Caliber Collision

Jiayi Xue

★★★★★

5 months ago

My repair experience at Caliber Collision has been extremely satisfying. The repair was excellent — everything functions perfectly, and I can’t even tell where the original dent was. The staff are all very friendly! I want to give a special shout-out to my advisor, Fermin Beliz, for being extremely professional and helpful throughout all of our communications. He gave me constant updates on the repair stages and kept me informed about the expected pickup time and any delays. Without his help, I wouldn’t be this satisfied with the service experience. The repair took almost an entire month, which was definitely longer than the two weeks I had anticipated, but the result is very nice, so I would still highly recommend it!

Crystal C

★★★★★

2 years ago

🗣️ THESE ARE YOUR PEOPLE!! Look no further. If I could give them 1000 stars I would! My car was hit by my neighbor while in my parking spot. I decided to look some places up on Google and then drove over to get an estimate. Rich greeted me as If I were family! Super friendly and kind. He stated that usually you need an appointment, but no worries he had time. He gave me the estimate and then I found out the insurance company works directly with them. Win for me. As soon as I got the claim number they reached out and helped me get set up for the repairs. Wendi is amazing also. She is so nice and easy to talk to. She arranged for me to drop off the car and even had enterprise there to pick me up to get my rental. I literally did nothing and had no concerns the entire time. It only took them 4 days to have my car ready and i had updates the entire time via text. Durning that time rich even called me to let me pick out my hubcaps. I was super impressed that he cared about what I wanted. Rich called me when my car was ready, I drove there and left the rental! They handled everything and made the process a breeze! Rich even helped me fix the child lock on my back passage door that hasn’t worked since I bought the car! Talk about above an beyond! They offered me coffee and bagels. Not to mention my car looked better than before if that’s even possible. The paint was thee exact match, you would never know I had any damage on my car. They are really fantastic! I could hang with them all day joking around and talking about our families and my car. Seriously I can’t thank you guys enough! Rich, Wendi and everyone at caliber collision I thank you! 🙌🏼❤️

jones jones

★★★★★

3 years ago

5 stars. This is a great Caliber Collision with even better people. I worked with Wendi and Rich. Wendi is just an awesome person who is always available to help with any questions you might have and get you scheduled. Rich knows his stuff down to little details I wouldn't expect. He's a car guy and its obvious he's been in the business a long time which inspires confidence when you are handing over a car or truck and want it done right. This location delivers on that. I didn't meet the folks working in the back but they definitely know what they are doing as well. Really stoked on how it all went. Everything was right the first time and they were quick to get it done too. Top notch. Highly recommend. Before and after photos included.

Jeff Wasserloos

★★★★★

4 months ago

Frank handled every aspect of the repair professionally and promptly. Car was repaired back to factory finish with no noticeable signs of body work. Looks better than when it went in for the repair. This is the 3rd vehicle I have had work done. Excellent shop. You won't be disappointed.

Russell Parham

★★★★★

a month ago

Stressful situation work was crazy The young lady at the front desk was Extremely competent friendly and she had enterprise rush over to me. Dropped car off got rental in hour and a half

Valerie Flynn

★★★★★

8 months ago

I recently used Caliber Collision for a small repair to replace a clip on my bumper. What stood out for me was their professionalism. As I was waiting for an estimate I observed how the manager interacted with a customer who had an issue when they arrived to pick up their vehicle. He was pleasant, he really listened to their concern and he took immediate action to make it right. At that point I felt I was in an honest, reputable shop that was not out to just make a buck. When I got my estimate, I explained how I was headed out of town and needed the work done before I left and they were able to accommodate my need. Everything went very smoothly and I was overjoyed when I picked up the car and found that they cleaned my car inside and outside. Everyone I talked to was happy and friendly and always very professional. Hopefully I never have to have more body work done on my car, but if I do, I will definitely be returning! Thank you Arthur!!

Blue98cobra Silverio

★★★★★

9 months ago

We have used Caliber Collision in Chandler on Arizona Avenue several times through the years. Wendy in the front desk and Arthur the quote specialist are very easy to work with. They are very responsive and great with follow ups. We had a rear bumper issue after full repair. They took the time to troubleshoot it and ordered several fenders to fix our Honda Odyssey. I also took my Honda Civic for a passenger door repairs and am very satisfied with that work they did as well. They have great customer service and highly recommend them. They worked with my insurance company with ease. Very welcoming employees.

David Lalumendre

★★★★★

8 months ago

Was the fortunate recipient of someone backing into our car and driving off. Progressive gave us a few "in network' options and I saw this Caliber location had some great feedback so we chose it even though there were closer locations. Everything went great and had my car back to me two days early. The repair itself looked great and Frank was great about keeping us informed of the progress. Hopefully I never have to visit them again but if I do end up need auto body repair, I'll definitely be back.

Samantha Haynes

★★★★★

7 months ago

The repair came out amazing. Frank and the team were helpful, professional, and answered all my questions. They handled everything with my insurance, including helping with my rental car, which made the whole process a lot less stressful.

Nicole Patterson

★★★★★

a year ago

I was very impressed with this shop. I went to several locations to collect estimates and was most impressed with Caliber. They seemed very knowledgeable in terms of the repairs I needed as well as what to expect when working with an insurance company to cover the repairs. During the time they had my vehicle they sent regular texts to update me on the progress and called as needed. Wendy at the front desk is amazing. She was so helpful in walking me through every step of the process. Upon getting my truck back, the completed job looked great and the truck came back cleaner than when I dropped it off. Top notch communication & service!

Jerram LaBorde

★★★★★

4 months ago

I recently used caliber collision for repairs after a fender bender. They were prompt and did phenomenal work making my car look even better than before the accident.

Vivian Kiraly

★★★★★

a year ago

My car needed a whole new paint job. Rich was great to explain the estimate, what to expect and then kept me informed during the whole long process. My car was returned to me clean, inside and out ! Would highly recommend Caliber Collision! Thank you Rich, for the great experience.

Haley Egelhof

★★★★★

a year ago

From the moment I brought my vehicle in, the staff was so amazing. Obviously bringing your car in is very sad but everyone here made the process so simple and smooth from start to finish. I am SO happy with the results and Rich is so amazing. My car was ready on time and I really appreciate how simple the process was. I would defiantly recommend this location if I ever needed work done again. Thank you so much Rich & team! :)

Helle Dyar

★★★★★

a year ago

I can't say enough great things about Caliber Collision. Their staff was amazing. Excellent service and excellent care of my vehicle. It was quick, easy and painless. Very convenient for a busy mom. They arranged everything with my insurance and rental car and event detailed my car which was such a nice surprise. They are THE BEST

Lap-Pun Lam

★★★★★

a year ago

I have taken my 2002 SUV to Caliber Collision in 2 separate incidents. I came across Caliber the first time via my insurance company. As the cost was covered by insurance, the cost was not a concern to me. Nevertheless, they did an excellent job within a reasonable time frame. They kept us informed about the status along the process. Recently, my car hit a post in a public area. There was no other party involved and the post had no damage. However, my vehicle front bumper needed to be replaced. Without hesitation, I took the car in for them to look at. I decided to self pay and not involved the insurance. To my pleasant surprise, Caliber was able to do the repair work with a very reasonable cost and the completion time frame. I am very happy with their work. It added a new life to my old SUV. I would highly recommend this place if you have auto body service needs.

T G

★★★★★

a year ago

I had a great experience with Caliber Collision! They were able to get me in quickly and fixed my SUV all up. And you can't even tell it was in an accident. It looks even better than before! They even gave it a good cleaning unside and out which was just icing on the cake. I appreciated that they updated me on every step of the process. They are very competent and the price to fix it was LESS than I thought it would be. A very heartfelt thanks to everyone at Caliber Collision! They will be the only bodyshop I deal with if I'm ever in need again and I will suggest them to everyone I know. Thanks again!

Greg Hoffmann

★★★★★

a year ago

Simply exceptional service from beginning to end. Frank handled my claim/repair quickly and efficiently, updating me throughout the process on the progress being made. My car was restored beautifully, and was returned impeccably clean. Highly recommend this shop!