About Business
Caliber Collision is a leading Car Repair specialist serving the Fayetteville, NC, Fayetteville area. They provide a wide variety of solutions, including Auto body shop, Auto bodywork mechanic, Auto dent removal service, and other Car Repair tasks. Boasting a solid 4.6/5 rating from 751 verified reviews, their reputation precedes them. As a locally-owned business in Fayetteville, NC, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Fayetteville, NC.
Google Reviews
Shonuff D
★★★★★
Edited 4 years ago
I was without my car almost a month because they were so backed up as with all the body shops but what I appreciated the most was Hailey keeping in touch and letting us know what was going on. The work done was VERY good. This little fender bender had a lot more damage under the surface. The emission control sensor and 2 others were damaged. Caliber got me all set. I'm very pleased with the work done. Thank you ❤️
rod oazem
★
☆☆☆☆
Edited 2 years ago
Didn't do a good job, fender is not properly aligned, paint job is Maaco quality, replaced the headlight and put a $3 halogen bulb in place of the $55 marimoto bulb I had in there, now one headlight is blue the other is yellow, hood was not sitting flush with the fender, too much to list, some customers are car people, to those customers their cars isn't just transportation, live and learn, next time I'll take it to Maaco, at least the results match what they charge.
tiffany schnabel
★★★★
☆
Edited 4 years ago
Service started out a little rocky with Lack of communication, but they are making a good effort to correct their mistake! I appreciated the phone call and the apology from the Manager Brandy! I understand unexpected things happen but what I look for is the ability to say when you made a mistake, with out excuses and how you treat the customer afterward! Seems they are working hard on providing good customer service!
Scott
★★★★★
2 months ago
Fantastic experience from start to finish! The team was professional, friendly, and right on time with the repairs. Vehicle feels brand new again!
Mark G
★★★★★
4 months ago
Very detailed and professional team that worked on my vehicle. I truly appreciate all of their work and would recommend Caliber Collision to anyone
Beth Bolan
★★★★★
Edited 6 months ago
We had a car accident and our Insurance Co USAA recommended Caliber Collision. We had been given the run around by a local company and with USAA’s help we found Caliber, on Skibo Rd, Fayetteville. They towed it from the other co. And jumped right on it. Even after ordering all the parts needed, there was extensive suspension work needed, they had it finished within a week and a half. They were wonderful to work with. We were nervous wrecks to begin with and they handled everything and gave us back a like new Kia Sorento! Right down to washing and cleaning it! We highly recommend them!
Chris Toher
★★★★★
2 months ago
Thank you Ama and the repair team for helping me have an easy experience. The car looks great!
Jolynn Shirley
★★★★★
Edited 3 weeks ago
I can’t say enough of how amazing they were. They took the time to examine the car after my collision- they broke down every item in detail that needed to be replaced or repaired and then they went to work.They kept us informed every step of the way. The work was awesome! 10 days later my car was ready and looks great ! Thank you!
Dyjai White
★★★★★
a month ago
Lovely shop they are attentive and keep up with you on the progress of the repairs. It was actually super fast turnaround for all that they repaired. Will go back again if need be.
Trina
★★★★★
5 months ago
Diana demonstrated excellent communication skills throughout the entire process. From the beginning, she clearly set expectations and promptly addressed all of my questions, which left me feeling confident in the service provided. My vehicle looks brand new again! I would gladly recommend their team to others for car repair services.
Brittany n Davis
★★★★★
a month ago
Always a pleasure in talent my car/truck to these people and I love that they are on top of all repair and updates will definitely use again.
shereese dudley
★★★★★
10 months ago
I really enjoyed working with them for the repair of my door. Customer service from the staff was amazing. They kept me informed about my vehicle and communicated with me about each step and the process. Thank you so very much for getting my vehicle back right!!!!!!
Patrick “Kenko” Vazquez, Sr
★★★★★
a year ago
We took our 2020 Honda Accord for repairs after an accident and Caliber Collision took it from there. They processed payments thru USAA and brought the car back to life in no time. They kept us informed weekly about the process and we had no worries. Definitely a great shop, reliable and reachable since they have many shops in other States.
Sarah James
★★★★★
2 months ago
I always take my vehicle to Caliber Collison for any repairs involving insurance claim accidents. Not only are there services fast and convenient compared to dealership repair shops, I'd put their work up against any dealership repair shop because they are just that good! I always receive top notch customer service and repair work.
Nena Callaghan
★★★★★
a year ago
I brought my car in for repairs after I needed a bumper replacement. The staff was helpful and kept me up to date on what was needed. They completed the repairs promptly and professionally. I also found the price to be reasonable and the attention to detail above expectations! I will surely recommend Caliber Collision, on Skibo Rd., to my friends. Thank you so much for everything. The people I dealt with are beyond compare. Wishing you happy holidays and a prosperous New Year!
Mary Krepek
★★★★★
a month ago
I brought my car to Caliber Collision on Skibo Rd in Fayetteville NC and have never been so impressed at the quality of the work that was done. After the car was finished I walked around and looked at it and could not even see where the damage was. The employees there were so kind and kept me informed every step along the way. Bottom lines is that I have never been so impressed with the work that was done on my car as well as how it was returned to me in immaculate condition and cleanliness inside and out. Need bodywork done to your ca bring it to Caliber Collision on Skibo Rd in Fayetteville NC.
Alexander Reshetov
★★★★★
3 months ago
Caliber Collision did a great job with my truck. The team was very quick, professional, and delivered the superior results I’ve come to expect from them. The repair work itself was excellent. My only small critique is that the interior detail at the end could have been a bit better. Other than that, the overall experience was smooth and reliable. Definitely recommend.
Dana Cooper
★★★★★
a month ago
Brandi Young and the entire staff at Caliber on Skibo Road are amazing! From the moment I walked in with concerns about damage to my car, I truly felt heard. The team was knowledgeable, kind, and extremely professional throughout the entire process. Auto repairs can sometimes feel intimidating, but they made everything so comfortable and stress-free. Their prices are fair, and the quality of work is outstanding. Thank you all for your excellent service!
Celeste Smith
★★★★
☆
3 months ago
Unfortunately my poor car was totaled, so I didn't get a chance to experience how good the guys are at fixing cars, but their customer service was awsome and I appreciated that alot, so thank you Caliber Collision, Happy Holidays!!
Shanelle Claytor
★★★★★
a month ago
Not gonna lie from that accident to final repairs it looks like that side of my car is new! Staff was extremely caring and understanding and knowledgeable about the process of my repair and getting me back into my vehicle in a timely manner. Highly recommend for insurance repair repairs or personal repair repairs.
