About Business
Residents of Hixson, TN, Chattanooga have long trusted Budget Brakes for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Car repair and maintenance service, Wheel alignment service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.0/5 rating with 336 reviews. Throughout Chattanooga, and particularly in Hixson, TN, Budget Brakes is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Budget Brakes for any Car Repair inquiries or to schedule a visit to their Hixson, TN facility.
Google Reviews
eli byrd
★
☆☆☆☆
4 months ago
Friend was getting her brakes done here. They told her she needed 4 new rotors and her pads all still had 40% (on the front and rear somehow). Pads hadn't been changed in 2 years and we knew they were worn basically to nothing. They tried convincing her the rotors were what was causing the issue and not the brake pads. She called me and once I started talking to them they could no longer explain the issue with all four rotors. I told her to ask them for the brake pads afterwards to see if they were actually at 40% and they gave her two pads from a different car (part number isn't even compatible, c'mon guys if you're gonna lie do it right). Would not recommend taking your car here, especially if you're a women. Lots of bad reviews the last few months and there's tons of alternate options in the area.
Kevin Coyner
★★★★★
5 months ago
Service was great and they were able to work within my budget, as well as let me know what else needs to be done when I'm able. Definitely will be returning in the future.
Laverne McMutuary
★★★★★
6 months ago
The staff was easy to contact and they worked with us on what we needed. They were very timely with the repairs and took care of our vehicle throughout the weekend. Nice job!
Amanda Horner
★★★★★
6 months ago
Did an amazing job. Fair price, great service and FAST. Shout out to Chris! He was helpful, easy to work with and provided education about what to expect after new rotors. Great guys, great place! Definitely recommend and I will be back!
L
★★
☆☆☆
4 months ago
Friendly manager but horrible service - don't go here. Replaced a part that actually didn't need to be replaced $250 gone. Issue persisted and got worse. They diagnosed again and said it was a different issue that would have ran me $1000. Took it to another shop for second opinion and visual inspection and pretty undeniably found a different issue entirely (which they showed me) that will only cost be $350. So not only am I out money but would have been out an additional $1k and still have the issue... Don't go here.
Mark Berg
★★★★★
4 months ago
They did a great job probably in 45 minutes. Appointment was right on time. I think that the manager Scott. Replaced my brake pads and 2 rotors. I can swear that he could do it with his eyes closed
Matt Suffern
★★★★★
11 months ago
Did a great job with the front end alignment for my minivan! Made the appointment online, and it was confirmed the next morning. I waited in the (clean) lobby, and they finished in about an hour. Very professional and courteous, and the car drives great now. There was a small mixup with the billing, but they resolved that promptly, and to my satisfaction. Thanks!
Chris Goewey
★★★★★
2 months ago
Jay and his guys were a little busy when we got there but he explained the whole process in detail to us and got our car up on a rack pretty quickly and we were outta there in a little over an hour.Overall quick courteous quality service with humerous conversation in the meantime!We will be returning!Thankyou Jay and team for a great job👍
Haley Smith
★★★★★
3 months ago
Tyler was more than helpful! He made sure i got the services i needed and had the best customer service i’ve received! Will always come here and ask for tyler. Highly recommend!
Rebecca Stanfield
★★★★★
3 months ago
From appointment scheduling, walk-through of needed repairs, offering options, swift but accurate completion of work and check out, Tyler took excellent care of us. Definitely well-worth making the drive from Cleveland TN to Hixson TN. We are now loyal customers and highly endorse & recommend Budget Brakes in Hixson. If you're looking for trustworthiness & reliability for your brake, rotor and related needs, look no further- go see Tyler as this is the place!
Axel Gross
★★★★★
a month ago
I came in for some breaks, they showed me, brought me into the shop, to show me that my tie rods were completely shot. Worked with me on a price and got me out there for a lot less than I was expecting. Great guys.
E T
★★★★★
4 months ago
I got my brake and rotors fixed today, everyone here is awesome, friendly service, honest people, Scott is great too! Actually, everyone is very nice. Very professional and knowledgeable. Will surely go back for future car needs.
Andreas Ritchie
★★★★★
5 months ago
Great friendly service. Although they were short staffed they changed pads and rotors within an hour. Test drove the car and explained to me what to expect for the first 300-400 miles. Lifetime warranty on the pads. I'm not sure if they are cheap compared to others, but I feel that I got a good value for my money. My experience was extremely good.
Josh Kelley
★★★★★
2 weeks ago
District manager Cam and store managers Tyler and Jason went above and beyond to remedy a problem. Tyler and Jason were quick to help me in the store and Cam called and spoke with me immediately to find a fair solution. They were all 3 very kind and professional.
Ethan Helton
★★★★★
a month ago
Would recommend this place to anyone that has any brakes issues. Jay was very easy to work with and accomplished exactly what I needed to be accomplished. Tyler in the shop was also very helpful. Would definitely come back again!
K Serna
★★★★
☆
a month ago
Jay and Tyler and the rest of the guys were phenomenal. Quick and easy process. My brakes were basically non existent and my rotors were in horrible shape. I was in and out in about an hour. Definitely recommend this place to anyone and everyone!
Ronald Genendlis
★★★★★
2 months ago
Dash lights came on for abs and thought I lost the abs system and all it was a positive post cable gone bad. These guys saved me hundreds in possible repairs and chasing a abs problem that was malfunctioning they were thorough and went through full brakes system and showed me everything that was good and bad. Excellent service friendly guys and low prices I would recommend anyone that doesn’t want to go to the dealer these guys are the real deal.
Jake Thrash
★★★★★
3 weeks ago
I don't know jack about brakes. Tyler took me to my truck and showed me exactly what was going on in specific detail. He did not try to push anything on me. I knew this man was telling me the truth. Then I dealt with Jay at the counter. He was awesome explaining costs and thoroughly explained little things I might see or hear after having new brakes put on. These guys EARNED my future business. If you need brakes, go here. They keep their word.
Aaron duckett
★★★★★
a month ago
Very fast friendly service. They didn't try to sell my anything I didnt need. They inspected my brakes showed me that they were still good. Great place
Gill M
★★★★★
2 months ago
⭐⭐⭐⭐⭐ I had a great experience with Budget Brakes. They did an excellent job from start to finish and were professional, honest, and efficient. Everything was explained clearly, the work was done well, and my tech felt confident driving away knowing our work vehicle was taken care of properly. It’s hard to find reliable service these days especially when you run a business, but Budget Brakes definitely delivered. I highly recommend them and will be returning for future work for all our other vehicles. Thank you, Gillian Childress
