Best Car Repair in Van Nuys, CA, Los Angeles: Boulevard Auto Repair, Inc.- Specialists in German Car Service & Repair Since 1975

Stan

★★★★★

Edited 2 years ago

This is and was one of the best auto mechanics experience I have been through. Nelson and his team from the inspection diagnostics to the approval of his initial inspection. Truly just a class shop. They go over everything with you, then showed me what I have to do between services. Honesty a 10👍🏽 Not bad for a 1981 Mercedes Benz 300SD Turbo Diesel It really is all about the little things that they do as well as each step of the way you’re well informed about the situations that are happening. Thanks so much Nelson and team Boulevard 👍🏽👍🏽👍🏽✌🏽

Robert Hernandez

★★★★★

5 months ago

I had an outstanding experience at this auto repair shop and honestly couldn’t be happier with the service I received. From the moment I arrived, the staff was friendly, professional, and very knowledgeable. They greeted me right away, asked questions to fully understand my car’s issues, and took the time to explain what needed to be done before starting any work. I really appreciated how honest they were — no unnecessary upselling or hidden fees, just straightforward communication and fair pricing.

Daniel Thompson

★★★☆☆

6 months ago

This auto repair shop gets the job done, but the experience was mixed. The mechanics were knowledgeable and fixed the issues properly, but the service took longer than expected. The shop is clean enough, though the waiting area could be more comfortable. Prices are reasonable, but not the best value compared to other shops. Overall, it works in a pinch, but there’s room for improvement.

Erica Chandler

★★★★★

a year ago

Nelson and his team are by far the BEST option if you’re looking to get some work done!! They have helped me understand my car and fixed my car on so many occasions! I’m a girl who knows nothing about cars but he always is honest and breaks everything down for me so I understand it better and lets me know my options!!! I’m thinking about selling my car so I’m sure I’ll be back to annoy them again soon! lol 😂

Amelia Warren

★★★★★

8 years ago

Amazing Value, Honest People I was nervous about taking my car in. I needed to prep it for sale and it had bumper stickers I couldn't get off, one dusty headlight every repair shop said would cost extra to remove & dust, and some dings and scratches. It also had an aging leather interior I feared would fade worse with washing. I compared prices on 8 detailing shops on Yelp, all of which ranged between $150-$300 for the basic package of wash/wax. The cheaper shops charged extra for every single detail. Nelson at Boulevard did not. He charged a flat rate of $250 and sent me a full list of what that entailed. The list, when I sent it to other shops, amounted to over $500 in charges from them. But not from Boulevard. They INCLUDE dusting the headlights (even when they have to remove them to dust the interior), dealing with leather, and even touching up exterior paint. Nelson at Boulevard Auto Repair went over my car with me when I dropped it off, pointing out which damage points were tricky and why. I learned a lot from the experience. I returned for my car at 5pm and it looks and smells like new. They'd done even more than I thought they would. And when I went in to sign the receipt it stayed at the original estimate of $250. They didn't tack anything on, which I really appreciate! Before/After Photos Below!

Lewis White

★★★★★

7 months ago

Nelson and crew! Thank you for taking care of the Turbo Porsche. Great work with the oil change, gear shifter selector swap, and engine air filter changeover

Axvel38

★☆☆☆☆

8 years ago

This place overcharged me and did not perform what was needed to fix the car. I paid a lot of money for service and changed the throttle body 3 times thinking it was defective, but apparently they did not install it correctly. I paid so much fees, including overnight shipping, and after i brought brand new parts for them from Mercedes dealership that was sealed they refused to warranty the work. Because they want you to order with them and pay more with their mark up, it would be fine if the parts were readily available but for a rare car it's not. That is why i ordered the parts and many parts i ordered through Nelson as well and was charged 20% extra. Duh As well as Nelson will be nice to you when you come in initially but then he's got you by the balls after the car is apart. Everything you tell him after you do your own research he tells you something new. I would avoid this place. I'm considering filing a small claims court documents.

Sanaz Ebriani

★★★★★

Edited a year ago

Update: July 2024 YoY - Nelson and team are by far the best folks that I've ever worked with as it relates to my Volkswagen. Seriously the best in every regard - client education, satisfaction, service is above and beyond. Grateful for all the wonderful years of good service: Oil change Engine Diagnostics Breaks, Tires Auto Body Repair I've had ALL done here and will keep coming here. Thank you TEAM! Sanaz Update: August 2023 I recently had a hit and run on the rear end of my car, and I went to 3 auto body shops for a quote, and Nelson was the most straight forward and easy person to work with. He is very supportive and clear on how the insurance process works. What I appreciate so much about Nelson is that he's very transparent on the entire process, and is extremely knowledgable. He's patient to share the information you need to feel confident that you're in good hands. Once the auto body work was complete, Nelson and his team went above and beyond, making sure to use original and new parts, and paint match ensuring that you would never know a collision occurred. At this point, I'm sending all my friends to Nelson at Boulevard Auto. They're also a family run business, 2 generations, and no one is more honest, caring of quality work and hardworking than Nelson and his crew. Did I mention that at the end of the service, they provide a detailed car wash? Grateful for all your care! Sanaz - - - - - - - Nelson is my go-to. Super straightforward and not trying to gouge you with unnecessary jobs and prices. He's fair and honest, efficient and reliable. Highly recommend this place especially with Nelson as your guy.

lorre springsteen

★★★★★

Edited a year ago

I can't recommend Boulevard Auto Repair enough! This is my third visit, and once again, Nelson and his team exceeded expectations. They provided excellent service, replacing my brakes quickly at a great price. Their attention to detail and willingness to go above and beyond truly set them apart. If you're looking for reliable, top-notch auto care, Boulevard auto is the place to go!

Sherrie Schlom

★★★★☆

11 months ago

Nelson & his team completed my 2020 Mercedes Benz C300 A service & new AGM battery installation in a timely manner, as promised. Invoice was easy to read. My only disappointment was that my car was not washed. Nelson did tell me I could bring my car back the next day but that was inconvenient. Pleasant & reliable. I will be back for future service needs.

Fudge 23

★★★★★

a year ago

I took a potential used car purchase here. I am in the market for my driving age teen. I wanted a second opinion of the car and if it was worth the asking price. I am so glad I did as I was formed about the engine condition and several serious issues with the car. All of the issues were written up and itemized so it provided me with a clear overview of what I would have to repair to keep the car in good working order. Nelson is an expert mechanic and gave me several good tips about purchasing a used car. A solid review! Don't purchase any used car without a pre purchase review. I am confident that I made the right decision with the input I received from Nelson and his team.

Raquel Victor

★★★★★

Edited a year ago

I have now taken my car back to Boulevard auto a couple of times for tuneup and for battery and for scanning and I am so happy with this shop! It’s super clean and nice with the Mercedes-Benz logo. They have state of the art equipment even for their invoicing. very clear communication with the shop manager. And there’s nothing they cannot fix on your Mercedes! I will never go to the dealer again ! Save some time and money here! Bonus: Good food and good coffee on each corner of the shop location while you wait.

Filippo Fontana

★★★★★

Edited 5 years ago

If you're looking for a repair shop who is honest and can get the job done right, give Nelson and the team a call! They always take care of my vehicles and provide the BEST service! 5 stars all around. Highly recommend them.

James Miller

★★★★★

10 months ago

Took my Audi 2013 A7 here for oil change, rear brake pads, and valve cover gaskets. They did an amazing job at very competitive pricing and they even cleaned the car in/out for free that had it looking great and had the whole job done extremely quick. My go to for any German auto servicing. Look no further this is my regular spot now

Anna Lóa Vilmundardóttir

★★★★★

6 years ago

I was very happy with the service. I payed 180 with tax to fix my wheel that got scratched up on a curb and they managed to fit me in the next day. Now it looks brand new! Thank you!

TOJ

★★★★★

a year ago

I worked with Nelson . His shop provides Excellent service and excellent work. It is hard to find someone that does quality body work on Smart Cars. I got referred to Boulevard Auto Repair by The Southern California Smarties car club. I am so grateful for the recommendation. My Smart was hit by a city truck while parked on the street. Left front panel of car had to be repaired as they don't have the panels anymore for 2008 Smart Cars in all colors. Boulevard did a spectacular repair job. I was worried about the paint color but they managed to match perfectly. I am very pleased. They really did an outstanding job. I highly recommend them and will use for future needs.

Robert Klein

★★★★★

a year ago

The repair was done in a timely manner and I am very happy. It was also done very well. They did not try to up sell me and even let me give them my own parts. Thank you Nelson and team. I look forward to having you service my car in the future.

Bryant P

★★★★★

2 years ago

Nelson & the guys were really professional, friendly, & got the work done in a very timely manner. Took my car in last month to get it looked at to see what could possibly have been causing a leak/water to get into the inside of my car… long story short my sunroof got a new seal & w/the unexpected rain that we got the last couple days my car has been fine. No water or moisture! I would definitely recommend + will come back for more work when needed.

David Carson

★★★★★

2 years ago

Nelson and his team are in a class of their own - the best in LA! Better than any dealership service or back street shop. I have experienced many bad ones over the years, but Nelson, and his expert team, has kept my old (2005) and much loved Mercedes on the road with expert repairs and service at very reasonable prices and with a lot of courtesy and care and attention for their customers - added to little things like a broken mirror and white scratches on my black car, all repaired for free - because they care! Go see what the best is like. You won't regret it!!!

Brett Richards

★★★★★

3 years ago

This is my second Smart car I have purchased and I will ALWAYS bring it back to Nelson and his team. The process of making the appointment and having the work done was very swift. The prices on his work are very reasonable. Taking your car into get fixed can be a nightmare. I can say with 100% certainty that this is not the case here. Nelson runs a honest business. I’m very lucky to have found his shop. Thank you thank you.