About Business
For professional Car Repair care in Independence, MO, Independence, look no further than Bullard Automotive. Their team excels at delivering top-tier results for Auto repair shop, Brake shop, Engine rebuilding service and related Car Repair needs. Their customer-centric approach has earned them a 4.6/5 rating based on 194 pieces of feedback. They have become an integral part of the Independence, MO community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Independence, Bullard Automotive is ready to assist with your next project or repair.
Google Reviews
Patience Owens
★★★★★
Edited 3 weeks ago
The guys are always kind, efficient and know what they're doing. They go above and beyond to make sure they're customers get what they need at a good price
Timothy Tharp
★
☆☆☆☆
2 months ago
They suck, wont be back! Spent 1100 for nothing ended up fixing it myself! Very dissatisfied!!
Jamie Vaughn
★★★★★
Edited 3 months ago
Bullard’s always takes such good care of our vehicles! I highly recommend them
Raechelle Ham
★
☆☆☆☆
a year ago
I have never been pulled one over on by a shop so badly. Take it there for an ALIGNMENT, to be told that I couldn’t have that done due to other issues….ok no problem. The PROBLEM I have is that they charged me FULL price for a job they couldn’t do! This is unfair treatment and BAD business! Will never return and I don’t recommend either! Oh and you can look at my reviews, I usually don’t try to give negative reviews and actually barely review unless a place makes an impression, well they succeeded on a horrible experience! Also not my current address or phone number so don’t go cussing them out for this
Karlee Krogman
★★★★★
Edited 11 months ago
I cannot say enough good things about my time working with Bullard. I’m a single mom and new to the KC area, so finding a trustworthy auto shop came with its challenges, and I’m so thankful for the team at Bullard. Communication, customer service, and timeliness was amazing. Ryan was awesome to work with, and I will continue to give them my business.
Nicholas Grim
★★★★★
2 months ago
Honest, kind, and great communication! We chose them to be our family mechanic!
Thomas Sayers
★★★★★
11 months ago
I took my car to Ballard's after having it "diagnosed" by another auto shop and was told the engine needed replaced. Ryan the manager correctly diagnosed my problems and had me and my car running new and explained every repair and why,saved me money on parts and was very helpful. I highly recommend this business.
Robin R
★★★★★
a month ago
Polite Quick service Had low beam light out, reasonable price Great staff
Debbie Lascuola
★★★★★
a year ago
I was extremely happy with Bullard automotive. I had taken my car to two different places for a diagnostic check and both places gave me two different answers.A friend recommended that I take it to Bullard , So I took it there. I was very apprehensive since I had already had two diagnostic checks and thought,well, I guess the best two out of three would give me the answer that I needed to get it repaired. Bullard didn’t find anything showing on my diagnostic test and said that it was my oil all along. They did an oil change and checked for leaks and told me to come back after 1000 miles and they would check it again to see if it was leaking oil. I can’t believe that the other two places were going to charge me hundreds of dollars to fix things that weren’t even broken. I will continue to go to Bullard for all my automotive needs from now on. They were courteous, friendly and very reasonably priced. I’m a happy customer.!!
Leah Swindler
★★★★★
4 months ago
They were very nice and able to work me in quickly for a battery change, and pricing is very fair. Thank you!
Adam Schanuth
★★★★★
9 months ago
Awesome place to take your car fast and friendly service and so grateful to get my eclipse back on the road after years of it just sitting so happy to be able to drive it again. Thought I was gonna have to end up getting rid of it. Their payment process was awesome And would definitely use them again in the future. If I had a chance to give him more than five stars, I would. Planning on taking my other car there as well once finances are right 100% approve of this Shop.
Ethan Akright
★★★★★
3 months ago
Ryan made me feel welcomed as soon as I walked in the door and Luke did a great job making sure my van was fully inspected.
Darrell Wendleton
★★★★★
5 months ago
Purchased new tires and install, the experience was great. From appointment to completed was easy,professional and everyone was friendly and helpful.
Matthew O'Donnell
★★★★★
9 months ago
Bullard Auto has some really great people working here. Always quick to get my vehicle in and have very reasonable pricing. They have only ever been helpful and great at communicating the steps of the repair process and open to questions. Recently took my vehicle to them for an AC repair and when I got it back the AC failed again. They got me back in immediately and fixed the issue with no charge due to it being a simple gasket failure. Will continue bringing my vehicles here for sure!
Don Schroer
★★
☆☆☆
6 months ago
Not sure if they they do very much suspension work, but I took my vehicle in after having rear suspension issues that just started and after having my van for 24 hours they said they couldn't figure out the vibration. They referred me to a body shop and said that it could be motors in sliding doors on my van needed fixing. My van is basic and doesn't have motors in the doors. I am not a mechanic but after paying them the $150 for looking at it, I left frustrated. I made calls and checked with a few other mechanics and they told me it was trailing arm bushings that failed causing the vibration. I called bullard back and discussed what I found and they didn't offer to work on it or eve try to make it right. The guy just said ok sorry have a good day.
Jenia Rosales
★★★★★
5 months ago
they were upfront and honest about my issues with my vehicle and gave me a few suggestions for future care of it. Everyone was very welcoming and kind, definitely recommend them!!
Eric Constant
★★★★★
4 months ago
Ryan is the mechanic at Bullard that has been taking care of me for a while now. If you want a trustworthy mechanic with the knowledge and experience to handle any obstacle, Ryan is your guy!!!! Thanks Bullard for all of your great, hard work!!!!
Invader Zim
★★★★★
6 months ago
They're always straight forward and honest about what they do, and they don't actually want to make you pay for more than you need to. They told me exactly what it is they did, called me to check in, and always give me a heads up about what issues might come up later. Plus we got into a whole conversation about One Piece. Anyways they'll tell you straight out how much it will cost them, and it's for you to decide if it can wait or not.
W B
★★
☆☆☆
a month ago
I think they might've unintentionally cost me over 8k. I had a preinspection done there and they said it was excellent, so, I bought this suv for $10.2k in 2022. I ended up selling it less than 2 years later for $2k with a disclosed overheating problem. They probably just do visual checks there for a blown head gasket, like oil in the coolant and white exhaust. I don't know if a $100 preinspection would include a $150 approx. block test in retrospect but I had to find out why it overheated all the time, with a block test later. If I was them I'd do a reliable pressure test for that in preinspections. That's been awhile but I got burned all around.
M. M.
★★★★★
a month ago
Bullard did a pre-purchase inspection and gave me very helpful advice on a car I considered buying. I'm really happy with the time and effort they put into their work. They are knowledgeable and friendly. I will definitely go back.
