Boyer Automotive

Brenda Stocker

★★★★★

a year ago

I have been having some issues with my car for almost two months. Every time I needed to drive it, I was checking the radiator to make sure it had water. My car is a 2008 Honda Accord and had quit running one day just as I pulled into my driveway. The gage showed HOT. Anyway I was afraid to take it to a mechanic because I believe that I was ripped off by two different places last year. The mechanic I had used for many years was having medical problems and was hardly ever open. Anyway I was referred to Dave Boyer Automotive on Hixson Pike. I have been overjoyed that I did not need a new radiator, but only a thermostat and antifreeze. It was wonderful doing business with a mechanic who is honest and professional. So if anyone out there needs an Honest Mechanic, please give Dave Boyer Automotive a call. I truly believe you will have a pleasant experience with this place!

Kelly Payton

★★★★★

a year ago

Dave was so nice - he gave us a MUCH better quote than the shop down the road. He didn't try to sell us on stuff we didn't need, gave us solid advice, and completed the work quickly and for an awesome price. I will absolutely bring my car back here, and recommend everyone to Dave. Thanks !!

Corey Whitaker

★★★★★

a year ago

Amazing. Dave has been my (and now my extended family’s) personal mechanic since moving to Hixson 5 years ago. He is HONEST first of all. He’s always available for questions and will take care of your vehicle and needs quickly and efficiently. Truly can’t say enough good things about him.

Heather Stanley

★★★★★

a year ago

They are wonderful people. I recently had my Jeep serviced by them, but immediately after leaving, the check engine light turned back on. However, they were quick to bring it back into the service bay, thoroughly inspected it, and found a gasket leak. They replaced the gasket, reset the computer, and did not charge me any extra fees. Nowadays, it's rare to find such fantastic work, reasonable prices, and honest individuals.

Chris S

★★★★★

a year ago

Probably one of the few trustworthy and honest mechanic shops in Chattanooga. Needed my AC fixed and they were able to replace my blown motor and resistor for a very fair price in only a few hours. Earned a new repeat customer 👍 Very transparent in parts cost and labor costs as well in the invoice.

Wayne Rich

★★★★★

8 months ago

Totally trustworthy, fair prices, exemplary professional service performaned. Had major work done on a 1994 Miata and preventative maintenance on a 2014 Lexus RX 350. I enthusiastically recommend.them without any hesitation or reservation. A retired USMC Colonel, Ooltewah TN

Mt Thom

★★★★★

5 months ago

Excellent service. Customer focused. Straight shooters, these guys. Fairly priced and good, timely work.

Bill Holt

★★★★★

a year ago

This was my first visit but not my last. Recommended by a friend who has been a customer for years. Our experience was very good. They got us in the next day, quoted a very reasonable price and had the work done that day. Their price was half what we were quoted by a large national firm that specializes in tires, batteries and brakes. This appears to be the kind of shop where you can take our car and say, “Check it over and let me know what it needs” and you’ll be dealt with honestly and fairly. That sort of shop is getting harder and harder to find. Glad Boyer is available. We’ll be back. Recommended.

Maura Leming

★☆☆☆☆

7 months ago

I went to get an airbag light checked out on my car, everything went fine and was okay to get the codes read and everyone was super helpful. Came back a couple days later to drop off my car for the day and have them fully diagnose the problem, turns out it was just a circuit causing issues so I was happy to get my car back until the circuit arrived to the shop so they would be able to put it in for me. Fast forward to the next day and I climbed into the back seat of my car to grab something back there and I put my hand into the seat and it’s SUPER wet. I assumed I spilled some water back there but it was way too oily to be water. Remembering I keep a jug of motor oil in my car for my family members to be able to change my oil for me which they haven’t done in almost a year since moving away, i’ve been having Valvoline do it so the oil has been untouched for months regardless of always keeping it in the trunk. Opened my trunk to see no oil whatsoever spilled out but the lid to the oil was BARELY on there; threw the jug and the lid literally popped off insanely easily. Keep in mind there’s only oil spilled all over the backseats, and if the lid was off like that for so long it would’ve spilled out a LONG time ago. I do not sit in the backseat of my car nor has anyone else in months, AND neither has anyone worked on the inside of my car except for the people at Boyer automotive. Called them up today and really just wanted a bit of an explanation from the technician, just own up to it and apologize and I wouldn’t think anything of it because I know what it’s like to mess something up like that. Instead I got who I believe was Dave, the owner? Who said that he didn’t work on my car but insisted that they only worked on the front because that’s where the airbag sensors are. I’m aware. Proceeded to interrupt me over and over not wanting to let me talk; saying that it was my fault because they only worked on it for a little bit, and that i’ve let someone else back there and maybe they spilt something. Insisting it couldn’t have been their fault because they were only supposed to be in the front seats. I’m sure everyone says it but i’m truly not one to complain, I would’ve been alright if they admitted to a mistake instead of talking slow and condescending and trying to gaslight me into thinking it’s my fault. That oil has been in the TRUNK of my car for almost a year now, it’s not going to choose to magically spill out into the back seats coincidentally after they’ve worked on the car. I said “well you might want to cancel that order for the circuit” and he was very rude saying he would cancel it, not trying to offer a solution at all or help in any way. Learn to own up to your mistakes, unfortunately won’t be back due to them lying blatantly to make me seem like I don’t know what i’m talking about. I am glad for everyone else’s experiences being good but I believe this may be why I don’t trust mechanics.

Brad Jackson

★★★★★

5 months ago

The MOST HONEST mechanics I have ever dealt with!! We take all of our cars to them and they always do excellent work! Highly recommended!!

Lori Harding

★★★★★

9 months ago

I'm new in town. Boyer Automotive was recommended to me from a Facebook group I belong to. I called to schedule an appointment. They were very nice, accommodating and were able to get me in quickly. When I arrived, they started working on my car immediately. I had an oil change, tire rotation. I also asked them to check the battery I was having trouble with and brakes that I thought were about ready for replacement. They gave me a written estimate for the work, which I found to be fair and reasonable. I approved the work and they had me back on the road in 90 min. It's nice to know independent shops like this still exist. Thanks for the great service. I will definitely be back.

Rachel Williams

★★★★★

6 months ago

Love love love Boyer! Unlike many other automotive repair places, Boyer is always honest and fair with their prices. Owners and workers are always so nice when I come in. Truly wouldnt go anywhere else.

Sarah Bohr

★★★★★

8 months ago

Boyer has been my go to shop and my most recent experience just confirmed why my family will forever use them. More than once, they’ve fit me in last minute when I really needed help. The most stressful was right before a big move, when my alternator went out the day before I was set to drive across the country. Boyer got me in, fixed the issue quickly, and I was back on track for my move. A couple of months later, at no fault of their own, I had an issue with the repair after I’d already moved to Colorado. Dave went above and beyond working directly with the shop in Colorado to make sure my warranty was honored and even covered the cost of labor to get me taken care of. It’s rare to find a car shop with this kind of integrity. Great people who do great work and truly stand behind what they do. My family and I will continue to support Boyer for as long as they’re around.

Sofi Ward

★★★★★

3 months ago

I got to them for everything even now that I've moved farther way. They are honest, get the job done well, and price very fairly. I highly recommend

Joy Carrigan

★★★★★

2 months ago

Had an EXCELLENT first experience!!! Perfect service all around— professional, honest, speedy, and priced very fairly! Boyer Automotive will definitely be my go-to spot!

Sara K

★★★★★

2 months ago

Had some work done on my Subaru today... excellent service and speedy as well! Very professional and happy to answer all of my questions, even though the questions didn't all apply to the work I had done. I highly recommend Boyer Automotive!

David Bean

★★★★★

2 months ago

Since we lost our previous mechanic and moved to Hixson, we'd been looking for a new go-to. This is our new go-to. We tried a couple of other places and this is the spot that feels like the best combination of price and trust.... Trust being the absolute number one priority. They're responsive and friendly and the prices are reasonable for the good with they do. The fact that they stay busy should tell you a lot too.