About Business
Caliber Collision is a leading Car Repair specialist serving the Houston, TX, League City area. They provide a wide variety of solutions, including Auto body shop, Auto bodywork mechanic, Auto dent removal service, and other Car Repair tasks. Boasting a solid 4.6/5 rating from 501 verified reviews, their reputation precedes them. As a locally-owned business in Houston, TX, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Houston, TX.
Google Reviews
Patricia Hernandez
★
☆☆☆☆
2 months ago
Disappointed with the way my repair was done. I had my Dodge Charger taken to this location for repairs. I had previously took two other cars here before, was satisfied with the repairs. Even gave them a good review. After this repair, I will not return here nor recommend this place. It took me a while to make this post, was hoping to be satisfied after taking my vehicle back to make everything right. My car was there for a bit over a month and a half. The first time around. The second time around, to get the issues fixed, about 3 weeks to a month. I’m disappointed because my repair should have been done right the first time. This would have avoided me being without a car, because the second time around I was not covered with a rental. ❌—First time my tire was not replaced, it had a gash and was supposed to be replaced. Second time around, the tire was replaced, with another brand tire. ❌- They where to repair my rims, wheels. They repaired the wrong Rim / wheel repair was peeling , falling off. Horrible. Re did the second time ❌—Headlight on the left was to be replaced. They replaced it with another color light. Took out the right headlight to match it. My original lights in my car were LED now has yellowish headlights. I was told to buy theLED ones and have my husband put them in and take the receipt to them 🤷🏻♀️ ❌— the inside of my vehicle was full of dust, no repairs were done inside. I was also missing the leather case to my Manuel booklets. ❌—The hood was full of blotches of some kind of wax or paint. It was very uneven, you could see were they added metal or something. Which they said it was a brand new hood. ❌OVERALL WILL NOT RETURN, I WAS VERY DISAPPOINTED WITH THE REPAIR❌
Mark Garcia
★★★★★
5 months ago
fast, friendly, professional service. the desk clerk was very nice and santos the service consultant was very helpful and patiently answered my questions. repair job is like new and 100% lifetime guaranteed. check out my before and after pix.
William Hughes
★★
☆☆☆
5 months ago
Gave me a mismatched light, and wrong bulb, then never called me back about getting it fixed, gave me the run around for about 4 months now. However they did repainted the whole hood rather then just the damaged spots. Still been calling about the light and they just say they will call me back everytime 😒 Would recommend if you dont really care about if your care comes out 100% correct.
Francisco Gomez
★
☆☆☆☆
a month ago
Was told all the work would be done at once. Received a call that car is ready for pick up. Once arrived, I was told that a part had to be ordered and would take 10 days to come in. So now I will have to take the car back again wasting my time. If they had told me that over the phone, I would have not made that trip and wasted my time.
Leonard Gordon
★★★★★
a month ago
This is a wonderful location. The people are friendly and the honestly level is 1000%. I was facing a potential repair of over $1,000. They explained to me that it a repair that could be safely deferred. I would trust whatever they suggested.
Louis Blake
★★★★★
10 months ago
Wonderful experience. I had work done on my 2024 Honda Civic and they delivered, not only does it look like the day u bought it but they got it since, no delays, no problems and four days early. Caliber Collision WEBSTER, YOU GUYS ROCK!!!!!!
Janelle Duncan
★★★★★
11 months ago
Thank you to Caliber Collision for an amazing job. I was kept informed thru the entire process. Worked with insurance to make process so easy. Highly recommend. My vehicle looks amazing.
Alyssa Bolton
★★★★★
4 months ago
Amazing experience! My car was done in 2 days and looks soooo good! Very minor damage to the rear but Santos and his team got it done fast and it looks beautiful.
Collin Korenek
★★★★★
3 months ago
Amazing work, repairs were ready ahead of schedule - looked brand new! I would use Caliber Collision again, and definitely recommend them to family and friends.
Kavon Darius
★★★★★
3 years ago
I am incredibly happy with my recent experience at Caliber Collision. Gina helped me throughout the entire process of fixing my wrecked vehicle. I gave them a small timeframe when I needed to have it completed (I would completely understand if they couldn’t get it done by the date I gave them) and they had it done on that exact day (around 2 weeks). Gina periodically called me throughout that time to update me on the status of my repairs. Not only does the job look great but they also cleaned out the interior of my vehicle! I was not expecting that at all. Going forward I will be recommending this location to everyone I know. Thank you Gina and the crew!
Jeannie Peterson
★★★★★
a year ago
Very impressed, they kept me informed a couple times a week on progress, or if they were waiting on parts. Very friendly and professional.
Jonathan Willis
★★★★★
Edited 2 months ago
I might of missplaced blame when I was upset about my vehicle overheating after work at Christian Brothers for repairs that don't appear to be related to the accident. Christian Brothers replaced a coolant seal that might of allowed the coolant to boil over and overheat the car.
Myra Garner
★★★★★
9 months ago
We had a collision with our car and had it towed to CALIBER Collision on Gemini. The ease of brining the car in, surprised me. After the car wasn’t ready until inspected Dan seamed repairable, I was called with a list of needed repairs. David, the Service Advisor kept us well informed of what was happening with our car. The finish date was extended twice, but I was glad that they fixed the issues rather than us having to return the vehicle. My many thanks and gratitude to Jenifer and David on their efficiency, kindness and care for myself and my car. Thank you so much and may God bless you both for your kindness!!❤️
Joey carreon AXISS12
★★★★★
3 months ago
Everyone was very professional and friendly. I was updated by Dave the entire time they had my car. I 100% recommend.
Farron Kelly
★★★★★
5 months ago
This company is amazing and I would never go anywhere else. They always are fast and work hard to make your car perfect like nothing happened!!
Nicholas Ewbank
★★★★★
4 months ago
I had an excellent experience at caliber. Really made repairing my vehicle easy after the stress of being in an accident
April Hayes
★★★★★
10 months ago
Kudos to Caliber Collision's employee, Gina Petrash she was very professional, helpful, courteous, informative, & understanding of my situation. She provided me with a through repair estimate & did not mind going back twice when she realized there were a few items she had forgotten to list. It was the most pleasant atmosphere, and every employee I encountered greeted me with a smile & good morning. I have never experienced such a lovely pleasant group of employees at any other collision or vehicle repair establishment before. It was like a fresh breath of air! Thank you Gina Petrash for your positive attitude & for making my visit a good experience. Good customer service is difficult to find nowadays. -April H-
Lorena Huss
★
☆☆☆☆
9 years ago
We took our vehicle to Caliber Collision - Webster location to have the bumper replaced (someone backed into the vehicle). We noticed many problems after the work was completed. My husband noticed the bumper was barely hanging on. He decided to investigate the problem and was shocked to find that the BUMPER WAS GLUED ON and they used one screw to hold the bumper in place...a sheet metal screw. We emailed Chad Rogers last week and have yet to hear back from him. They claim to provide every customer with complete satisfaction... this is UNSATISFACTORY work.
Alex Martinez
★★★★★
11 months ago
I had some collision work done on my 2024 Honda Civic. It took them a couple weeks to get done and when I got it back I had to return twice to get things fixed. This would normally be annoying, but they did it with such grace and handled the persistent issues with ease. I'm now driving with no issues, the customer service here is outstanding. The receptionist was very kind and the guy working on my car, Dave, got everything fixed with a smile on his face even with me bringing it back a couple times. Their customer service turned something that would of been a bad experience to an easy one.
Ryan Anderson
★★★★★
a year ago
They made the process very easy, simple and smooth. Wife's car was slightly side swiped by another car. We called Caliber Collision for a estimate. Very professional , made an appointment, brought the car in, and completed the repairs ahead of the time estimate. The work was top notch, u literally could not tell it was ever damaged. Looked like factory new quality. Simple in and out and away we went. Very satisfied customer.
