Caliber Collision

Ryan Smith

★★★★★

a month ago

Got my RAM truck tailgate replaced and it came out perfect. Color match was spot on. Repair was complete in a day. Stephanie was great to deal with what a treat! Definitely recommend for cosmetic repairs.

Amber Flenniy

★★★★★

a month ago

During holidays we got rear ended and our insurance referred us to caliber collision. Stephanie was our advisor and kept us informed through the repairs and did an exceptional job. thank you so much for your kindness and attention to our repairs. would recommend to any friend or family member

betsy morris

★★★★★

2 months ago

Caliber Collision did a great job on my car. It looks brand new! Also, their customer service is superb. Our service advisor, Ynissa Colon, kept us updated throughout the repair. Everyone we dealt with was so efficient and competent.

Michael Nieves

★☆☆☆☆

a month ago

I worked with Stephanie Velez and made an appointment for 3:30pm last week to have some work done on my car. When I came in, she quoted me an amount and as a “courtesy” recommended that I buy parts on Amazon to save money. I asked her to show me exactly what to buy so that it was done correctly and we completed the purchase on my phone together in the lobby. I was told to make another appointment when the parts came in so I did. The next appointment at 8:30am, I bring my car and the parts, and drop them off. An hour later, I get a call from Stephanie telling me that I purchased the wrong parts and I didn’t purchase all of the parts needed. I go to get the car to pick it up having wasted two work days now and $200 spent with zero progress made. Stephanie then has the audacity to deflect and not accept any responsibility for ordering any wrong parts and puts the blame on me and amazon since she did not physically order the parts herself. She tells me that she is busy and will reach out to me in about 30 mins with a quote with the correct parts so I left. Never heard back from her had to call 10 minutes before close to figure out what was going on. Complete waste of time, money, very unprofessional, and really immature. I will never come back here again.

Lisa

★★★★★

4 months ago

Great service. Friendly staff. The communication was consistent and timely. My car was repaired quickly and looks brand new!

Keli Bradley

★★★★★

a month ago

Ynissa & the team at Caliber were professional, kind, knowledgeable & honest! Hopefully no more car accidents in my near future, but if necessary - I’d bring my car back here every time! So grateful for this crew!

Rod Arrington

★★★★★

a month ago

Ynissa was great. I wasn't even the building 1 minute when she greeted me, explained the process. Walked me to my car and showed me what her techs would be doing. She kept me updated and gave me a great walk through after my pick up. Building was clean. Staff was friendly. I would go there again

Daniel Meyer

★★★★★

2 weeks ago

Caliber was the best, highly recommend them. Customer service was phenomenal, and I cannot say enough about my representative Ynissa! Thank you 🙂

Kira Cipkin

★★★★★

a month ago

Thank you SO much. Item of quality to the team, they got my car fixed in a week which was such a relief. My car looks beautiful and clean. This is the only place I will ever go and trust to get my car fixed.

Joseph Baum

★★★★★

4 months ago

Whole experience was outstanding. Our primary service advisor was Ynissa Colon who did an excellent job communicating frequently, keeping us up-to-date, and involving us in every step of the process. Highly recommend.

Shayla Moffitt

★★★★★

a month ago

Stephanie is personable, transparent and kept me informed every step of the way! I appreciate that she made sure to take the time to explain each step and what to expect. Highly recommend seeing her and this shop!

Christina McDermott

★★★★★

6 months ago

Picked up my car yesterday and my day was instantly made. Not only was my car fixed but they returned my car clean. Through all the chaos of life and my car accident that little extra service went a long way. There communication through the whole process was a 10/10 and everyone is very nice/helpful

Lisa Stallman

★★★★★

6 months ago

After an accident, my car was towed here on recommendation of my insurance company. Being out of state, I followed their lead. I was impressed with the friendliness of the staff and the communication with each and every staff. Very professional all along the way. I would highly recommend this shop.

Vansjustkidding 1

★★★★★

2 weeks ago

If you’re given options by your insurance company this is the place to choose. Great work done quickly and they make it super easy to get into a rental if your insurance covers that.

Bradley Woldman

★★★★★

3 months ago

Great experience here, Ynissa kept me informed with everything that was going on with my truck and Caliber did a great job overall. Got my truck back looking good as new with a speedy turnaround time!

Jessica McVay

★★★★★

6 months ago

I had a front-end repair done after a collision. The service was exceptional. There were timely and informative updates, and the repair was turned around quickly. They even vacuumed my car! I highly recommend going to Caliber for collision repairs.

Lily Carse

★★★★★

a month ago

Loved being greeted by Miracle when I came in. Stephanie went above and beyond to make sure I was taken care. Explained things to me I didn’t understand and I’m glad to be back on the road. Thanks guys!