Bob & Sons Automotive Inc.

PAUL G

★★★★★

9 months ago

Had a great experience with Bob and son’s automotive. Took my car in for a difficult issue with a vibration in the rear of my car. He thoroughly inspected my car and found the problem, called me before doing anything then fixed it by the end of the day

Bonnie Welden

★★★★★

a year ago

My husband and I have been looking for a go to, reliable mechanic in the Manchester area and found just that at Bob and Sons Automotive. They were detailed, professional and sent over an electronic report including pictures etc. I think they even washed my car! Highly recommend and plan to use them for all future mechanical needs.

Randall Browning

★★★★★

2 months ago

Quote was spot on and no hidden costs that popped up at pick up. Great Place to bring your vehicle(s) to be serviced 😎

Victor Mariotti

★★★★★

9 months ago

This is the best mechanic shop I’ve been to in years hands-down. The Staff is friendly and very informative. They provided daily updates. Their loaner program makes it so much easier to leave your car there for a few days. No high sale pressure techniques for upsell services not needed This is the second time I bring my truck into them and each time the truck was ready when they promised. 1000% Would recommend to anyone even if it means driving a little further for a reliable mechanic

John Molloy

★★★★★

8 months ago

I happened to go to Bob and Son a while back with my daughter’s car for some minor work and was happy with the service, and professionalism of all the staff. When I was back in NH to visit I had issues with my 2012 Murano. (I am old school and always put my trust in the old Mom, and Pop auto places). I was not disappointed with the honesty, and service as my car needed more than minor stuff. Ian and staff checked what was wrong and fixed 100%, and didn’t add anything that wasn’t needed. Bob, and Son Is definitely a place I highly recommend for all your auto needs, and if I EVER need service on my vehicles wouldn’t go anywhere else. Did I say they took care of me fast thanks Bob, and Sin for a great experience. John

Doran Dal Pra

★★★★★

5 months ago

The only shop my wife and I use now. Love the text updates and apps they use to notify you what’s needed and recommended for your car. And, they do great work!

Ryan Lambert

★★★★★

3 years ago

I have taken multiple family vehicles to this location over the last 10+ years. They always provide me with a very detailed overview of what the car was taken in for…along with areas that might need // or do need attention. I only purchase used vehicles, so the preventive maintenance in collaboration with general maintenance have kept my vehicles running long past my expectation. Plus the “loaner vehicle” that they provide as bonus feature has been a life-saver. Thank you to Ian, Robert, and the whole Bob and Son’s team for creating a trustworthy shop where I always know the work will be done very well in an a very time efficient window.

Mark

★★★★★

9 months ago

This has to be THE BEST place to get a pre-purchase inspection on a used car that you’re considering buying in and around the Manchester, NH area! I was blown away by how thorough, comprehensive, and professional this service was. I drove up from MA to check out a used car at a local Toyota dealership and Bob & Sons was able to get me in the same day! They provided me with a super detailed automotive health inspection report with photos, videos, and written summaries that included items which passed inspection, those that will require future attention, and things that needed to be addressed immediately. I left the shop feeling very informed and confident, and I was able to address needed repairs with the car dealership and get them to fix these issues as a condition of my purchase. This service is worth every penny! The folks at Bob & Sons are very helpful, super friendly, and extremely knowledgeable! Stacy made sure that I could get in right away, as did Ian, and I was incredibly impressed with Ian’s expertise and breadth of knowledge. The technician who did my inspection was J.O., and he did a fantastic job! Ian even took me into the bay and brought me under the vehicle while it was up on the lift so that I could see the condition of the undercarriage and many important components for myself. I highly recommend Bob & Sons! This was one of the best experiences that I’ve ever had with an automotive shop in my life!

Marsha Baray

★★★★★

8 months ago

Ian was very professional and knowledgeable about my car and recommended only necessary repairs. I found him and staff to be honest and trustworthy! My car was ready in a few hours and I appreciated the loaner car he provided. Taking my vehicle to Bob & Sons was a good experience and I will return for any future car repair work. Thank you!

Kelvin Rose

★★★★★

8 months ago

I rarely give reviews or recommendations. Most of the time, people and businesses I have dealt with, find it acceptable to be just okay. Mediocrity has become more and more commonplace. So, when I find a business like Bob and Son’s, I feel that it is my obligation to everyone that reads these reviews, to let them know that this is a group of people that actually DO go above and beyond. I was looking for an honest place to have my vehicle serviced and I was very pleased to find these nice people. An honest price and very good work. I got the car back quickly and it was done right. I usually do my own work on our cars, but I’m getting older and it’s not always easy for me to do all of my own services. Ian, and the Bob and Son’s crew will be getting all of my service needs from now on. 5 star rating, or 10 out of 10 or however you want to put it. You won’t be disappointed.

Griffin Higginbottom

★★★★★

a month ago

I was looking for a place that would be able to install customer bought parts and this place was able to deliver on that! Very impressionable people and solid work! They were able to get it done quick and I’m glad to say they now have a new customer!

Tom Hobbs

★★★★★

5 months ago

I've had a number of vehicles serviced by these guys over the years and have always been satisfied by the quality of their work. Most recently, Ian was able to get me in for an inspection same day at the last minute which was a nice surprise. He was super friendly and responsive with text message updates. I highly recommend working with Bob & Sons Automotive.

Coyijocalyeea G.

★★★★★

4 months ago

I recommend this place to anyone. they’re honest and very thorough you ever had anyone sit on the phone with you to explain every line item that your car needed down to a T so you completely understood what it needed and what is more important to fix ?? no ? well Ian did that for me and he didn’t have to but he did and he didn’t try to upsell or over charge me. They were very honest and even gave me advice. also Stacy is an amazing administrator for that business. very sweet and helpful . Ian also checked my new car for free, and let me keep my old car there until do what I wanted to do with it:) much respect to this team!

L B

★★★★★

4 months ago

I am very grateful to have found this automotive shop after years of having bad luck with other shops that weren't honest. I had a wonderful experience and I can say they have now become my permanent automotive shop after today's first visit. They're honest, kind, and were able to schedule me in immediately. I look forward to future services with Bob & Sons. Thank you!

Patricia M Barrett

★★★★★

5 months ago

I have lived in this area for 10+ years and not been satisfied with either reliability or price of other shops. I took a chance on Bob and Sons this year mainly because of the name. I gravitated toward a family owned business. This family has been wonderful to do business with. Repairs are done well, efficiently and thoroughly. I'm not a knowledgeable car person, so I have to trust that a service shop will be honest. So far, Bob and Sons has treated me well. Ian explains every aspect of a repair or replacement without the feel of 'man 'splaining'. And I believe he's honest. Having the option of a loaner is essential so I can go to work and not cancel my clients. All in all, I'm 100% satisfied.

Megan

★★★★★

3 weeks ago

I couldn't be more pleased with the service I have receieved since bringing my vehicle to Bob and Sons. Ian and his wife Stacey have been a pleasure to work with. I first brought my vehicle in for an inspection. My husbands passed with flying colors obviously as it is rather new but with mine I was told I needed rotors and breaks. They priced it out and told me i could have them done or bring it elsewhere. They also sadly ended up popping one of my tires which they replaced free of charge (rightfully and were super upfront and apologetic). With any vehicle you need to be prepared for additional costs coming... I declined the breaks and got a second opinion. The other place told me my breaks were fine for inspection but had many other "suggestions" as well. I asked if they price matched and they told me no. As a small family owned business I respected that. I recently brought my car into the dealership for recall issues and guess what... my breaks needed to be done! Again, they found a bunch of things that also needed to be done, most of it was maintenance stuff which any smart autobody is going to suggest. I scheduled my oil change with Bob and sons and have gained trust with Ian. I did need my breaks done but he didn't push it, I did my due diligence after learning the hard way that some people will try to screw you over but because he was honest and allowed me to double check on my own terms he has gained my business. Integrity goes a long way and people need to understand that you are doing your job as a mechanic to keep cars running at their optimum, maintenance work is needed so you dont run into bigger issues. Thank you for being honest and understanding. Thank-you for also explaining everything you are doing and giving the why behind it! A very satisfied new customer!

Tina Marchand

★★★★★

3 weeks ago

Bob & Sons is exactly the kind of local mechanic shop every community hopes to have. Ian and his wife are both incredibly warm, welcoming, and genuinely care about their customers. It’s such a great feeling to have a local mechanic you can truly trust. They’re honest, professional, and make the entire experience easy and stress-free. We’re so grateful to have a reliable neighborhood shop like this - highly recommend!