented me the special offers for my BMW and she also was kind enough to provide me with a rental vehicle. ( Also Rental department deserves a five⭐ for their excellent service ) thank you San Diego BMW for your excellent service.
William Burgess
★★★★★
2 months ago
Starter change-out per on my BMW Z4 warranty. Service Consultant Michael J. Parker was absolutely fantastic and made my day so easy to have the repair done timely and arranged to/from transportation as a courtesy. You have a truly great Service Consultant in Michael J. Parker who is a true gentleman.
Justin Castro
★★★★★
4 months ago
I had an outstanding experience working with Chris Levy and his team at BMW San Diego. I brought in my car with an electrical issue that had been incredibly hard to pinpoint, but Chris and his techs handled it with true professionalism. They kept me updated throughout the process, walked me through what they found, and ultimately solved the problem when others couldn’t. The level of care, attention to detail, and expertise was top-notch. Highly recommend Chris and the BMW San Diego service team!
Larry Stone
★★★★★
a month ago
Service advisor Michael Parker and his crew found the source of a noise like a geiger counter coming from the back whenever the car was moving. Turned out to be a loose seat belt roller, something I wouldn't have discovered. Just as impressive, everyone in the service department -- advisors, technicians, cashiers, loaner desk agents, and the folks who walk you to and from your car -- was friendly and professional. One minor complaint. My new X1 was kept overnight and returned looking like it had been parked next to a set of sprinklers and allowed to air dry, something I didn't notice when I picked up the car in the shade of the service bay. While the service contract stated there would be no car wash to save water and help the environment, it would have been courteous to return the car cleaner.
Nicole
★★★★
☆
a month ago
I previously went to a dealer up north. I didn't feel like I was treated very well. I wanted to try a different dealer. I was pleased with the treatment I received at this dealership. My point person Fred was great.
J W
★★★★★
2 months ago
BMW SD is an amazing dealership. More importantly their service advisor Brad Lawn deserves whatever awards BMW gives out for phenomenal service and customer satisfaction. He is amazing. I literally drive from AZ to get my car serviced here. Bravo.
Steve Zhou
★★★
☆☆
3 months ago
First oil change for my new car here. Said they would call and text me when the work is done. They sent me a email with a video of the service inspection, but never called or texted me. Now it’s after hours, and I couldn’t reach them on the phone. I was told it was a 2 hour job, not overnight. A little more communication could have been helpful. Did appreciate the shuttle.
Cynthia Franco
★★★★★
2 months ago
BMW San Diego has been taking care of my service since 2020. They have always been friendly, fair and non-pressuring when it comes to servicing my vehicle. Their advisors are honest and have integrity. Jayson is the best! He works with me like we’re old friends on whatever I need.
Jeremy M
★★★★★
a month ago
Phenomenal service experience. It was completely seamless and my advisor Malcolm was very communicative and knowledgeable. Following my fantastic sales experience, this is my second transaction with this dealership. I will definitely be back.
Samantha Baker
★★★★★
2 months ago
Very pleased with my recent service, my advisor was efficient, setup ready to go and my tech sent me a video, and was super informative. I used to cringe at the "shuttle " taking me home before, but now they send you home in an Uber and pick up just the same. I was able to be productive, and I loved it. Tysm team
Beth McFeely
★★★★
☆
4 months ago
The work on my car appears to have been done well. I did not have an appointment on the afternoon that I brought it in and they hold me it would probably not be looked at until the next day. This was understandable however I did not hear until 2 days later. An update would have been helpful. Also the checklist stating everything that was checked included windshield fluid. I had none when I went in and had none when I came home. So what else wasn’t checked?
Miles
★★★★★
3 months ago
Andrew is an amazing service provider. Even after the few times i’ve been there right when I walk through the door Andrew greets me by name. Going to bmw makes me feel like I have a second family. Some people think BMWs are expensive to own or maintain or buy (which I don’t agree with) but it comes with top tier service, not just on the car but on yourself. Andrew and the other advisors can make anything happen, if you need your car done by a certain day, it’ll be done, if you need a specific loaner on short notice, you will have that car. They are so timely and punctual and whenever you have a question about your car while it’s in the shop you don’t have to hesitate to call because they will always answer and tell you the truth. Great work Andrew and great work BMW of San Diego
Michelle S
★★★★★
2 months ago
Great experience with my front window tinting. My service person took great care of me from drop-off to the loaner and all the way through completion. The cashier was wonderful and even helped me get an item I didn’t know I was supposed to have in my vehicle. Thank you for also washing my car — such a nice touch!
S Morales
★★★★★
a month ago
Very easy to schedule. My first BMW service and i scheduled one thing but they added on oil change with no extra wait. Thought i was going to need to come back in a couple of weeks.Jayson was efficient.
India D
★★★★★
4 months ago
Great communication from start to finish. When I drove up a nice young man directed me to where I was supposed to go and he ended up being my service representative(Thanks for a great experience Malcom H.). As soon as we confirmed that it would take longer than I expected, they arranged a ride for me. Text communication was constant and efficient. Every one I came into contact with was kind and helpful. While I was there I walked around and looked at the inventory. They have quite a variety of new and used cars, some that I didn’t even know existed. Super fun to see. San Diego BMW has it all. Overall great experience. The inspection was thorough and I felt very confident driving away that my car was well taken care and would be running smoothly. Thanks!
Stephanie Kennedy
★★★★★
3 weeks ago
I had an excellent experience with BMW of San Diego. The service department was friendly, efficient and communicated clearly throughout the process. Max went above and beyond to make sure I had everything I needed and took extra time to answer all of my questions. I’m so grateful for the team’s helpfulness and professionalism, they truly made the experience seamless and stress free. Highly recommend
chucky Ramirez
★★★★★
3 weeks ago
I would 100% recommend BMW of San Diego. Malcolm, my service advisor, was extremely professional, proactive, and supportive during a very stressful situation. The tires on my 2025 M440i unexpectedly popped, and I was worried about how I was going to get home that day. Malcolm immediately took initiative, reassured me, and handled everything efficiently. Even though it was close to closing time (10 minutes left) and my vehicle couldn’t be repaired that same day, he made sure I was taken care of by arranging a loaner vehicle without hesitation. Malcolm, if you see this you truly deserve recognition for the way you carried yourself. Your professionalism and dedication to customer service did not go unnoticed. Thank you again for going above and beyond.
