Brandon Tomes Volkswagen of McKinney

Kendra Wagner

★★★★★

3 weeks ago

Bobby and Hailey were amazing at getting me into the car I wanted. The process was smooth, all of my questions were answered and they never felt pushy. This was my first car purchase and even with challenged credit, my expectations were exceeded. Carlos in finance was great too! No hidden fees! As soon as I noticed a minor issue with an interior part, they offered to fix it the same week at no charge to me. Wonderful place to go.

Larry Hutchings

★★★★★

2 months ago

My wife and I were looking at several different options for a small SUV. Brandon Tomes Volkswagen was the third stop on our list. We phoned ahead of time and got Dominic as a sales rep. To make a long story short - he is not the typical annoying salesman. He made the car buying experience much more pleasant and helped us conclude that the Taos was a perfect fit for our needs. After making the decision, Dalton in finance got us on the road in no time. Hats off to the service center as well for prepping the car. Would highly recommend this dealership.

Katie Makovec

★★★★★

2 weeks ago

Great car buying experience here with Kyle! He was friendly, knowledgeable, and never pushy. He answered all my questions and made the whole process smooth and easy. I really appreciated how straightforward and helpful he was. Highly recommend working with Kyle and Brandon Tomes VW if you're in the market for a car!

Helana Call

★★★★★

2 months ago

I contacted Brandon Tomes VW regarding an Atlas Cross Sport, after receiving lackluster service at Rockwall VW. My Salesperson was Dominic Byrd & Finance Manager was Carlos Benavides. Dominic contacted me immediately after I submitted my online inquiry, I explained exactly what I wanted and was looking for and he delivered exactly that. The Vehicle is exactly what I wanted (no compromises) so I am VERY happy with my purchase. But the service is what will make me tell everyone to go to Brandon Tomes VW in McKinney and ask for Dominic. He had clear and professional communication, he was extremely knowledgeable about the inventory and the vehicles and all of their specifications etc. Dominic was respectful of my and my husbands time which was one of the things I appreciated most. Dealing with car dealerships in the past have been time consuming, stressful and draining. My experience with BTVW was the exact opposite in every way. The Finance manager, Carlos was also awesome. He worked hard to deliver circumstances that made me happy, and made me feel like a valued longtime customer even though this was my first purchase here. If you are in the market for a quality vehilce and are looking for a dealer that will treat you with respect, call Dominic Byrd at Brandon Tomes VW. The only thing you will regret is not buying from them sooner! - A VERY Happy Customer

mess man

★★★★★

a month ago

Had a fantastic buying opportunity and experience, here, thanks to Keegan, Carlos, Dalton, and especially Rheude. Rheude got me into my dream VW Taos, and I couldn't be happier. Everything is just how I wanted it!

Cora B

★★★★★

a month ago

I had an amazing experience at Volkswagen Brandon working with Bobby while purchasing my Volkswagen Atlas Cross Sport 2.0T SEL Premium R Line. From start to finish, Bobby was professional, knowledgeable, and truly attentive! He made the entire process smooth and stress-free, answering all my questions with patience and transparency. I never felt pressured. Bobby took the time to walk me through the features of the Cross Sport, made sure I understood my options, and ensured I felt completely confident in my decision. What stood out most was his genuine customer service and follow-through. He went above and beyond to make sure everything was handled efficiently and that I left excited about my purchase. If you’re shopping at Volkswagen Brandon tomes definitely ask for Bobby H!!! He delivers a top-tier experience and truly cares about his customers!

sydney wood

★★★★★

3 weeks ago

This was the best experience. Jon helped out so much and made this process of fixing a service on my car so simple and easy. When y’all come, ask for Jon! Gave me such a cute rental car while taking care of my car! Loved this experience with Jon!

Megan Eleeson

★★★★★

4 months ago

Justin was absolutely amazing, professional and personable. 100% 10/10… I would recommend him to anyone! He made the process so easy and got me into an incredible vehicle I didn’t even think was a possibility. Thank you Justin!!!!

Jimmie Magers

★★★★☆

a month ago

Got a 2024 Camry from them , brought me the wrong car at first and then fixed it, Colby was very helpful and didn't stop till he achieved my goal for me , They definitely need to remember that, my only issue is not everyone has a computer, so please keep that in mind for us little folks, but definitely an awesome place with great people like Colby....

Chris Mayfield

★★★★★

3 weeks ago

We just purchased a new Volkswagen Atlas from Brandon Tomes Volkswagen and had a great experience from start to finish. The entire process was smooth, straightforward, and professional. Everyone we worked with was helpful, knowledgeable, and made the purchase easy with no pressure. We really appreciated how well the team treated us throughout the process. If you’re looking for a new vehicle and want a dealership that values professionalism and customer service, I would definitely recommend Brandon Tomes Volkswagen.

Katie Mayfield

★★★★★

3 weeks ago

We had a great experience purchasing our new Volkswagen Atlas. Rudy was professional, knowledgeable, and made the entire process smooth and stress-free. He answered all our questions and made sure we were comfortable every step of the way. Highly recommend asking for Rudy if you’re looking for a new VW!

Averi Ward

★★★★★

Edited a month ago

This was the best experience I've had buying a car. Bobby was our salesmen and he was very educated on the cars I was looking at. He was very communicative about what cars were still available and helped me find the perfect one. Dalton and Bobby both helped us get into the perfect car with the right price. Overall both Bobby and Dalton were very personable and had amazing customer service. If you want to find a great car with a great price go to this dealership!!!

Destiny Casanova

★★★★★

a month ago

We had the BEST experience with Hailey at Brandon Tomes VW! She was absolutely fantastic from start to finish. She stayed with us every single step of the way, answered all of our questions, and made the entire process feel smooth and stress-free. Not only was she incredibly knowledgeable, but she was also so funny and personable — it honestly felt like we were working with a friend. She went way above and beyond for my husband and me, and we are so grateful for how cared for we felt throughout the whole experience. If you’re buying a car, ask for Hailey. You won’t regret it! 🥰😌🚙

Jeremyka Williams

★★★★★

3 months ago

Man oh man!!! I was so doubtful at first going up here to get a car but JD is the best! He's very personalable and welcoming. Me as Manager/Leader I couldn't have asked for more! When I gave an objection he came back with a solution! If he wasn't knowledgeable I know he just asked what direction to take and communicated very well! Keep up the great work JD!

April Bonner

★★★★★

a month ago

Bobby was the perfect salesman! Very knowledgeable, and took the time to meet my expectations and needs. He wasn't quick to force me into a decision, he first got a clear understanding of what I wanted. I didn't feel any pressure. He was very patient. He didnt leave any stones unturned. It was an all around great experience! Even after my purchase, Bobby made sure I set up the MYVW app and connected my phone to the vehicle. I'm highly satisfied with my 2026 Tiguan purchase.

Johanna

★★★★★

3 months ago

We have purchased 4 cars from this dealership and can’t say enough about them. Bobby is amazing ! He’s the best salesman we’ve ever encountered. He’s the most easy going and honest guy ever. He goes above and beyond to make you feel at home. Doesn’t feel like we’re buying a car. Sam, on the other hand , hahaha jk jk Sam, the manager was also delightful. They all worked together to make our daughter’s first new car experience was great!! Best dealership in town 👊

angela liccione

★★★★★

3 weeks ago

Great experience greeted by Waco and always excellent service from Jonathan. Closed out with Brian.. Amazing folks in Service! What a team helping me with my car.. thank you all. Ten Stars in my book!!! Love y'all God bless!