About Business
Brakes Plus brings expert Car Repair solutions to the local community in Queen Creek, AZ, San Tan Valley. From Auto repair shop, Auto parts store, Brake shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Queen Creek, AZ appreciate their attention to detail, leading to a consistent 4.9/5 rating from 580 reviewers. By focusing on the specific requirements of the Queen Creek, AZ area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Queen Creek, AZ and beyond.
Google Reviews
Lorraine Valdez
★★★★★
a month ago
Very helpful and explained everything in great detail! Honest and great employees. Would definitely come back to this location.
Mariela Francisco
★★★★★
7 months ago
Great experience! The staff went above and beyond to make sure I understood everything and felt comfortable. Everyone was friendly and made sure I was taken care of. They did not try to upsell me and even pointed out a potential warranty issue for me to take to the dealer. Will definitely be bringing my car back for all my oil changes!
Review Queen
★★★★★
5 months ago
Went in today and got my brakes inspected. Mike was the one that took care of my visit and he provided excellent customer service, made needing to have my rear brakes done less of a headache. Would recommend to anybody needing brake services, thanks Mike!
Jazmin Sanchez
★★★★★
Edited 3 years ago
Absolutely a wonderful experience. The Manager Ortiz is great told me just what I needed. Very trustworthy and honest guy plus looked for the best way to save me some money. My car feels like new and runs great thanks to a maintenance package I did. Will definitely recommend and will return for any of my cars future needs.
Danielle Alfandre
★★★★★
2 months ago
I came in for a brake check just to be sure. As expected, everything is good and they sent me on my way. What they didn't do that I greatly appreciate is try to sell me something that I don't need. Thanks Brakes Plus and Mike! I'll be back.
Ingrid Javid
★★★★★
a month ago
It is SO hard to find trusted mechanics. My mechanic was charging 750.00 plus for front brakes alone. Devastated I came to Paul and Joey and he quoted 230.00 . I am so thankful to not be taken advantage of. They won't let you down. It is not just amazing service, but really they care- Ingrid.
Shaariq Khan
★★★★★
4 months ago
I noticed some squealing when my car would go in reverse so I came to this brakes plus in queen creek to get things checked out. first time here but I found them to be friendly, straight forward, and efficient. they wound up replacing the rear pads and resurfacing the rotors for me. no upsell and pricing was on par with what I expected. pads come with a warranty so when they ultimately need to be replaced again in the future I'm told will only have to pay for the labor which is good to know. was in and out under 2 hours total. great service overall and satisfied with the visit. would recommend.
michael lopez
★★★★★
6 months ago
I had a phenomenal experience at this Brakes plus location from beginning to end. When I initially dropped off my vehicle the Brakes Plus Employee was polite and transparent about the cost and time frame of the service I requested. The inspection was done in a timely manner and was communicated to me about the work to be done as well as how long it would take.When I picked up my vehicle the same day, the general manager Bobo was there to greet me and helped me out with some coupons and was thorough about the breakdown of service that was done. Overall great experience!
Lenin Arevalo
★★★★★
4 months ago
Came in for a wheel alignment they were able to take me in right away that was super cool! Tech explained everything to me upfront and was very clear on what to expect, but that they would let me know if there will be additional cost before continuing. I love that! Everyone is pretty cool to work with and easy going. I was able to do some work while waiting in for my vehicle. Thank you to all the employees and thank you breaks plus for hiring great people! 💯🙌
Kirsten Carter
★★★★★
2 months ago
Went to Brakes Plus today to get brakes checked. They were able to fix my brakes and replace my shocks in about 2-1/2 hours - ahead of their time estimate. While I was waiting for the initial inspection, I recalled I had been to this location a couple of years ago with my '66 VW bus. They were able to identify the problem I was having but didn't have the equipment to fix it. Instead, they guided me to another local shop and didn't charge me anything. Just a promise I would come back when I needed more work done. The employees are professional and kind. They took time with every customer. I would go back again.
CHASITY SUMTHIN
★★★★★
3 months ago
So far every time I have visited this location of brakes plus in queen creek, I have gotten nothing but GREAT customer service. The employees here are fantastic and very helpful! Prices aren’t to bad and they are very fast and efficient. Thanks for always helping me out and answering my questions even when I sound idiotic because I have no idea about cars! I’ve been going here for 3 years now since I moved out here. Visited other places for oil changes and never got the service we do here. Thanks for being so awesome guys!!
Lenin Arevalo
★★★★★
4 months ago
The staff is amazing! Friendly and pretty cool to work with. I went in for an all wheel alignment and they were able to take my car right in. Tech explained everything to me upfront and was very clear on what I could potentially expect., but if there would be additional cost they would inform me before continuing. I loved that! Thank you to the employees and thank you Breaks plus for hiring great people!! 💯🙌
Stanze England
★★★★★
a month ago
By far the best experience I’ve had getting my brakes replaced. Mike is so kind and compassionate and will make sure you leave driving safely. I am so grateful for the staff here, definitely will only come here from now on!
Patrick Richardson
★★★★★
a month ago
Great group of guys and super fast! Needed an alignment asap and they squeezed me in and got it set in no time!
Rich
★★★★★
2 months ago
I had my brakes and rotors repaired at Brakes Plus and the entire experience was very pleasant. The staff was professional, honest, and easy to work with. They explained what was needed clearly, didn’t pressure me into unnecessary services, and the work was completed in a timely manner. The car drives great and I felt confident I was treated fairly from start to finish. I would absolutely recommend Brakes Plus and will be returning for future service.
Eddy Strait
★★
☆☆☆
a month ago
Went in for an alignment. They also inspected the brakes and said "front brakes were at 1mm, and they can grind into the rotors at any minute!!". (Paperwork noted 1-2mm) but as you can see from my "actual" measurements with expensive digital calipers, the thinnest pad was 2mm (not 1mm)... but close enough, will extend them a bit of grace here. However, the most egregious error was they said my rear brakes were at 3mm... clearly my rear pads were perfectly fine (between 6.5mm to 8.9mm). But, they insisted I needed both front AND rear brakes. I didn't do the brake service, went home did the brakes myself and saw they were off a bit on front brakes and WAY OFF on the rear brakes. When I went in to ask them about it, they said "Well, we didn't do a FULL brake inspection". I replied, "You INSISTED that I needed both front+rear and your measurements were way off. How can you INSIST I need front/rear brakes without actually measuring accurately first?". So, my advice to any customers, when they claim your brakes are a certain thickness and you need new brakes, you had better ask them to show you on a gauge, to avoid any shady techs from replacing pads that don't need it. I'll be fair and give 2 stars, but just be cautious. Trust is very hard to earn and extremely easy to lose. I hope management dwells on this: It would be extremely un-wise to lose a lifetime customer by advising to replace things that don't need to be replaced.
Roxanne Sternod
★★★★★
3 months ago
Crew is AWESOME!!!!! Easy scheduling too. They go above and beyond to make you happy and satisfied and are truly honest ❤️
Rebecca Smith
★★★★★
2 months ago
Love the manager, so personable and helpful! I was quoting an hour for an oil change, and they got me out of there in less time! It is hard to find a good car place, and they are fantastic. So excited to have found somewhere good out in Queen Creek!
Travis Cory
★★★★★
4 months ago
I had a unique situation. I bought some after market Bilstein front strut/coil assemblies for my 2017 Chevrolet Silverado 1500. I had the company I bought them from set them to the first clip spot which is the 0” “stock” location for the coils, cause I wanted to put my 2” leveling spacer on from my stock struts so I had the same ride height. The company I bought them from, recommended i put the coils in the 4th clip spot, 1.85” lift, and not use the spacers, and I will get the same ride height. I didn’t and Well, it made the struts too long. So I found Brakes Plus and spoke with Mike, the general manager, and his crew, said they could move the clip on the new strut to the 1.85” lift 4th clip spot and install them without the spacers, and I would still have the same ride height. They saved me a huge amount of trouble. Price was cheaper than I thought as well. They were also able to do it the same day. Thank you Mike and the entire crew at Brakes Plus on the corner of Ellsworth Loop and Ocitillo rd in Queen Creek Az. I highly recommend them.
Daisy Bella
★★★★★
a month ago
Mike was very professional and helpful. He advised and addressed my concerns quickly and efficiently. I appreciated his honesty and direct feedback about my cars issues. Thank you for having Mike as positive representation for Brakes Plus! It makes me feel better knowing I can have a safe car to drive because of the staff you employ.
