Budget Brakes

Halle Holloway

★★★★★

5 months ago

I called around checking prices as I needed brakes pads and rotors for the front and back of my car. Prices ranged from $900-$2000. Ultimately, I felt the safest with budget brakes, especially after talking to Steve. He was very patient to explain everything and even showed me why my car was doing and making the sounds it was making. The day of the appointment he even called to make Sure, my time was still good as he knew my constraints with work. As promised, and with the help of Boogie, I was in and out and with the best pricing. I would highly recommend budget brakes in Murfreesboro. I’m currently rolling smooth!!

Stephen M. Young II

★★★★★

6 months ago

I've had my used car for a couple of years and it was feeling like time for brakes to be checked. I went in, no appointment, busy day. They checked it out, said I needed fronts pads and rotors, but the back had a little life left if I needed to wait on those. I felt like the price was good and got all 4 rotors and pads replaced, went in about 10:45 left about 1:30. I'd say they were honest, upfront and fair with pricing.

James Swiderski

★★★★★

8 months ago

Steve got my Ram back on the road.. much more quiet when I drive after replacing the rotors and informed me my wheel bearings were bad. She’s back to normal and o couldn’t be happier! Thanks you guys so very much! I recommend you to my mother she needs brakes for her Tahoe!

Allie Bell

★★★★★

a month ago

They were so kind and efficient :) I was so prepared to be broke, but the price was amazing compared to elsewhere! I genuinely appreciated all of their help and I will absolutely be back for my next set of brakes!

Nicole Nichols

★★★★★

Edited 6 months ago

Steve was professional and courteous. My brakes needed a lot of work. He called and let me know what work I needed done and the price. Brakes were finished within 2 hours. It was pricey but worth driving safely. On my second visit several months later the brakes were tightened and there was no extra cost to me.

Trevor Crowell

★★★★★

4 months ago

Honestly, they're some of the best folks to work with. Kind, honest, and straightforward. I bring my modern Land Rover here and they do better work than the dealership.

Mary Jo Coomer

★★★★★

4 months ago

Friendly staff, was offered extra services, but not pushed into them. The inside of my door looked like a mechanic had been opening and closing it with dirty hands, and there’s a small rip in my driver seat like somebody sat with a tool in their back pocket, but my issue is fixed and I know what to watch for when the other side catches up.

Mark

★★★☆☆

a year ago

Brand new location was far from clean. Lobby was covered in dirt and the bathroom was pretty gross. I waited 1.5 hrs (with no water or coffee available) with only one other car there when I arrived. The quote was high and when I refused, they attempted to negotiate. Didn’t feel very trustworthy. He told me if I didn’t get rotors too, “there will be vibration”. Well, I didn’t get the expensive high quoted rotors and there is NO vibration. Be sure to do your study on your vehicle’s brakes first and be prepared to negotiate for the “budget”.

Thomisons

★★★★★

6 months ago

We were frequent goers of budget breaks, until we had an unpleasant encounter about a year ago. Today, I can say that they’ve made it right & totally fixed/changed what we were unhappy about last visit ! Also the new location is amazing ! Bigger, cleaner & more parking ! Still on a busy street but everything else beats that ! Thank you to store manager Steve for being such a helping hand this go round !!!

Mac Scot

★★★★★

8 months ago

Mark is an excellent shop manager. I was delighted with the way customers were treated while I was waiting for my Jeep to get new brakes after 111,000 miles. Always courteous, listens to the customer to understand their issues. There was no pressure to buy anything you don’t need. Explained in detail what needed to be done on your vehicle. Strongly recommend Budget Brakes for your next service. Price was what I expected. Service was quick. Also Brand New Facility Super Super.

Lisa Wassom

★★★★★

7 months ago

Great service, I was impressed with how much time they took to help figure out the problem with my brakes. The other places I had taken my problem to was very quick to get me out the door. When you find a service that does a great job and makes you feel like family you stay with them. Mark you better believe I will continue to use your service when my car needs brakes or an alignment. Thank you, Lisa

Aimee Serrano

★☆☆☆☆

6 months ago

I brought my car in on Thursday to have the brakes serviced. Steve, the salesperson, initially presented himself as knowledgeable and trustworthy. After inspecting my car, he informed me that I needed new brake pads (front and back), new rear rotors, and that the front rotors could be resurfaced. The quoted total was $850, which I agreed to without hesitation. The very next day, my steering wheel began shaking under braking. By Saturday, a loud clicking noise developed every time I applied the brakes. When I returned to the shop, Steve immediately insisted the issue was the ball joints, without even test-driving my car himself. He became very rude and argumentative, dismissing everything I said. My father, who has over 30 years in the auto industry, was on the phone during this conversation and agreed that Steve’s explanation made no sense. Only after I pushed for a test drive did Steve finally get behind the wheel. After a few stops, he went quiet and then abruptly offered to replace two rotors at no charge, essentially proving the original work was not done properly. While that temporarily solved the clicking, a new problem appeared today: a scrubbing sound every time I braked. I visited three independent mechanics to inspect my car, all of whom confirmed that the shop used extremely low-quality brake parts. The rear brakes already show groove lines after just a few days, highlighting the poor workmanship and substandard components. This experience has been unprofessional, frustrating, and unsafe. I paid with no hesitation and genuinely expected quality service, but instead received cheap parts, poor workmanship, and disrespectful treatment. I will be reporting this business to the Better Business Bureau so other consumers are warned and submitting pictures and videos that I have as the proof speaks for itself. Nobody deserves this treatment.

Sydney R

★★★★★

9 months ago

Budget Brakes is absolutely the place to go. I wanted to get my brakes checked before a long drive and needed my brake fluid topped off. Extremely affordable. I was only there an hour. I made an appointment the day before and they took my car back right on time. Do not hesitate to bring your car here, they are very honest and trustworthy. I didn’t need much done and they didn't make up anything extra or make me feel stupid for bringing my car in. Make Budget Brakes your go-to mechanic. You won't regret it.

Kwon Barrett

★★☆☆☆

7 months ago

After returning home from military orders, I took my jeep in to have the brake pads replaced and shortly after I got my vehicle back, i realized there were items missing. One of the technicians stole nicotine pouches and gum (things that could have been simply requested from me) nobody likes a thief no matter how small. I urge anyone coming to this location for service to take any valuables out of your car prior to service fulfillment.

Ramaro Hopkins

★★★★★

7 months ago

We arrived at the dealership, and they were incredibly respectful and responsible. We came in the same day and received my car back that same day. The pricing was reasonable, and the customer service was excellent.

SSG Brandon Elkins

★★★★★

a year ago

I gave them a call around 1:30 on a Monday afternoon, told them my issues. I was advised to come on in and they would take care of me. I got to the store and walked into a friendly and clean store front. They got my vehicle in right away, fixed my issues and I was on my way. I would recommend this Budget Brakes to everyone. They are beyond reproach. Their professional staff sets the standard on how a company should preform. Thanks guys. P.S. They are Military Friendly

Toney Anderson

★★★★★

2 months ago

I had brakes put on all four wheels .The service was great and the price was very reasonable.