About Business
Conveniently located in Medford, OR, Bob Thomas Automotive Inc. has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Medford. Backed by 154 satisfied customers, they currently hold a prestigious 4.6/5 star status on our platform. They take pride in serving the diverse needs of Medford, OR residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Bob Thomas Automotive Inc. is the go-to destination for quality and service in Medford, OR.
Google Reviews
Haim Herrera
★★★★★
2 months ago
I stopped buying the warranty/maintenance programs offered by the Dealerships. Don't know if it's just bad luck but anytime I listened to anyone from a dealership they returned my vehicles with more problems than it had when I brought it in, or make it a hassle to make an appointment and kept my car for days. I decided to take one of my vehicles to Bob Thomas Automotive, they located the problems and fixed them immediately. I now take all my vehicles to them and feel secure knowing that I have true professionals keeping me safe on the road.
Lee Veltum
★★★★★
2 months ago
Bob Thomas Automotive consistently provides responsive, timely, and professional service of the highest quality. I drive a diesel truck with over 300,000 miles and put it through heavy use, which requires challenging repairs. The Bob Thomas team delivers excellent results I can always rely on.
Cherish Marasco
★★★★★
4 months ago
My check engine light came on and my vehicle was jerking like it was in a 1980's disco competition I called multiple repair shops with no luck until I was referred to Bob Thomas. I called and spoke to John and he agreed to let me bring my car by immediately so he could scan it and we could make a plan even though he did not have an opening until the following week. I got my car to them and I could not be more pleased that I did! John called me the next morning to let me know the issue and the cost, I gave him the go ahead and they actually got my car back to me at the end of the day.. I cannot express how appreciative I am. I will be a customer for as long as I own a vehicle.. Thank you John and the team for getting "lil blu" back on the road and running like a dream so quickly...
Sean Rylan
★★★★★
7 months ago
These guys were awesome! I was quoted 1200 from most places, Bob Thomas did it for half of that and changed my oil. They shuttled me to and from work and the van smelled good and the driver wasn’t a weirdo lol most places have some slob driving a hoop-d. I will be a loyal customer forever. To me, customer service is everything and the cherry on top is the quality of my truck’s life has improved significantly. Thank you all 🫡
Nigel Lemaire
★★★★★
8 months ago
Just picked up my 1999 F250 SD Diesel. I'm EXTREMELY pleased with the work they did. I had a pretty anal list of stuff I wanted done and they did it all and UNDER THEIR ESTIMATE! Even found a couple of things that needed attention. Sooooo Happy with their work!
Rebecca Ball
★★★★★
6 months ago
Best service (Jeremy and John) very nice staff, very knowledgeable, I look forward to my regular car maintenance
Josh Lee
★★★★★
4 months ago
Great service and professionalism. Always pleased with the attention to repair, and customer service provided by the whole team. Thank you all!
sharadae79
★★★★★
10 months ago
Wowza! This place is by far the best at what they are doing and the friendliest people that go ABOVE AND BEYOND to make sure you are taken care of. Jeremy was so patient and polite and took care of us and had an awesome sense of humor as did all the guy’s! Now I know why it’s hard to get in to this shop because they are ABSOLUTELY FANTASTIC! Overall, best in the valley if I could give more stars I would! Thank you!!!
Rob Griffiths
★★★★★
10 months ago
We have been using Bob Thomas for the past 5 years to service all our vehicles. ALWAYS the best customer service and they can be trusted 100%. It is good to know they only do the work needed and don't try to sell you something you don't need.
Grace Anne Michel
★★★★★
11 months ago
These guys are great! Helped me fix an issue with my car and when there was a defect in the part that became evident after I drove for a bit they were quick to make things right and stood by the integrity of their work. I'm new to the area and have tried a few different auto-shops and this has been the best I've found!
Jenet Johnsen
★★★★★
a year ago
I have brought my cars to Bob Thomas Automotive for over 20 years. After a hiatus because of the pandemic and Almeda Fire, I am happily back in their care. They are courteous, trustworthy, and deliver excellent automotive service. I highly recommend them!
A. Upton
★★★★★
a year ago
Every time I've been to Bob Thomas I've received the best care possible. Especially since I need to utilize the shuttle for transport back home to wait and then back to get my car they have wonderful service. Everyone I've met has been very kind explanatory and obviously they're professionally skilled because my car runs better now. And has in the past when I've used them. Would I use them again absolutely!!!
Richard Yeamans
★★★★★
8 months ago
I would highly recommend these guys for automotive repair needs. I have used them now several times for difficult electrical issues and every time they come through for me! Always professional and fair! Thanks guys
Issac Hill
★★★★★
6 months ago
I went for break master cylinder replacement and they did great and it didn’t take long
Tamara Gruenhagen
★★★★★
8 months ago
Excellent customer service. They took great care of me and my car. Highly recommend Bob Thomas Automotive.
Diane Faris
★★★★★
2 years ago
Stopped here because someone recommended them. I needed some blinker and back lights replaced. Not only did they fix my lights but put back a bumper that I messed up slightly. These guys were down to earth, sweet and did things that others might not have. I would recommended them to anyone!!! And I never give out ratings, they were definitely top notch to receive one!!!!!
Bruce Phillips
★★★★★
3 months ago
Fast oil change. No appointment. First come first serve.
Ben Montoya
★★★★★
a year ago
What can I say? These guys are amazing! We were on a road trip and had car issues in Medford on our way to Crater Lake. They were the 4th mechanic we visited. All the shops were so busy due to the July 4th holiday and told us they wouldn't be able to get to us for a week John listened to me and was able to fit us in! They did amazing work considering they had to order our part from out of town. Talk about fair pricing. The final job came in at $100 under the quote!! They also provided a courtesy shuttle and took us back to our hotel. Everyone was so friendly, especially Ricky, our shuttle driver who dropped us off and picked us up. He gave us a great history of Medford and recommended a few sites. Five stars, for sure. If you are looking for a fair, honest mechanic, stop looking and come here!! Thank you for your outstanding customer service!!
liz liz
★★★★★
Edited 2 years ago
Bob Thomas Automotive owner, management, staff, crew each and all so super! Honest and reliable and trustworthy. We appreciate and relay on. They are so reasonable and helpful. They also give back and do so much for community. Highly recommend!!! Thank you!! Now January 2024 and continue to highly recommend, depend on and trust
Jason S.
★★★★★
2 years ago
The time, care, and professionalism at this shop is second to none! I've been a customer since Bob originally opened the shop. Bob was awesome and set a high standard. Brian and Loren are setting a new standard and continuing to make this shop the best option in Southern Oregon by far!! I am so grateful for their high standard of service, attention to detail, and caring. Thank you!!
