Caliber Collision

Donald Lange

★★★★★

Edited 6 months ago

The staff was friendly and very helpful. Made sure I understood everything they were doing. Not the first time I have used this group, came back for a reason!

Christina Ball

★★★★★

8 months ago

This is the best place I could have taken my car to be fixed after being hit! David Tosh and his team did a stellar job! David is kind, professional, highly communicative, and skilled! My car is like new!

Lily Loera

★★★★★

2 months ago

They were efficient, straight forward, and easy to work with. My car came out perfect.

Kia Vang

★★★★★

3 months ago

Michael was amazing! Smooth process with everything , he was able to inform me with every step of the way.. recommend him!

Lizette Marquez

★★★★★

10 months ago

I recently had some unexpected damage to my bumper—possibly a hit-and-run in a parking lot—and needed it replaced and repainted. I went through my insurance’s preferred shop, Caliber Collision, and from start to finish, their customer service was outstanding. From the moment I walked in, Emmanuel, the service advisor, was kind, attentive, and informative. He clearly communicated the timeline and process, which made me feel at ease. When it came time to pick up my car, however, the paint on the new bumper was noticeably off—it was a completely different shade of white and didn’t match the rest of the car at all. To their credit, Emmanuel and the general manager, David, immediately acknowledged the issue. They explained the mismatch likely happened because my vehicle had been previously repainted, which made color matching more complex. Despite my insurance declining to cover the repaint, Caliber stepped up and told me they would make it right—at no additional cost to me. Emmanuel kept me informed the entire time, and we scheduled a time to bring the vehicle back in. They took special care with the new paint, using a blend technique to get the best match possible given the different tones on the car. The work took about three days, exactly as promised. When I picked up the vehicle, I was honestly blown away—the paint job looked fantastic. The match was pretty perfect, and it’s clear that their painter, Freddie, is truly talented. Huge thanks also to David for his professionalism and commitment to quality, and to Emmanuel for keeping me in the loop and advocating for the best outcome. It’s rare these days to see a business take responsibility and go the extra mile to ensure the customer is satisfied, especially when insurance won’t cover something. Caliber Collision did just that. I’m very pleased with the results, and I would 100% recommend them to anyone who needs quality auto body repair with excellent customer service.

Angel S

★★★★★

a year ago

I was rear ended on a Wednesday. Dropped off my car on Monday. And it was back in perfect condition by Friday. Amazing service and quality.

Claudia Guillen

★★★★★

4 months ago

Great work on my honda, Michael provided an exceptional costumer service. Smooth process and my car was returned in a t8mely manner.

darlyn yang

★★★★★

3 months ago

Great service here. Micheal was great at communicating with me, making sure to update me on my car service. Totally would recommend this place to friends and families or even yelp!

Belen

★★★★★

3 months ago

Came to get multiple services done, everyone is so kind and the prices are so amazing. David is so kind and friendly. Not to mention the fast service! Will continue coming here and recommending it for all.

melissa harris

★★★★★

5 months ago

⭐️⭐️⭐️⭐️⭐️ I wish I could give David and his team five million stars!! “Above & Beyond Service” doesn’t even scratch the surface! I rarely take the time to write reviews, but my experience with David Tosh and his team at Caliber Collision truly deserves recognition. From the moment I brought my car in, he treated me with respect, honesty, and genuine care. Within minutes of meeting David, I knew I was in great hands. What stood out most was how far beyond his role he went to make sure everything was handled perfectly. When my car faced unexpected issues, David didn’t just manage the repair, he owned it. He personally coordinated with technicians, sourced hard to find parts, and kept me informed every step of the way. He explained everything in detail so I never felt confused or overlooked. As a woman who doesn’t always know the correct technical language for cars, I’ve had experiences in the past where I wasn’t treated seriously. But David never once made me feel that way. He was patient, kind, and explained everything clearly and respectfully. He stayed in touch throughout the process and made sure the work was done with precision and pride. When a part was delayed, instead of simply pushing it to the next day, David made phone calls himself and found a solution to keep things on track. That kind of dedication is rare. He genuinely cared that my car was safe, reliable, and restored the right way, not just quickly. David’s professionalism, leadership, and empathy turned what could have been a stressful situation into one of trust and relief. He went out of his way to ensure everything exceeded expectations. From start to finish, he treated me not just as a customer, but as a person he truly wanted to help, and that meant the world to me. And honestly, I could go on and on about David and everything he did for my car, but it’s more than that, it’s everything he did for my family. He went above and beyond to ensure the safety of my kids and myself, taking extra steps most people wouldn’t even think of. This incredible man didn’t just repair my car, he restored peace of mind. Thank you, David, for your kindness, integrity, and dedication. You are a true example of what exceptional service looks like. — Melissa

CB Interior Design (La Verda Luxury)

★★★★★

3 years ago

My insurance brought me here when I got into an accident and I was looking for a quality business for repair. Guess what? They did a fantastic job! Ralph was my advisor and he is the person to talk to. Even though my car was a late due to parts. I wasn’t in a hurry and I was patient with them. I told Ralph and his team. “Take your time, no rush”…I’m glad my insurance brought me here, worth it! Also, here are my before and after results.

Bryce Brauer

★★★★☆

Edited 2 years ago

Waited on hold for almost 30 min to schedule our vehicle inspection. The rest of the service was great. Currently waiting to get our car back after the hatch and rear bumper get replaced. After photos will be added later. After review. They did an amazing job whole new tail gate and repair on the bumper. Could never tell that damages had occurred.

Jerry Yang

★★★★★

a month ago

Had my car repaired at this shop. Wonderful to work with. Everyone was great and repair was done in a fairly quick time. Car was even cleaned on the inside as well. Thanks!

sharifa sejdic

★★★★★

4 months ago

Customer service is great at Caliber and that is very important to me. My car was fixed before the time promised. Michael was very informative from the beginning to the end. I very satisfied with the service I received

Michelle McGee

★★★★★

6 months ago

#1, stellar in every way! David, Lionel, and staff at Caliber Collision, Iron Rock Way in Elk Grove are simply the best. Throughout the entire process, they kept us informed so we could make confident decisions, and despite having wrenches thrown at them by our insurance, they came through for us at every turn, in our time frame, with results that far exceeded our expectations. We are so grateful to them for going "above & beyond"… Thanks to their commitment to excellent service and quality work, we feel like we have a brand new car! Highly recommend!

Bruddah Sam

★★★★★

a month ago

Customer service was a complete 10! From the moment I got there, they made me feel welcomed, they made me feel secure knowing they were going to take care of everything. From start to finish, the calls and the text messages 💯💯💯💯

Sanction 7

★★★★★

2 months ago

Michael and the Caliber Collision team at the Iron Rock way location really did a great job of fixing the impact damage on my ‘05 Ford Mustang GT. Very professional and welcoming. They repaired the driver side door and fender like new, kept me informed on progress and completion times.