About Business
For professional Car Repair care in Chesapeake, VA, Chesapeake, look no further than Car Struction, Inc.. Their team excels at delivering top-tier results for Auto body shop, Auto glass shop and related Car Repair needs. Their customer-centric approach has earned them a 4.3/5 rating based on 156 pieces of feedback. They have become an integral part of the Chesapeake, VA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Chesapeake, Car Struction, Inc. is ready to assist with your next project or repair.
Google Reviews
Kisha

★★★★★
2 years ago
Life definitely happens! We were in town for a family emergency and ended up being hit at full highway speed. If it weren't for the guard rail, we (including an infant) may have lost our lives. Not from VA +. not knowing the area CarStruction was recommended. We had to be towed while the others drove off. From the first moment of walking in, Maria at the desk was so lovely and even tempered recognizing something had "definitely happened". It had only been an hour or so and all the insurance stuff had not been done. I left our SUV with them + promised to call back. DAYS..and I mean DAYS later, the insurance finally responded. Patty from day 1.."don't you worry, we will take care of you". "Your car did what it was supposed to do by keeping you alive and we can handle the rest." I've read some of the nasty comments and experiences people have had, but that was no where near what we experienced as a family. We received constant reassurance that it would be okay and not to worry. Keep our composure for our kiddos and they can truly handle all things. Communication was top notch, follow-up, questions, promises..all authentic, all transparent. I never want to be out of state for a family emergency and have my SUV totaled. I don't wish that on anyone. What I do hope for people is to make their way to CarStruction. Big or small, accidents are traumatic; I am forever grateful for the superior customer support, we received. I say support, because they fostered that experience for us every single day! Grateful...truly grateful for their grace and compassion.
Chris Huggins

★★★★★
2 years ago
Carstruction staff was so helpful during our time of need. We were backed into and our car was not really drivable. They made the whole process very easy with drop-off, car rental and pickup. Zach was great with letting us know about the estimate and repair - and the repair is perfection. Our car is back to it's beautiful, drivable self. Thanks so much Carstruction!
Porkchops

★
☆☆☆☆
a year ago
We used to come here all the time to get repairs. They used to be down to earth but anytime I’ve gone in they have new faces and nobody knows who in charge. Definitely time to find a new place after all these years.
yonne coronado

★★★★★
2 years ago
The BEST TEAM to take care of your automotive work!!!! I personally never received customer service and experienced professionalism like this from an automotive shop. I was called and informed of time lines and work progress through the entire job and they met their deadline ahead of schedule and very easy to work with. I cannot thank them enough!!!
Stephanie Smith

★★★★★
a year ago
Vince and his team are trustworthy and work quick to get your car back to you. He has helped now with both my mom's car and my car and we highly recommend him.
Regina Guerra

★★★★★
2 years ago
Took my Chevy Silverado in. It had a very bad dent with scratch. They accepted my insurance as payment. The job was completed quickly. I can't even tell that it ever was hit. Such a beautiful job. They worked with Enterprise, my rental came to their location. Their wait area is nice, clean and comfortable and has coffee and tea, with lots of magazines and children books.
Erin Moylan

★★★★★
2 years ago
Customer service was great! Matt was professional and thorough with his explanation of the service to be done. GEICO made the process easy. I have rental insurance so there was zero inconvenience. The car was ready on time, as promised and looks great. Absolutely would recommend getting your repairs done here.
Jermaine Waters

★★★★★
2 months ago
Great job, fast turnaround. Keep up the great work!
MoMo KnowsBest

★★★★★
8 months ago
What a beautiful job. Can't tell that I was ever in an accident at all. Great experience across the board. They're fast and efficient. Will refer most definitely!!!
Ryan Sawyer

★★★★★
8 years ago
I took my car in to have a large amount of hail damage repaired and couldn't be happier with the results. Vince took care of everything and had my car fixed and back to me faster than the original estimated time looking brand new. All of my future bodywork will be done here.
Jeff Laurent

★★★★★
6 months ago
Amazing body shop. Excellent communication. Finished the job exactly when they said they would. Communicated the entire time and the work was flawless. Would not use anyone else going forward.
Kristy Faller

★★★★★
a year ago
Alfred is a great painter and has done an awesome job at every crazy hard job I've thrown his way. The office staff are kind and welcoming. Vince, the owner, is a truly nice guy who is down to earth that has talked to me on several occasions. The shop truly cares about their customers and I thank them greatly for that. Wish they weren't so far away from my house though.
Dai G

★★★★★
6 months ago
This place is awesome. It sucks to have a vehicle need body work but this crew at Carstruction are the ones to get it fixed. Elliott is upfront, honest and a man of great integrity (no bs from him).
Daniel Shay

★★★★★
Edited 5 years ago
Brought my truck here after getting hit by a deer. It was seamless with Geico and I didn't have to wait long for my rental to show up. Will post before and after photos once the job is complete. Edit: here's the before and after photos, they did a great job, the truck looks brand new
Hunter Adams

★
☆☆☆☆
7 months ago
I had 2 work vehicles repaired at CarStruction. We had issues with both (they cut the dash on one and denied responsibility / the other had a minor windshield wiper adjustment that they took care of). Not only did it take 6 months for them to repair the vehicles, but our estimator was rude and an ineffective communicator. I would highly recommend taking your vehicles elsewhere.
David Jaime

★★★★★
a year ago
Car Struction! The Best Body Shop you can take your vehicle! Sadly I've been there multiple times due to my car accidents but thankfully Car Struction has been there to save my life...Took my Honda Civic 2018 to get some damages fixed! it was ready in about a week ! Maria and Chelsey that work at the front desk are TOP NOTCH ! Very good customer services..
chad clark

★★★★★
3 years ago
Excellent service. Geico made it super easy. Dropped the car off, rental was there, Matt was very helpful and the paint work was great. Someone backed into my car, scuffed my paint and drove off smh. Didn't leave a note but this place got me right. Thanks again
Tonya Norris

★
☆☆☆☆
a month ago
I took my car here two weeks ago to get some work done on my car on the drive side fender fix. Went to pick up my car now power steering hard to turn my steering wheel vibration now. I wont having no issues with none of this until i took it up there. Never again
Holly Wood

★★★★★
4 months ago
The team at CarStruction has been great. They’re all very nice and professional. I have not had any work done here, just an estimate, so I can’t comment on that, but I just wanted to say that I appreciate it. Thank you.
Richie M

★★★★★
a month ago
Got a little bump on my bumper and had to have it fixed. Ty at Car struction set me up and in a couple days it was better than new, cause it has a lifetime warranty now. If you need some paint or a dent fixed, they got you covered. Haven't had a bad repair in the past 30 years. You won't be disappointed.