Brakes Plus

Anna Nichols

★★★★★

a month ago

The whole team was wonderful! My brakes were randomly squeaking at times. Of course, I read the reviews coming in, and 4.7 stars was encouraging, so I decided to bring my car here. As a woman, I always dread taking my car in. The list is usually long, and I spend time Googling things out to decide what is needed and what is not a priority. This time I didn't have to do it. Zack was very detailed with all the answers; he was not pushy about any services and applied every coupon available to bring the cost down. Great customer service.

Sarah Bradford

★★★★★

3 months ago

My mom took her Truck here to have the locking lug nuts removed after being told by Costco tire service they couldn't find/ remove them due to the key not being found. The Brakes plus team was kind enough to locate the "missing" key inside the truck and called with the good news and instructed that we would no longer need to break/repurchase new lug nuts. They saved my mom time and money which she appreciates so much! We will definitely be returning here for there exceptional customer service and kindness.

Kellie Callaway

★★★★★

5 months ago

I came to brakes plus and got alot of work done. The guys there were warm, friendly, and efficient. I had alot of work done, so I was able to sit in their shop and work while I waited. While I was waiting, I got to witness lots of customers coming and going. These guys are the best. They treated everyone so kindly and did everything they could to make every guest happy. I decided to make them my go to guys from now on. Highly recommend!

Stephanie Torres

★★★★★

3 months ago

The service was just phenomenal, I was having a very rough day when I got a flat on the highway and wasn’t able to change the tire myself due to a lug nut issue all while in the cold and snow. Zack and the team were so helpful and attended me as soon as they could. They truly were a blessing and were very customer friendly too all that came in to request assistance!

Deb Peters

★★★★★

4 months ago

Brought vehicle in for inspection and needed new brakes, which my husband and I thought we would need. Shane Marks was fantastic to deal with. Went over the different options with us and gave us time to think it over. Provided Lyft ride from and back to shop. I felt very confident in what needed to be done to our vehicle and very happy with the lifetime warranty. Thanks Shane! Would highly recommend this business!

ron lentz

★★★★★

3 months ago

Grateful for Grayson getting my stripped out stud replaced with new parts on wheel. I can pull off the tire and change a flat, when necessary. Hats off. Grateful for prices as well. Hats off to owner for very reasonable prices on oil changes. Hats off to corporate for sponsoring the Brakes Plus jet car nationals at Bandimere for decades if not mistaken. Will definitely be back.

Melissa Martin

★★★★★

6 months ago

MUST READ REVIEW!!!!! I had been told by Larry Miller Dodge Ram recently during an oil change that I needed new front brakes on my 2020 Ram ProMaster 1500 van immediately. The guy told me the back brakes were fine. I thanked him and left, and then I made an appointment at Brakes Plus on 92nd in Westminster to get the “front only” brakes done. At my scheduled appointment, Shane and Grayson showed me the condition of my brake pads, rotors and calipers. They were in severely poor condition. Everything needed to be replaced except “possibly” the calipers. Shane promised me he would try to get the caliper pins removed (they were rusted so severe, they were stuck) and if he could get them removed, he would be able to get a better idea of the real condition of the calipers. My estimate was nearly $3k for the entire replacement of everything. In addition, Grayson gave me an estimate without the calipers. It would be a long project so I rescheduled the work to be done for a few days later. I returned for the full appointment and since I live in my van FT with Jake, my cat, I stayed in the waiting room for over five hours while Grayson and Shane kept me informed and comfortable while waiting. The waiting room is very small, but they provide coffee and hot tea to folks waiting on their vehicles. They really do need a bigger waiting room, but I appreciate the picnic table set outside in the shade for customers who want to wait outside. Shane was also very careful not to let my cat get out of the van while he was working on it. Shane told me that if I needed to check on Jake at anytime, to just let him know and he would easily lower my van down so I could do a quick check. (It was hot outside.). I thought that was so kind and thoughtful! After about three hours, to my pleasant surprise, Shane was able remove the pins and after cleaning off the severe rust from the calipers he discovered they did not need to be replaced. Thank goodness! I’m sure some places would not have told me the truth but would have charged me for all new calipers as I’m a single, older woman who knows nothing about mechanical vehicle stuff. (I can’t help but think how things would have turned out at Larry Miller Dodge Ram on 104th in Thornton, Colorado had I hired them to do the “front brakes.” ) So my first estimate total started at $2900+ with replacing the calipers, but after Grayson removed the calipers from the final bill, and the fact that Brakes Plus had an $80 off coupon for a brake job on their web site, my total was less than $2,100 after all was completed! I know that’s a lot of money, but I saved close to $900 thanks to Shane and Grayson! I will never go back to Larry Miller Dodge Ram on 104th in Thornton, CO ever again as I cannot trust their service department. Due to the fact that I live in my van FT and travel the country since retiring, I require an oil change every two months and tires rotated the same. I didn’t know Brakes Plus did oil changes until this visit to them. Brakes Plus will get ALL OF MY VAN MAINTENANCE care instead of the dealership! Of note, Brakes Plus even has a coupon for $20 off oil changes in addition to many other generous mo EG-off coupons on their web site! (They are very generous with their coupons online.) Thank you to Shane and Grayson for making what could have been a horrible experience and a more significant financial burden on me, and instead, the turned it into an excellent and professional experience as well as their diligence in working on my van and helping me save the most money with an outstanding brake job and service finale! I am going to schedule my spark plugs to be changed next because Grayson even went above and beyond for me and looked up when my next maintenance service would be needed and what I needed. Hence, spark plugs at 100,000 miles. I’m almost there at over 9,7000 miles! Get ‘er done is my motto! Thank u again Grayson and Shane! I am now your loyal customer. I’ll be back soon! Melissa (Missy) Martin Westminster, Colorado

Ryan Rail

★★★★★

2 months ago

Great team, great people! They where able to get my Jeep Wranger in for a full inspection and break flush. Nicholas was very helpful at the desk, the mantinace tecs did a quick and easy job. Highly recommend this place!!

MadMatt's Adventure Days

★★★★★

3 months ago

Had a big red BRAKE light intermittently on my dash. Stopped by and they quickly diagnosed the issue as low fluid, and tipped it off at no charge. They even rotated my tires. Fantastic service! They earned my repeat business! Thank you

Samuel Pol

★★★★★

a month ago

Fantastic spot to get work done on your car. Had some brake issues among other things and they were helpful and commimucative on what they could offer and the turnaround of the work was crazy fast. Couldn't ask for a better experience

Jeff Behanna

★★★★★

2 months ago

Nicholas was a great help! They were able to my alignment done in great time. Plus they were able to give recommendations on any other work that be need to be done. Highly recommend!

Erin Connor

★★★★★

4 months ago

I've only been to this Brakes Plus a couple times now, but they're really nice and helpful every time. Definitely planning on continuing my car services here. Shane was the person helping me this time and he was awesome.

Nicole Varner

★★★★★

2 months ago

Nicholas was so nice! My car wouldn’t start on the day i was supposed to leave for a 19 hour road trip. he got me right in, explained everything and was very informative. Saved my day & trip I really couldn’t be more grateful!!!

Rafaella santiago

★★★★★

2 months ago

I had a great experience with Breakes Plus. From the very beginning, the service was excellent. Nicholas was friendly, helpful, and attentive. You can really tell they care about their customers. I would definitely recommend them!

H K

★★★★★

4 months ago

Great service! I went in for brake repairs that was recommended by another shop. They let me know my brakes do not need repairs after the free inspection. They did find an issue regarding the belt under the hood and saved me the cost of major repairs if the belt snapped. Thank you Zack and David, I value how transparent the process was and the care to my car!

Yinka Fasinro

★★★★★

2 months ago

We were on our way to California and happen to spot the store sign on my way to a car part store. Pulled in and inquired about the grinding noise I was hearing. Very friendly Nicholas took us in in a short time. Found out the problem after free inspection. Fixed and replaced a small bolt on the caliper that was missing causing the grinding noise. Praise the Lord for leading us to Brakes Plus! The cost was even cheaper than what was estimated to us. Thanks for a great and honest establishment! God bless you guys.

Melissa Puchak

★★★★★

a month ago

I’ve been brining my cars here since 2012 and they’ve always taken care of me! And they are fast on oil changes if you have to wait. Clean waiting area, very friendly service!