About Business
Gerber Collision & Glass is a highly-reputable Car Repair service provider based in Queen Creek, AZ. Gerber Collision & Glass covers all facets of the Car Repair industry, with a focus on Auto body shop, Auto bodywork mechanic, Auto dent removal service. With over 37 reviews and an average rating of 4.2/5, Gerber Collision & Glass is a trusted name in the industry. Their presence in Queen Creek, AZ ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Ashley Themins
★★★★★
2 months ago
Carolyn at the front desk was incredibly sweet and helpful from the get go. Steve oversaw my repairs and did an absolutely amazing job. He was so polite, communicative, and made my car look as good as new. I was honestly so happy I almost cried. My car is one of the only things that truly feels like mine, and they treated it with so much care. I couldn’t be more grateful and highly recommend them.
Cassandra Freligh
★★★★★
a year ago
Unfortunately I hit a metal chair on the 202 and it completely perforated the underneath of my car. I took a leave at work for PTSD treatment and of course that happened as I’m going through an extremely difficult time. However, Steve at Gerber Collision made the process so extremely seamless for me. I know having USAA insurance helps as they are always great my rep this time was not the best- but Steve and the team made the not so ideal situation; better. So thank you to the team there, you guys have been absolutely amazing. You never know what someone is going through. So making this type of thing seamless for someone, is a big deal. He called me frequently to update me. He helped me get my car towed to them. And I got my car back and it looks good as new. Thank you so much everyone! AFTER PHOTO IS FIRST*
Rosalie Maria Erland
★★★★★
2 years ago
Needed to get the front bumper replaced on our Highlander as it was damaged in a parking lot; no witnesses, and no note from driver who hit my vehicle, so I went through my insurance company. I was referred to this center by my insurance company. The staff was friendly, and professional. I came in on a Tuesday for the initial inspection. After the inspection, I was told that they would need to order the part and it would arrive approximately by either Thursday or Friday. It was also explained, at that time, exactly what would be done, an estimated time of completion, and I was given a written quote. I went ahead and scheduled the appointment for a week later (this also would allow any extra time if there were any shipping issues). I arrived the following Tuesday and dropped off the Highlander. Again, I was given an estimated time of 2-3 days to complete the repair. I was kept informed of the repair progress by text. I was pleasantly surprised when I got a call the next afternoon informing me that the repairs were completed as well as the sensors were readjusted. Outstanding customer service and professional work. They guarantee their work for the life of you owning your vehicle. Placing photos of the before and after images of the damage and repair.
bryan ludwig
★★★★★
a month ago
Truck looks as good as new and everyone was super nice. They updated me throughout, were done when they said they would be and it came out costing what they estimated. Doesn't get better than that.
Marcus Larson
★★★★★
a year ago
Had a hit and run incident with my vehicle where somebody backed into it while it was parked and they took off. I took it to a few shops and Gerber was the easiest & quickest to work with. Also gave an affordable price. They regularly called with updates and had the car fixed in 1.5 weeks. Another place said it was going to take 2 months. Definitely would recommend coming here. Steven and the team were super helpful and explained well what needed to be done
Nathaniel Ehlers
★★★★★
a year ago
Very happy with my experience here. I came in needing a deep scrape repaired and repainted, as well as a miscolored rear bumper repainted to match the rest of the car. I worked with Ryan, and he was fantastic. Everyone on the team was friendly. These guys did an amazing job and exceeded my expectations with the work that was done. My car was also finished 2 days early.
Adrian Whitaker
★★★★★
2 years ago
Quality repairs completed in a timely manner. Great paint matching. Customer service was above and beyond. Brenda helped with securing my rental reservation. Whitney went out of his way to complete my estimate and kept me informed. Steve was able to secure all OEM parts. Everybody I worked with was professional and kind. Great job over here guys. My Canyon and I appreciate your work!
Colleen
★★★★★
2 years ago
Great experience!! They replaced my drivers side mirror that was broken in a car wash. Whitney was our advisor and he was prompt with communication before we came in. He quoted us a fair price and kept me in the loop as I waited for the repair to be done. Thank you! Service was quick and super friendly!! The gal at the front desk was really nice and professional. Really impressed with the work and the service. Highly recommend!!
Tricia Rush
★★★★
☆
3 years ago
I was in an accident, and I took my 4Runner to this place. From the beginning they (Whitney) were nice and explained everything and the process. When I was able to drop off my car for the repairs, I was advised 10 business days. It only took about 8 for it to be finished. I received a call every couple of days letting me know of the progress and just an overall update. I was so thankful for the calls as it set my mind at ease. When I finally got the call, it was ready to go, I was so excited. I finally got my 4Runner back! I did notice the steering was off, so I took it back and they immediately sprang into action and got the alignment corrected. No questions asked! Upon final approval, Whitney took me for a drive around the block just to make sure I was happy. Overall, totally cool place and I was treated with tons of respect.
Dane Ness
★★★★★
2 years ago
Steve at Gerber Collision sets the gold standard for communication and customer service. From the moment my car got there, he made me feel heard and valued. His prompt responses to my inquiries and updates on my vehicle's progress were exceptional. I highly recommend Gerber Collision, thanks to Steve's dedication to exceeding customer expectations.
ignacio jimenez
★
☆☆☆☆
a year ago
Very disappointed on the work they did to my vehicle. They had it a month and never bothered them about hurrryjng up. Yet bolts were missing on my fender to firewall as well as loose hardware scattered next to windshield wipers. My hood was loose and my grill was installed too low where it didn’t align with my lights. Oil cooler lines were loose where if I hadn’t pressed them in the radiator they would have leaked. A bracket fell off in my drive way where it attached a harness to the frame. Took it back and still had problems with the suspension where I’d hear a clunking sound. I requested another Gerber on Sossoman and after them having my vehicle for a week I called them to find out parts were on order. That was roughly two months ago. Now we are waiting for a call and still hearing something loose under the front end. Don’t bother with these large chains take it to locally owned. They seemed to try harder
Karthik Kumar
★★
☆☆☆
a year ago
Recently I had service , when I got my car was very dirty inside . I don’t expect this from a service to give back such a condition.
William Shaheen
★★★★★
3 years ago
My recent encounter with Gerber Collision & Glass was one of the best customer service experiences I have ever had. The work was done perfectly and the office staff were beyond helpful. My sincere appreciation to Steve and to Brenda for their excellent service throughout the entire process.
Raylynne McGuire
★★★★★
3 years ago
My experience here was absolutely amazing, very quick and great customer service here! The front desk woman I didn't catch her name unfortunately but she was very nice and easy to communicate with. Steven Littleton was the main guy i talked to my entire visit and he was absolutely phenomenal. I was a newbie to this kinda stuff when i came in but he got my estimate and helped me out a bunch, sped up my repairs to help with my work schedule and everything. Super great team here, i would recommend it to anyone and everyone.
Jake Hayes
★★★★★
5 months ago
Easy to work with and great with updating you on the status of your vehicle.
Daniel Chase
★★★★★
3 years ago
I had my undercarriage falling out and the service representative, Courtney, was quickly able to identify the problem. I was able to get in and they swiftly took care of the problem. People were great and positive and very knowledgeable. This was the third place I went to and the first one to correctly diagnose. Thank you to the team.
Robert Carlson
★★★★★
4 years ago
Just wanted to give Moses a shout out for some of the best customer service and he showed that he honestly cares!! Our car was fixed efficiently they even went above and beyond to fix a lot of the paint chipping up front of our vehicle from rocks hitting it from the Arizona freeways! We appreciate you guys and we will absolutely be back!!!
Cyber Patriot
★★★★★
2 years ago
Gerber Collision Queen Creek is the place to take your vehicle for repair. They are honest, actually finished my install 2 days earlier than quoted. And brought me closure about the damage to my vehicle. Like brand new again!
Garrett McClintock
★★★★★
2 years ago
Had an issue with my windshield and mirror, went in asking for a quote. They didn’t have what they needed on hand, but told me exactly what to do and sent me across the street to Napa to get a $8 product that would address the issue. Will come back next time I have a body or glass issue.
Danielle Parker
★★★★★
2 years ago
I had a great experience overall. .Whitney was my estimator and he kept me updated along the whole way. He was such a pleasure to deal with and everyone was so nice and accommodating! I definitely recommend them!
