About Business
C & L Automotive is a leading Car Repair specialist serving the Eugene, OR, Eugene area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 184 verified reviews, their reputation precedes them. As a locally-owned business in Eugene, OR, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Eugene, OR.
Google Reviews
Brooke Bradley
★★★★★
a month ago
C&L is a great autoshop! I only go to them if I can help it now. In an industry where it's hard to trust that you aren't being pressured into unnecessary and overpriced work on your car, it's a godsend to find a mechanic that is straightforward and trustworthy. They take great care of my car and have fixed things for a fraction of the price I've paid elsewhere. Definitely "girl approved"
Nick
★★★★★
a month ago
Great service, highly recommend! All of the staff was very helpful. I went back again a week later for service on my wife’s car, and Cheyenne made it almost effortless for me to set up a time and also during drop off.
Lexy Chipman
★
☆☆☆☆
4 months ago
I came here to share my experience at this shop. Cheyenne was so kind over the phone. She was helpful, professional, and made me feel comfortable bringing my car in. She told me that confirming which part I needed would be free before my repair appointment. When I arrived, the man at the front desk immediately tried to charge me $150 just to confirm what part I needed, even though Cheyenne had told me there was no charge. Instead of listening or clarifying, he argued with both of us about the price in front of other customers. Completely unprofessional. When I couldn’t answer a technical question about what was wrong with my car, he laughed at me. The tone and body language were condescending and honestly felt misogynistic, as if not knowing car mechanics was something to mock. I left and took my business elsewhere. Since then, I’ve had several repairs done at another shop and have another $1,500 repair scheduled there. That’s money this shop could have earned if their front desk person treated customers with basic respect. Cheyenne was fantastic. The man at the desk lost them a loyal customer. Edit: This edit is in response to the owner’s comment below. Yes, Cheyenne went above and beyond and I truly felt like she cared. Cheyenne wasn’t the issue. I think if I had never met the older, short, skinny, grey hair man, I probably would have actually done my business there. The owner did not respond to the way his employee treated me and Cheyenne rudely and unprofessionally. I hope Cheyenne can find a place to work that treats her with more respect. WOMEN, DO NOT TRUST THIS SHOP. The men there obviously think we’re dumb.
Walk
★★★★★
2 months ago
I would highly recommend C and L Auto! Excellent customer service! Very kind and helpful! They worked quickly to get my car ready for an upcoming trip! They did great work too! I will definitely use them again!
Jordan Dorsey
★★★★★
a month ago
I brought in with a van that was heavily leaking brake fluid, and left with a lot of useful information about the condition of my car and a completely functional and rebuilt back brake system. The team here was incredibly kind, and put in extra work and the extra mile to fix it up nice. Thanks again yall!
mena christie
★★★★★
3 weeks ago
C & L Automotive is truly a company that understands “customer service”. Cheyenne their Service Writer is totally amazing & caring! We were so impressed with their above & beyond service!!! THANK YOU-THANK YOU!!!
Sue Young
★★★★★
2 months ago
C&L Automotive did an excellent job repairing car. They were kind and easy to talk to. I will definitely be going to them again.
pamela larson
★★★★★
2 months ago
The team at C& L is always great. Professional, friendly, and the do great work for a fair price. I will continue to go to this location and reccomend everyone to do the same!
Ragin
★★★★★
5 months ago
I highly recommend cnl came in with concerns about my escape and instead of trying to charge me or recommend stuff I didnt need they checked the codes and told me everything was fine, truns out I was just being overly paranoid lol. And they did it all with a smile on their faces although I kinda feel like a clown (not cause of them) I will definitely be returning if I have any actual problems
Finch Family (Finch Family Fun)
★★★★★
7 months ago
Back in December 24, my son had a leak in the front axle of his truck. I have a coupe of co-workers that suggested C&L Automotive due to their reasonable prices, quick scheduling and just great people. So, My son and I made an appointment to get his truck fixed. Like my co- workers said, the scheduling was quick and the price was reasonable. The folks were super nice to work with and did a great job explaining to me and my son what the job entailed as well as the time line to complete the work. So, we had them do the work. They did a great job!!! I truly appreciate being able to talk to someone who knows what they are doing. They called with regular updates on the progress. This was a very positive experience and I will have them do more work on my son’s truck. If you need work done to your vehicle, I HIGHLY RECOMMEND C&L Automotive.
BobbyG
★★★★★
6 months ago
There Honesty and Local reputation and now my experience is why they are our Family’s Repair Shop. Great Team of Experienced Mechanics, with Owner Ryan and employee Ken working front counter both Master Mechanics and professionals working on my vehicles. They came recommended from other highly qualified Repair Shops in town. A family owned and operated business, Work they’ve done; 2005 Kia Sorento Valve Cover Gaskets, oil change, 2001 Ford F 350 Front Rotors Bearings, brakes. We’re very grateful 🙏to have found them. May the Good Lord Jesus 🙏 continue to bless them and their Families.
Tasha Clark
★★★★★
4 months ago
I brought my car in for a consultation and they explained what needed done. They quickly set up convenient time for me to bring my car im, and fixed everything in a good time.
Kendra Wilson
★★★★★
11 months ago
GIRL APPROVED AUTO SHOP 1000/10 Don’t have your dad or bf to call about your car problems? Fear not! I had a great experience with C&L, they were quick with diagnosis and gave me a transparent quote for the work needed. I thought their pricing was super fair, and they offered a shuttle service when I brought my car in!
Melanie Proden
★★★★★
3 months ago
We use C&L for all our vehicles knowing they are very trustworthy, accommodating, and friendly!
John L
★
☆☆☆☆
6 months ago
I brought my car in for a faulty air conditioner. C&L replaced my AC compressor without proper system flushing and replacing of the condenser. The A/C system failed after only 14K miles due to contamination in the condenser that had spread through the rest of the system.
Katy Bekkedahl
★★★★★
a year ago
After 12 years using C & L Automotive to service my vehicles I can confidently recommend them to others wanting excellent vehicle care. I trust the C & L Crew to thoroughly inspect my vehicles at each appointment for any needed further maintenance or repairs to insure that my vehicles can be reliably and safely on the roads for many years to come. I especially appreciate that they keep records on each vehicle and notify me when regular maintenance should be scheduled.
Stephen and Melissa Cotta
★★★★★
11 months ago
We have been customers of C & L for several years. Ryan and the team have taken great care of us and when we have had expensive or complex repairs and they have always worked with us to get us back on the road quickly and safely. We trust them not only with our own vehicles but also our children’s and we have referred several friends to them in emergency situations and they have always been taken care of!
Stacy W
★★★★★
a year ago
I've been twice now with my older Honda, and they did great work both times. Everyone there has been very friendly and willing to show/explain what was wrong with my car. Prices have seemed reasonable, and they've even been able to get me in and out in a pretty short time. I first came here because of the reviews I had seen, and now I've recommended them several times over.
Wade Orth
★★★★★
11 months ago
I like the crew here. They're super helpful and knowledgeable. Major plus - Their boss will drop you off at home or wherever you need after you leave your car, then pick you up when they're done. He's a very nice man. They always call and ask what I'd like them to work on after they look at my car. You get a text message saying the stuff they recommend then they call you to talk about it. They look up repairs by VIN. They have a big lobby with chairs, tv, coffee, stuff for little kids. Their location is by Bailey Hill road and 11th ave next to the 7/11. Super good location if you have to wait. The prices are standard. I haven't had a problem of any kind with the crew or their work. It's the kind of shop I like.
Joseph Ycaza
★★★★★
a year ago
I have nothing but positive things to say about my experience with C& L Automotive. I was experiencing difficulties with my headlight and trunk seal on my older vehicle, which required sourcing parts. Even though the service took longer than expected due to defective parts, communication was clear and timely, and staff were happy to provide transportation. The price was reasonable, and I was able to get back on the road for work. I'd recommend giving them a shot if you're looking for a good repair shop!
