About Business
For professional Car Repair care in Hagerstown, MD, Hagerstown, look no further than Complete Car Care. Their team excels at delivering top-tier results for Auto repair shop, Diesel engine repair service and related Car Repair needs. Their customer-centric approach has earned them a 4.9/5 rating based on 41 pieces of feedback. They have become an integral part of the Hagerstown, MD community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Hagerstown, Complete Car Care is ready to assist with your next project or repair.
Google Reviews
Ross Farewell
★★★★★
a year ago
Complete Car Care is the best experience I've ever had with an auto repair shop. After towing my SUV there that morning thinking it would be days waiting for it to be fixed, I was back on the road in a few hours. Their mechanic Eric was great. He was straight forward and had very detailed information about what happened with my Dodge Journey. He even balanced the air in my tires and topped off my oil just to make sure me and my family made it safely to Georgia. Highly recommend 👌
Matthew Rohan
★★★★★
a year ago
Eric is someone you look for in this business. He is someone you can trust. Good news or bad news he is honest, he will always go the extra mile, and the work he does is quality. I once had an issue with an older car I bought that 3 other shops couldn’t figure out. They all charged me too much money for surface level fixes that didn’t eliminate the problem. Eric spent a lot of time on my car (honestly way longer than what he charged me for) performing all kinds of tests trying to figure out the problem. Because he said he would run a diagnostic and find out why my car was acting up, he did. He is a man of his word. There is a difference between a mechanic that identifies possible causes of a problem and tests them to identify the root of the issue, and a mechanic that just tells you whatever the OBD scan tool says. At this shop they are the former. Nothing but good things to say about them. My car was 13 years old when I brought it to them, it’s now 18 years old. Haven’t had an issue with it since. He doesn’t take long with repairs either. Because he is thorough, though, charges a fair price, and people like him, don’t expect them to be able to turn you around in the same day. Keep that in mind when it comes to scheduling.
Vivian Washington
★★★★★
a year ago
My car needed a water pump. I looked on line and found Complete Car Care. Lisa the respectionist very pleasant. The owner what can I say very honest. I would recommend 👌 him. He will definitely be the person that I will trust with my vehicle again and my family vehicle. He even fix my senor for my tire just because. I left and he notices a spot of coolant on the ground he asked me to come back just to make sure everything was fine 🙂. Eric you rock there are still good honest people and you are one of them. Thank for be you.
Jackie Ramey
★★★★★
8 months ago
Eric was so helpful and knowledgeable with my car! Everyone at Complete Car Care was great. I recommend CCC to anyone needing a trustworthy mechanic.
Jennifer Barrett
★★★★★
a year ago
It’s nice to be able to trust someone to take care of your vehicle. Eric is honest and explains in detail about what needs to done. Plus he knew I was getting ready to travel so he fix me into his schedule at the last minute.
Jojo Spear
★★★★★
Edited 3 years ago
Eric is a great guy. Was able to squeeze me in with his busy schedule and fixed the issue right away. Highly recommend. Update: He did it again. My car wouldn't start after all the repair shops were closed so I had to have it towed to his shop. He was super swamped and I felt so bad giving him another car but he was so nice and looked at it right away to determine what the problem was. Luckily it was just the battery, so he switched it out no problem. Definitely the nicest mechanic I've come across.
linda howells
★★★★★
4 months ago
Thank you so much for helping with my tire issue so I could get to my destination safely. such a kind man
Stephen Wood
★★★★★
3 years ago
Great locally owned and operated auto repair shop. Mechanic offers full service repairs at fair and reasonable prices. I've had things as simple as basic oil changes to extensive engine work completed here without issue. I have full confidence that just about anything I bring over for a look will get an honest look and diagnosis. Good communication and overall service. High recommendations.
Stephanie Hodge
★★★★★
8 years ago
I can’t say enough great things about Complete Car Care! Eric and his staff went WAY above and beyond restoring my husbands 1972 Ford F-250. It’s drives beautifully and looks amazing! We are from Kansas so he even thought to put cup holders in for convienience for our drive back home. His honesty, attention to detail, and customer service is beyond any that I’ve ever come across in my life. We are grateful that we crossed paths and would highly recommend this business to everyone!
Emily Swift
★★★★★
8 years ago
We were very impressed by Complete Car Care. We took it in badly broken down, not even knowing if it was worth fixing and no idea what was wrong with it. They did a thorough diagnosis, explained everything that needed to be repaired, and a reasonably-priced estimate. They fixed our door which wouldn't open for half the price we were quoted by another shop. The second time we went here, they fixed a broken bolt in just a few minutes while we waited. Great service, highly recommend. This is definitely our new regular car shop.
Gary Clark
★★★★★
8 years ago
I can begin to say enough about the service at Complete Car Care. Eric is a fantastic owner and Mike is one of the best car tech's I have every met. I just had an incident in which I dropped my cell phone and it went under the console. I could not reach it so I call Complete Car Care. Eric said to bring the car up and he was sure they could retrieve it. Mike worked on it and with a little help from Eric, successfully retrieved my phone from under the console. I highly recommend Complete Car Care for any of your vehicle service needs. Eric and his staff are excellent to work with and do top notch work. gc
Jennifer Maghan
★★★★★
8 years ago
I absolutely love this garage! Master mechanic and owner, Eric is personable, does great work and really cares about his customers as well as the safety of the vehicles C.C.C. services. All of their work is guaranteed! Thanks for the great service-my 222,000 mike car is running like new again!
Elyssa McFadden
★★★★★
5 years ago
It's always hard for me to find a day I can drop my car off for any maintenance, but when that day came around I called Eric at Complete Car Care. Even though he's got a lot of work lined up, he graciously squeezed me in last minute for the oil change I've been overdue on. So very appreciative of the quick and excellent service!
Jessica
★★★★★
5 years ago
Had what I thought might have been a problem with my transmission, and they kindly offered to drive my car around to listen the same day I heard noises. Put my mind at ease with certainty it was not a transmission issue. Had my car repaired just a couple of days later even though they were quite busy, and Eric was very kind going above and beyond. I will be bringing my car back here should it have any issues in the future.
Be Better
★★★★★
4 months ago
Very helpful, kind and knowledgeable staff! Would highly recommend! 👍 👍
joshua walters
★★★★★
5 years ago
Took my Jeep in for what I thought was a transmission issue. Turned out to be something much more simple once their transmission guy drove it. He explained everything to me and what he believed the issue was. They didn’t charge me anything for their time. 10/10 will definitely use CCC again!
Dani B
★★★★★
a year ago
Great mechanic and does a very good job at explaining any issues I have with my car!
Rachel Nichols
★★★★★
8 years ago
Eric could not be nicer or more helpful. My car was repaired correctly and ready exactly when he said it would be. I just recently moved to this area, so I think I found my new mechanic!
Michael Wiles
★★★★★
8 years ago
Had a great experience with these guys.. My car was finished in a quick time and the work was perfect.. The cost was much lower than anyone I tried prior and would recommend them to anyone that needs any... ANY type of auto repair..
Joe Mallick
★★★★★
3 years ago
The only mechanic I've been to that doesn't feel like they are trying to upcharge me. Quick efficient work, great personality, and family owned. I'd give them 6/5 if I could.
