Caliber Collision

Margie Barker

★★★★★

3 months ago

I was very impressed with my car repair by Caliber Collision. I was unfamiliar with this company initially but would highly recommend them for your auto repairs and prompt service.

Stephanie Harding

★★★★★

7 months ago

Caliber has been amazing! They helped me after my car accident. Even after the repair when I noticed a scratch on the different side of the vehicle (that may or may not had already been there), they offered to repair it for me. My car looks brand new again! Juan is such a great employee and Caliber is lucky to have him! He offered to do extra work when he didn’t have to. He was accommodating and very professional. 👏🏻

Mike Paone

★★★★★

a month ago

They had a lovely office and staff. They were very compitent and worked well with insurance loved working with them!

matthew higgins

★★★★★

a year ago

Hitting a deer at 30 mph didn't seem like it caused a lot of damage, but boy was I wrong....I took my Forrester to Caliber because they are a trusted repair shop through USAA. I knew nothing about the company or shop at the time. We'll, I sure am glad I chose Caliber. They were awesome to work with and had the vehicle done a week early. Lindsey went out of her way to make sure I was 100% satisfied. I couldn't be happier. They even detail the vehicle before delivery. In a world where lack luster service is pretty common Caliber defies that norm.

Alexander Davenport

★★★★★

2 months ago

The team crushed it, got my car back sooner than expected and like it never happened. Thy dealt with everything with insurance, it was fantastic. Lizette and Lindsay were awesome.

Nicolle Brown

★★★★★

4 months ago

Great customer service! The work looks great and was done before the promised date. We would definitely use them again.

Pinky Swear

★★★★☆

4 months ago

So far so good! I just dropped my car off so we will see how they do. I'll update this at a later date on the quality of care they give my vehicle.

Adam Hatchell

★☆☆☆☆

5 months ago

Got sent here through USAA to have a radiator and bumper fixed due to a 3mph crash should have only took 3 days they barely updated me the three weeks they had the truck. come to find out the frame was damaged from a previous wreck…. Which is okay the trucks still drivable…. They strung me along for another week thinking they were going to do the work i had to call them and ask what was going on they passed me through two different people who didn’t know anything about the truck. come to find out they were refusing to work on my truck. I get it towed to Beckstorm auto body and they had it done in three days i come to pick it up and there is trash and broken tail lights all in my back seat and the right sideview mirror is sitting in the passenger seat which was not damaged in the crash, so they broke my truck even more and refused to do anything about it. I do not recommend this place and would give a 0 out of 5 recommendation if i could

Tami Prisk-Tarbet

★★★★★

2 months ago

Great work done on my car

Claudia Landeros

★★★★★

4 months ago

I had an amazing experience with caliber collision. They made everything so easy, getting me scheduled, and keeping me updated throughout the whole process. Lindsay and Lizett were so nice and understanding. I had the pleasure of meeting Brian, who touched up my fender paint. Let me tell you my car looks brand new!! I couldn’t be happier with the outcome of my car, thanks you guys.

Juan Fuentes

★★★★★

3 months ago

Thank you for the well done work. It was done very well. My car looks exactly as when I first purchased it from the dealership. Caliber kept me updated and treated me with lots of respect. Would recommend them to get your vehicle done right!

Daniel Gallegos

★★★★★

a month ago

Great Customer service, this was my second time that have had to have auto repairs done and from different accidents. Both times great work and both times finished ahead of time. I highly recommend Caliber Collision if you find yourself needing a repair.

Skyler Valdez

★★★★★

9 months ago

Thank you Caliber Collision in Ogden, UT for doing an AWESOME job at repairing my truck!! I have some autobody repair work experience from my first job and am very pleased with the repair work that your team did. The extra paint and body work that I wanted done (which was not related to the my accident or covered by insurance) came out better than I expected it to with the minimal painting I wanted done to reduce the cost- shout out to your paint prep/painter for the great work on a difficult blend into faded paint that I requested you to do even though it wasn't recommended. Working with Lindsey and the front office was also a great experience, the customer service and updates on the repair work was excellent. Not only did you repair 'Betty White' so that she can keep going to 300,000 miles, your team also went the extra mile to polish up the sun faded headlight on the passenger side and detailed the inside/outside of my truck. I didn't not expect anything outside of the repair work to be done. The quality of your work made my experience with the stressful situation of getting in an accident a good one. I drove home with a big smile on my face, my truck looks better than it did before the accident! I will recommend your team to anyone that needs a quality collision repair shop. Thank you!!

Lynn Campos

★★★★★

3 weeks ago

Customer service (Jared) was amazing and the phenomenal work of the shop people who repaired and repainted my car back to looking brand new. Very happy with the results and would happily refer friends and family to Caliber!

Sarah Smith

★★★★★

a month ago

Caliber Collision was easy to work with, had my vehicle finished ahead of schedule! Extremely satisfied.

Isa Maria

★☆☆☆☆

3 weeks ago

I was in an accident in June 2024 and had my vehicle serviced at this location. They had my vehicle for 6 months. I did not get my car back until December. During that time, I had to constantly call and ask to speak with the person assigned to my case because they rarely reached out to give me updates or reasons as to why it was taking so long for parts to come in. At one point before Thanksgiving, I was called and told that my car was finally done and would be ready to pick up later that afternoon, and that they would call in a couple hours once they finished painting. Never received a call and was placed on hold when I tried calling myself. I waited until an hour before closing and showed up at the shop, only to be told that they found something wrong with my battery and needed to replace it, but it would need to be ordered in and would take another week. Once that finally came in, I was told that my car was ready except for 1 last part, the back bumper cover. They told me that the part is mostly cosmetic and not necessary for me to drive, and I could therefore have my car back while waiting for the bumper cover to come in, and that they would call me once it arrived. They said it would take about an hour to install, and then I'd be on my way. It's been over a year now, and they never reached out to me about my bumper cover. Who knows if it even arrived. I've been to other Caliber Collision locations in both Utah and Nevada, and have never experienced the awful service that I received here.

Caleb Brady

★★★★★

2 months ago

Absolutely blown away by the Caliber Collision location on Wall Ave in Ogden. From the moment we walked in, we felt genuinely taken care of. The front desk girl—her name I believe was Lisette—was absolutely incredible at her job. You could immediately tell she knew exactly what she was doing. She was professional, organized, on top of everything, and honestly impressive to watch. There was also a blonde woman who initially looked at our car, and she was just as wonderful—kind, knowledgeable, and reassuring throughout the process. The way this team handled our situation was next-level. I’m still kind of in shock at how smoothly and professionally everything was handled. We’ve been to other Caliber Collision locations for different reasons in the past, and none of them come even close to this one. This location is on a completely different level. If you want to feel confident, supported, and actually cared for, this is the place to go. Highly, highly recommend.