About Business
Conveniently located in Hagerstown, MD, CARSTAR R&M Collision and Glass has established a strong presence in the Car Repair market. They have specialized expertise in Auto body shop, making them a top-choice Car Repair specialist in Hagerstown. Backed by 124 satisfied customers, they currently hold a prestigious 4.9/5 star status on our platform. They take pride in serving the diverse needs of Hagerstown, MD residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, CARSTAR R&M Collision and Glass is the go-to destination for quality and service in Hagerstown, MD.
Google Reviews
Brandy Lokach
★★★★★
a month ago
Amazing service, quick but thorough. 3 kids tend to trash a car when they spend the majority of the week in it so being that it was there because we hit a deer and needed front end damage taken care of I didn’t expect anymore than that. Was pleasantly surprised to find not only is the work perfect and she looks brand new the inside was detailed as well which was an AMAZING surprise to find! I will always come back for any future needs and refer all my friends and family to R&M!
Summer S
★
☆☆☆☆
6 months ago
My car was hit while parked and had a few scratches and dents on the passenger rear door. The insurance recommended this place due to reviews.. first of all, they were always respectful and nice when I talked to them. It took 11 days to get my car back and they never called with updates, I called them multiple times asking how it was going due to having a rental. When I did get my car back, once we got to the place to return the rental, I noticed that one of the dents are still there. Which they said they got a new door for it but it’s dented and has scratches on it. Also, I noticed the back of my car has scratches all over it now! Which I know it was not like that when I dropped it off. I’m so upset because it looks like I’m going to end up with my paint chipped everywhere on the back. Although they were nice, I will not be returning anytime in the future.
Mitch Jackets
★
☆☆☆☆
8 months ago
Color match looks like a blind dude did it. Oops the glue didn’t quite set up on that fender trim. Oh and they left bare metal where the passenger door was binding on the fender. Hopefully I hit another deer so it can get fixed right :)
Marcus Yates
★★★★★
2 years ago
My sincerest appreciation for the exceptional repair work done on my hail-damaged vehicle at your esteemed repair shop. The repairs were carried out flawlessly, and it is truly remarkable how seamlessly the vehicle has been restored to its original condition. The paintwork is immaculate, and the attention to even the smallest details was evident. The entire experience, from start to finish, was exceptionally positive, and I have no hesitation in recommending your shop to family and friends.
Markéta Beladová
★★★★★
a year ago
I can't say enough great things about CARSTAR R&M Collision and Glass! From start to finish, they were incredibly helpful. My car had some significant damage, but when I got it back, it looked brand new. What impressed me the most was their ability to meet my tight deadline. I needed my car fixed in just one week, and they made it happen. The quality of their work speaks for itself. On top of that, the people there are super kind and professional. Every staff member I interacted with was friendly, approachable, and genuinely cared about making sure I was happy with the service. I can only recommend this place. They go above and beyond, and I’m so glad I chose them!
Wendy Smith
★★★★★
3 months ago
I definitely recommend this company to anyone who needs body work done. They went above and beyond what was expected and the all around experience was pleasant. These people definitely know what they are doing and it shows. As busy as they are they had my Durango done in no time and surprisingly it was finished a day before they even calculated it would be. Will I be back??? Well, I hope not but best believe if im ever in a situation like this last on their door step is the fist one im showing up at. You cant go wrong with them!!! The quality is 10 star by far!!!
James Butt
★★★★★
2 years ago
The body shop did an amazing job on our truck. We were treated like friends not clients. The truck was repaired ahead of schedule. We won’t take our vehicles anywhere else to have bodywork done. Highly recommend CARSTAR R&M Collision and Glass.
Paul Showe
★★★★★
3 months ago
Very easy to deal with and talk to. Had the estimate done an a Monday, parts was there on Wednesday, dropped my truck off Thursday. They told me they would have it for a week and a half. Turns out they only needed it for a week. The work was Very well done and professional. Highly recommend them.
Wendy Shifflett
★★★★★
4 months ago
We had an accident right before a scheduled move to Florida, we spoke with the guys at the shop and explained the predicament. They understood and had the car done within a week and the job was completed PERFECTLY! Grateful for the quality and excellent customer service! Thanks again.
Jon Smith
★★★★★
a month ago
Can't tell you how pleased I am. I have an older car. These guys worked to keep the cost down so my car wasn't totaled and it looks amazing. So happy with their service.
Chris Funk
★★★★★
3 years ago
I side swiped a rock bridge sustaining damage the entire length of the passenger side of my car. James was very easy and professional to work with. He explained all the work that would be done. The estimate was VERY reasonable and the work was EXCELLENT. I highly recommend their service.
Cricket L.
★★★★★
10 months ago
I recently had my Chrysler van repaired at CARSTAR R&M Collision and Glass. Everyone I dealt with was extremely nice and courteous . The repair was done quickly and looks very nice. I would definitely use their business again if needed and recommend them to my friends.
Robin Call
★★★★★
a year ago
The staff was very polite. Did a wonderful job on repairing and painting my car. Does excellent detailing and cleaning of the car before handing it back. They even organized the stuff in the boot Very trustworthy and honest. Yes, it took me 6 weeks to get my car back but you can't rush perfection
Jennifer Cozzoli
★★★★★
5 months ago
The BEST place to go. Professional and fast service. I got my car back quickly. 100% recommend
Matthew Gillie
★★★★★
4 years ago
I had them remove and reinstall the side door panels of my Ford Transit Connect. They had gotten loose and water was leaking into my van. They got it done incredibly fast and I couldn't complain about the price either.
Tariq Seifullah
★★★★★
Edited 2 years ago
CarStar R&M Collision and Repair stated "we pride ourselves on our impeccable service," and they weren't lying! I hit a deer 🦌 off I-70 in Hagerstown, Maryland and had State Farm Insurance take it to CarStar. I live in Washington, DC, a good 1 hour 30 minutes away. Drew from Carstar met me after hours to make sure that I could pick up my car. This is the type of service I received. No matter CarStar already had ALL "5-star 🌟 ⭐️💫🌠" reviews!
Meredith pitts
★★★★★
11 months ago
SUCH a great group of guys. They have helped me out so many times and have hands down the best prices in the area. I've "unfortunately" had to see them too many times since I moved here in December and they've always fit me. They even remember things about my cats! If u have to have work done to your car, go here. Carstar will be my shop for as long as I live here
Philip Boch
★★★★★
Edited 6 months ago
Best bodyshop in the Hagerstown area. Would not trust anyone else with my 1/250 BMW M4 Heritage Edition. AMAZING work and great service.
Holly Price
★★★★★
3 weeks ago
Fast service. Very helpful when it came to explaining what they did to my car.
ARISANE WHITE LOTUS FLOWER (WHITE LOTUS FLOWER)
★★★★★
a year ago
Very professional, expedited, speedy work. Our car looks like new with original replacement parts. Great customer service that takes the extra mile to customer satisfaction. Also I was able to drop of our rental car there and the owner called and had the rental company to come and pick up the rental. Which in my case was a great need. This place was highly recommend by my insurance company and they made a great choice. We highly recommend this company for your car needs. Thank you so much.
