Where is Caliber Collision located?

Caliber Collision is located at Caliber Collision, 1949 Northside Dr, Charlottesville, VA 22911. You can find their exact location and get directions on the map provided above.

What is the overall rating for Caliber Collision?

Caliber Collision currently has an overall rating of 5.0 out of 5 stars, based on 42 reviews from the community.

What are the opening hours for Caliber Collision?

The opening hours for Caliber Collision are: Please contact the business at 14349732113 to confirm their current operating hours.

Best Car Repair in Charlottesville, VA: Caliber Collision

Krista Rosario

★★★★★

a month ago

I hit a deer at the end of last year. After waiting a month and half for my appointment the insurance company booked, we realized the insurance company made an error when trying to book my appointment. The ladies that work the front desk at Caliber Collision helped me navigate getting my car in and were great to work with! Michael worked on my car and he was also wonderful. Extremely friendly and prompt in responses. Hoping I don’t hit another deer anytime soon, but if I do, I will be returning to Caliber Collision for my repairs!!

Brian Sweet

★★★★★

3 months ago

I recently took my car to Caliber Collision after being rear ended. Mike did a great job keeping me informed throughout the entire process. He made sure my car was repaired in a timely manner, and the quality of the work was excellent. I really appreciated his professionalism and clear communication. Highly recommend!

ivana kim

★★★★★

a month ago

I got my car repaired after an accident and it being my first accident, I was so confused on the whole process of repairs and insurance. The front desk ladies were very helpful and kind. Repairs were done in a timely manner and I was updated throughout the whole process. They made the whole ordeal very smooth and easy!

Kevin Thurman

★★☆☆☆

2 months ago

Repairs took three weeks, when quoted two. Very few updates were shared during the process as to why it took longer. Also, we will have to take the vehicle back as one item was not fixed and one of the fixed items was not installed correctly. The staff at the shop is nice, but I would not recommend taking your car here for service.

Don Sites

★★★★★

Edited 3 months ago

The deer showed no mercy on my suv. But I would like to thank Ken and all that worked on my vehicle. Excellent job and thanks to the front staff. I highly recommend Caliber Collison. Thanks again for the great job.

Helene Powell

★★★★★

a month ago

The Caliber Collision on Northside Drive, north of Charlottesville does a fantastic job, Michael Anderson is a consummate professional. The Caliber Collision on Seminole Trail I would definitely *not* recommend. The woman who answers the phone there is very nice and professional, and she’s alone.

Iman Carter

★★★★★

Edited 3 months ago

Great Team would definitely recommend to anyone! Corey is awesome as well as James. Very friendly and great customer service skills. They kept me informed throughout the entire process.

Lee Jones

★★★★★

4 months ago

Great experience. Picked up my Audi A5 Sportback in like new condition. Will be a return customer if the need ever arises. My service advisor Ken was great to work with.

juana alonso

★★★★★

2 months ago

Hello, did a great job and was very professional. Made sure to go over everything, exceeded expectations. Mike was Great does an amazing job.

Mike Ryan

★★★★☆

5 months ago

My daughter handled this claim as she lives in the Charlottesville area. The claim took almost 1 year to complete (opened in Nov 2024). It took you that long to find the "correct" replacement passenger side rear view mirror for our 2017 BMW X3. You did provide a "surrogate" replacement mirror in the interim which is why I gave you 4 Stars for working this claim. I understand that you don't control the supply chain, but there is no way this action should have taken 10+ months to complete.

Matt Holland

★★★★★

10 months ago

My car had a close encounter with a deer. I booked an appointment through their central scheduling number and made plans to drop off the car before I caught a flight out of town. I get to Caliber and they had no record of the appointment. The woman at the front desk was super accomodating and said "we'll just make it work, it's not your fault." They were very professional about updating me on the status of the car, and the finished product was perfect. They even vacuumed my rather disgusting carpets before returning the car to me. Will go back. Well, hopefully I won't need to. But I would recommend you go there if you need body work done on your car.

Sierra Lang

★★★★★

6 months ago

Very nice clean place. Very nice people. Car was a total loss & someone helped me get the plates off the car cause I didnt even think to bring a tool!

Derek Garnett

★★★★★

10 months ago

I don't know how much you know about bodyshops but they are notoriously ... bad. I've never had a good experience really. 2 weeks turns into 8, I've been told they can't find parts so in 20 minutes of Googling I have the parts ordered and shipped to them. I was once even told they can't find Fasteners. You mean screws??? That's not Caliber, these people were fantastic. Constant updates, they kept the car exactly as long as they said they would. They washed it, they even cleaned the interior which is way above and beyond. I was walking around it found one of the plastic body panels popped out a bit, like one of the clips that hold it had come loose, sure enough that was it, this was probably the first time the car was outside since the work was done, sitting in the hot sun and the panel shifted. I didn't have to speak, the guy walking around the car with me said "Oh that's not right, let me take this back in we will fix that right now for you, so sorry about that!" Flawless service experience. Car is beautiful. 10/10 would recommend.

Lonnie Kennedy

★★★★★

10 months ago

I have used the Northside Drive Caliber Collision in Charlottesville 3 times so far and each time have been great experiences. The process is simple, with updates throughout the process and the finished product has been perfect. Hopefully no more vehicle incidents but they are my only choice for accident repairs etc.

Jeffrey Snyder

★★★★★

11 months ago

Caliber Collision is a friendly & focused team that delivers professional results in a timely manner. They kept me updated & made beautiful repairs on my vehicle. Thank you all so much! 10/10 All the best, Toyota Owner

Volker Schweyer

★★☆☆☆

10 months ago

Company has not even updated its phone number/ID. Allegedly I opt-ed out of the communications process! Well, why would I do that? Paint does not match. Parts do not provide an exact fit. I guess it is as good as it gets in 2025 where nobody really cares about quality anymore.