About Business
Caliber Collision is a highly-reputable Car Repair service provider based in Sheffield, OH. Caliber Collision covers all facets of the Car Repair industry, with a focus on Auto body shop, Auto bodywork mechanic, Auto dent removal service. With over 100 reviews and an average rating of 4.4/5, Caliber Collision is a trusted name in the industry. Their presence in Sheffield, OH ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Kenneth Clark
★★★★★
6 months ago
Chris was spectacular and professional along with Ann in the front. Very Friendly and professional. Assets to your company for sure. If they are up for raises they deserve it . They treated me like I was Family!
단미(Lily)
★★★★★
8 months ago
Very professional and no nonsense about your car! I had my car fixed after I had frontal damage after an accident and they were very speedy with communications to my insurance. They kept me in the loop about what was happening with my car, no guessing games on costs, and was able to tell me when pick-up was ready two three days out. ALSO, idk what they fixed that made my car suddenly have better connection, but my phone finally connects to my car without fuss. Whatever magic y'all are enacting, KEEP GOING!
Lisa Daugstrup
★★★★★
5 months ago
John was a great technician and very helpful! My car feels like new again! We went to the Sheffield location on Abbe road.
Kevin Fisher
★★★★★
4 months ago
Went for an estimate and decided to book the repair...very professional, explained everything in great detail ( especially the paint color blending). Hoping the actual repair experience keeps the same momentum 🤔
J Ho
★★★★★
5 months ago
Genuine staff. Listened to my concerns and took them into consideration as they serviced my repair. Very satisfied. My vehicle looks perfect again!
Marcia Holowecky
★★★★★
3 months ago
Work was completed on a timely basis and the car looked great! We were kept up to date on the progress continuously which was much appreciated. Thank You!
Jillian Plas
★★★★★
7 months ago
Charlotte was so kind and had my car ready exactly when she said that it would be! They gave me text updates all throughout the process. It cost exactly how much it was estimated and my car looked like new. Could not have been easier!
M
★★★★★
3 years ago
I had a great experience with Caliber. They were very helpful and knowledgeable. They kept me up to date on the status of my car, while it was being repaired. I am completely satisfied with the repairs they provided.
Ryan Griffith
★★★★★
2 months ago
My wife , my wife's family and I have all used caliber collision. They are experienced, professional and do excellent work. Would recommend to anyone.
Matt Morales
★★★★★
4 months ago
Friendly professional staff took the time to explain every detail on the process of getting my car repaired. I was happy with the outcome. You can’t even tell that work was done to my car
Sam Dervisevic
★★★★
☆
6 months ago
Caliber was Allstate’s first recommendation for repairing my vehicle, so I went with it. I dropped my car off and—surprise—it ended up being there for almost three weeks. That felt a bit longer than expected for the repairs being done, but I tried to stay patient. When I arrived, John came out to meet me, gave a clear overview of the work they were planning to do, and was professional and friendly. He seemed knowledgeable and approachable, which I appreciated. They ask you to sign up for text updates on your vehicle’s progress, which sounds great—except I only received one: the final “your car is ready” message. I assume the system is designed to send more than that... because otherwise, what’s the point? To be fair, John did leave me thorough voicemail updates—but only after I initiated the call. It would’ve been nice to receive proactive updates instead of always having to follow up myself. One very pleasant surprise was picking up my car and finding it had been washed inside and out. That was a really nice touch and much appreciated. Now, one small pet peeve: they left the disposable paper floor mat in the car. I guess it's meant to highlight that the interior was cleaned, but most of us would notice that on our own. Instead, I found myself awkwardly folding it up like I was prepping for a paper folding competition—which, I am not. Overall, the work seems solid, the staff was courteous, and the extra cleaning was a nice bonus. A little more communication during the process would have made the experience even better.
Linda Stauffer
★★★★★
2 months ago
We had the front nose and inner fender well replaced. They did beautiful work and kept us informed through the whole repair. Would highly recommend them.
Jennifer McNamara
★★★★★
3 months ago
They did a great job in repairing my car after an accident, possibly better than the original! And I was kept well-informed through the whole process. Would highly recommend!
TJ van Wingerden
★★★★★
4 months ago
One of the few times I've left a review. Great service, super communicative. There were delays with parts coming and they were very clear about it and how long it would take. Also, they go above and beyond to help you feel comfortable after an accident. They make you feel like they know what it's like to not have your primary mode of transportation and that they'll do what they can to help you through this tough time. Excellent service and very easy to start. You just have to schedule a time and bring your car in.
Lauri Hayes
★★★★★
2 months ago
Deer hit my car. Being newer to the Elyria area I called Caliber Collision in Elyria and whomever answered the phone was rude and not helpful at all. I called the Sheffield Caliber Collision and spoke with Kaitlyn (I think that is her name). She was so sweet and professional. My car was not drivable so I was looking for a place to have the tow truck take my damaged vehicle. Kaitlyn's sweet nature and professionalism calmed my nerves and gave me confidence that I was choosing the right place to complete the repairs. There were some delays along the process but communication was prompt and thorough which I appreciated. The entire process was so smooth and put my mind at ease. I hope I never have to utilize them again but if I do, I am definitely choosing the Sheffield location.
Andrea Turner
★★★★★
2 months ago
The staff, especially Larry was friendly, knowledgeable and kept me informed regarding the progress of my vehicle. When I picked it up, my car was shining, clean and the repair was stellar. Thank you for a job well done.
Walter Krych
★★★★★
2 months ago
The team at Caliber Collison in Sheffield are great to work with. This past November 2025 my new car was hit on the driver side by a deer. I went through my insurance company and used the suggested bodyshop. I went up to drop off my car to them, but before I did, I asked to speak to someone in customer service to ask them how they work with their customers, treat their staff and technicians as I never used this shop before. In any service need I want quality and peace of mind over everything else. Chris was the service person I spoke with and he became my contact point and amazing advocate during my vehicle's repair. Chris, walked me through the repairs at every step and communicated almost daily with me on status updates. At that first meeting, we set expectations, communications and sought understanding always. Hold your standards as well, while being respectful and reasonable. Sometimes during the repair process you may be asked to talk to your insurance company to ensure the best parts are used in the repairs as well. I had to do that for one of the parts being replaced. I want to keep this car for a long time, so it was very important to me to get the best repair solution and options. Don't be surprised if this is asked of you. During the delivery process when it is all said and done, Chris and Mike are amazingly patient and professional. I went over my car with a mirror, special LED light and found some areas that needed to be further worked, but BOTH of these men, were understanding and graceful and got them taken care of immediately. My new car looks like the deer hit never happened and the quality of the repair is top notch and the peace of mind so reassuring and I am grateful to the team there. I would recommend them to anyone wanting a quality repair and great peace of mind.
Krista H
★★★★★
a month ago
I could not have asked for better service. Job was completed earlier than anticipated, and Chris kept me updated on the status throughout the process. I think her name was Kristen at the front desk and she was extremely helpful in setting up the appointment and walking through what to expect.
Kaylee Van Horn
★★★★★
2 months ago
I had an excellent experience with Kaitlyn and Anne at Caliber Collision. From start to finish, they made a very stressful situation so much easier. The insurance company of the person who hit me took over two months to get everything together before I was even able to bring my car to Caliber Collision. During that time, Kaitlyn stayed completely on top of everything, handling paperwork, following up consistently, and working hard to get all the information and approvals needed from the insurance company so repairs could move forward as quickly as possible once the car arrived. Her organization, persistence, and attention to detail truly made a difference. Anne was also fantastic throughout the process. She kept me updated every step of the way through text messages, which I really appreciated given my busy career. Having clear and consistent communication made the entire experience smooth and stress-free. Both Kaitlyn and Anne went above and beyond, and I’m incredibly grateful for their professionalism, communication, and dedication. I highly recommend Caliber Collision because of them.
Jamie Dodson
★★★★★
a month ago
Highly recommend!! They made the process for a repair as an insurance claim super simple and easy! I was kept informed the entire duration of the repair. My truck looks better than it did before my repairs were needed! Caliber collision really is a great company to work with!
