Bryan Auto Body

Stuart Griffin

★★☆☆☆

4 years ago

Only reason for 2 stars is they are friendly. Waste of time. Terrible communication. Never had calls returned, almost always was asked to call back later when they weren't busy. Took a month and a half for a quote, then to find out it was 4x the price of other places to paint 2 panels. And they scratched and mangled one paint sample of ours and lost another. Take your business to people who want it.

Arash Shahsavari

★★★★★

11 months ago

I had major accident and needed a body shop assisting me. I was introduced by a friend to Kassem. Kassem and his team did fantastic job in a proper time manner. These people are super professional in their job and fixed my car in the best possible shape looks like accident-free condition.

Juliet Letteney

★★★★★

a year ago

Had a great experience getting my rear bumper replaced. They got me a very fair price, quickly ordered and painted the part then had me come in for just an hour to put it on the car, so that I did not have to worry about rentals/ubers, and it looks just like before the fender bender. Mohamed and the rest of the team was very pleasant to work with and consistent with me the whole way through (which as a solo woman can be hard to find in car services). I found it to be affordable, reliable, quality work and a family business vibe. Would definitely go back if I need any other auto body work.

yarovis pina

★★★★★

6 years ago

Man amazing job KC did with my truck. I got t bone back in FEB 15 and this man got my truck up in no time. Very helpful, dedicated professional and the staff really friendly and approachable. I recommend to everyone

John

★☆☆☆☆

11 months ago

Absolutely unacceptable. This place RUINED our family trip. I brought my minivan in for a simple oil change before we hit the road, and they somehow managed to put in the WRONG oil. Not only that, but when I started the van up, the belt snapped right off! We were packed and ready to go on a long-awaited family vacation to go to Galveston, and instead we ended up stranded in the driveway trying to find emergency repairs on a weekend. This shop clearly has no attention to detail and ZERO accountability. I trusted them with my vehicle, and they failed in the most basic way possible. If you value your time, money, and sanity… avoid this place at all costs. Absolutely furious.

Guess It

★☆☆☆☆

9 months ago

I drove up from Houston to visit a friend at the A&M campus and stopped at Bryan’s Auto Body to top off my tires. After I filled them, the cashier suddenly told me I owed $50 for “premium air.” I thought he was kidding because I could hear the guys in the back laughing, but he got right in my face when I refused to pay. As the laughter continued, they tried to keep my keys on the counter—basically holding my car hostage—so I had to push past him and grab them myself. It felt like a straight-up scam, and the way the staff behaved showed zero professionalism or basic human decency. Seeing the glowing Google reviews here makes me wonder if they’re real, because my experience was the complete opposite. Avoid this place.

David P.

★★★★★

8 years ago

From the estimate through the repair Bryan Auto Body was professional, thorough and they did an awesome job! I hope I never need a body shop again but if I do I know where I will go! After I got the check from the insurance company I called to schedule the repair. Kassem asked about rental arrangements with the insurance company and offered to set it up for us and have the car on premises when we dropped of our vehicle. He further took the time to explain the process for the repair, how long it might take AND how the rental would work with regard to paperwork, deposit etc... We were told 4 or 5 days on the repair but they got it done in 3. The rear door was replaced and painted completely. The paint match is amazing! You can't tell where the factory paint is and the new paint begins! I could not be happier with a body shop repair! Everyone there was professional, helpful and courteous. Who can ask for more? Under time on the repair, the job was amazing and the cost matched the estimate! Thanks!! *EDIT* Well I needed a body shop again as my daughters car was rear ended in Houston :/ Again Bryan Auto Body did a fantastic job and were very professional and thorough. They worked with the insurance directly and handled everything for us. Thanks!

Erin Simmons

★★★★★

7 months ago

I had a great experience getting my car repaired at Bryan Auto Body! The owner, Kassel, was onsite and was very friendly and calm, walking me through the process and working with my insurance. My car looked perfect when I picked it up, and they even washed/detailed it inside and out. There were just a couple of parts that I found were loose and they fixed it for me in less than 20 minutes the next day. Overall, extremely pleased and I will definitely go back if I ever need more work done!

Cody Callaway

★★★★★

7 months ago

Muhammad and Jordan are two very nice people who have taken care of my daughter's car as well as my son's pick up. They are very nice, Trustworthy, And do absolutely excellent work. I wouldn't go anywhere else.

Hannah fick

★★★★★

5 years ago

On Oct 17th, my car was hit pushing me into another vehicle. Finally I was able to bring it to an auto body place after the guy's insurance deemed it their fault. I chose Bryan Auto Body. The whole team did an incredible job! In about 2 weeks, I got my car back better than it was before the accident. They dealt with the insurance so I didn't have to do anything. When i got my car back, they had even detailed it. I am beyond thrilled with their work!!

Clayton Costello

★★★★★

2 years ago

This body shop is absolutely fantastic. Kassem is not only incredibly kind, but he has YOUR best interest in mind and will do anything and everything to help you out. My car got some damage added to it but I just picked it up and it looks as good as new. Cannot highly recommend this place enough.

I TX

★★★★★

5 years ago

Kessam did a fantastic job fixing our car, down to the mica paint, after an accident that took out the front end. He even fixed two other areas of the car to make everything look perfect without mentioning it. Zach was so kind to pick up and drop off the car for us at our home and very compassionate. Shelby was also so friendly and reassuring on the phone. They handled all the insurance paperwork once they opened up the car and found more damage. It couldn’t have been an easier process. I wouldn’t go anywhere else in town! Don’t go with the big box collision places, you won’t get service like this. Kessam and his family are amazing people who work hard to earn your business. If you want great service, a beautiful job done on your vehicle, and to have your dollars go to good folks, go see them. Thank you guys for the great work and kindness!

Brian Linder

★★★★★

5 years ago

Great customer service along with excellent body work! After the Texas snow apocalypse, my daughter rear-ended a car on the way to school. Bryan Auto Body got us in right away. Some of the other body shops had a two week wait. Bryan Auto handled my claim and went above and beyond in all aspects. This is our family's third time to use them in the pas year. I've used other local body shops over the past 20 years, they are the best. Highly, highly recommend!

Darren G

★★★★★

3 months ago

I had my daughter's vehicle taken to Mohamad Kassem at Bryan Auto Body for a quoted repair of $590. Turns out it was a faulty sensor in the gas tank that was registering incorrectly and shutting her car off. Mohamad only charged for the $20 in gas they put in her car and a diagnostics fee. Very honest mechanic that went above and beyond to get my daughters car fixed quickly so that she could catch her flight to Arizona - Thank you Mohamad

buleeent !

★☆☆☆☆

3 months ago

I brought my 2000 Ford Explorer to this shop because the vehicle had no power and would not drive properly, even though there was no Check Engine Light. The problem was misdiagnosed, and I was told the spark plugs needed to be replaced. This repair did nothing to fix the issue. The real cause was a weak fuel pump, and the vehicle only ran correctly after the fuel pump was replaced. Because of this misdiagnosis, I feel I was ripped off and charged for unnecessary work instead of the actual problem being properly diagnosed from the beginning. After the repair, a P0453 code appeared, and the shop manager claimed it was caused by the aftermarket fuel pump I provided. This explanation is not accurate. P0453 is related to the EVAP system / fuel tank pressure sensor, not the fuel pump itself. It is far more likely that an EVAP connector or wiring was disturbed during installation. On top of that, the shop manager was rude, raised his voice, and shouted at me. The shop appears to operate cash-only, and receipts are not given unless you specifically ask for one. Due to the misdiagnosis, unnecessary charges, incorrect explanations, and unprofessional behavior, I would not recommend this shop.

Aurora Le

★★★★★

a month ago

I've been here twice. Once for many major repairs back in 2023 and I just returned for a minor fog light repair issue. I find the owner and his staff to be very honest and will not try to price gouge you. I originally was going to take my car to Toyota but every time I bring my car to the BCS dealership for an oil change, they see I'm a woman by myself and come up with some $1000+ issue every single time. This most recent time, I came in for a quote with Mohamad (no appointment needed) on Monday afternoon. I was ready to bring in my car Wednesday morning and the issue was fixed in about an hour at a very reasonable price. I super appreciate being able to go a place to get my car body worked on where they aren't going to upcharge me. Love that it's a family-run business as well!

Collin Arledge

★★★★★

a month ago

I have been using Bryan Auto Body for nearly eight years for a wide range of services, from body work after a fender bender to mechanical repairs and routine maintenance such as oil changes. Kasim and his team have consistently been honest, transparent, and professional in every interaction. They take the time to clearly explain what repairs are essential versus what is simply recommended, walking you through your options without pressure. While they offer their professional recommendation, the final decision is always left to the customer, which speaks volumes about their integrity. A recent experience perfectly illustrates their character. When I asked Kasim about selling a vehicle, he was upfront in explaining that he could only offer a very low price, as it would be used for parts. Instead, he encouraged me to list it on Facebook Marketplace, explaining I would likely receive a better return. He was absolutely right—I ended up selling it for more than I had anticipated. I deeply appreciate the honesty and customer-first approach that Kasim and his team bring to their work. Bryan Auto Body has been an established business for decades, and it’s clear that their longevity is not just due to quality work at a fair price, but because they have proven themselves trustworthy time and time again. I highly recommend them.