Champion Auto Repair

J Caldwell

★★★★★

6 years ago

Outstanding service! I'm new to the area and took my 2010 Chevy Cobalt in for an issue. They immediately got it diagnosed and fixed. They even brought me into the shop to show me the computer diagnostics before and after they replaced the throttle body assembly. The car is running great again. These guys have earned my trust and business. I will be recommending them to friends and coworkers as well. Thanks Champion!

Truman Groves

★★★★★

3 years ago

Best car repair experience I've ever had. Surprisiginly fast, got my car diagnosed, totally repaired, and ready to go in less than five hours! Extremely friendly and knowledgeable, honest, upfront, and, again, so. Fast. They seemed so busy, there was barely any room left to park. Figured it would take at least a day, maybe multiple days, but they still managed to do it all before I was even done running errands for the day. Couldn't ask for anything more in a car repair shop. Highly, highly, recommend. I'll never go anywhere else for car repairs.

Michael W

★★★★★

a year ago

AAA towed my car to Champion Auto Repair and the guy who was working on Saturday 4/20/24 was super nice and knowledgeable and was able to diagnose the problem with my car and give me great information... I would recommend every in lacey, and surrounding areas to support this auto shop because they are real Champions. Thank you again Champion Auto Shop for your great service and advice 👍

Shawn jones

★★★★★

a year ago

Mr. Dennis was so AWESOME! He was HONEST and DIDN'T CHARGE me for a service I didn't need. His prices are very REASONABLE. He supports the military and really IS NOT out to take advantage of people! I will DEFINITELY be returning and HIGHLY RECOMMEND him to everyone! 👏🏾👏🏾👍🏽

Amish Amish

★★★★★

7 months ago

Wouldn't want to go anywhere else. The mechanic actually took me out and showed me under my vehicle and explained everything in detail. 5 stars deserved.

Charly Lewis

★★★★★

3 years ago

Champion automotive went above and beyond to help me with my car . I had barley any brakes and they were able to diagnose and fix the brakes within 48 hours . They were also able to let me know a front strut that I had just had replaced at a different mechanic shop was a defective part and needed to be replaced . So since my strut was still under warranty I made sure to make a appointment at the previous mechanic shop that did my struts so they could replace the defect part only because it was under warranty otherwise if I would of had to pay to replace the defective strut I would of definitely had champion automotive do it . They also let me know my rear bushings needed to be replaced and my catalytic converters hear shield was pretty tore up and worn out so I had them fix the rear bushings and once the heat shield part gets here as it can only be bought from a dealership I will have them install the heat shield as well . They even went out of their way to show me the old bushings they replaced so I understand why they needed to be replaced and took a video of the heat shield so I could see why they suggested it be replaced and I didn’t even ask them to do that but I really appreciated them helping me understand their recommendations . I will definitely never take my vehicles to any other mechanic shop for future repairs. I’m even taking another one of our cars down there tomorrow for them to diagnose a powder steering issue . Champion automotive is definitely who i will be recommending to anyone needing their vehicle looked at or fixed . I really can’t thank them enough for the great job they did .

Ginger Hake

★★★★★

6 months ago

Awesome service. Finally an automotive rrpair shop i trust to fix what they say us wrong and not quote me on repairs that are not necessary.

Victoria Cooper

★★★★★

4 years ago

Best mechanics I've ever taken my truck to! My old mechanic clearly was just trying to get more money out of me and was misogynistic. The guys at Champion Auto Repair actually physically showed me how messed up my brakes were and are great at explaining things. They never got irritated with our questions and were honest. The prices are definitely reasonable and affordable. Again, definitely the best mechanics I've ever taken my truck to!

KornbeefKillah

★★★★★

4 years ago

QUALITY / AFFORDABLE service from a excellent small local business! As a average mid class working citizen, I am extremely satisfied with the work they have done for my 2016 Jeep Patriot. I came in with many issues to include wheel bearing, tune up, and several electric issues with my vehicle. Although they had minimal staff, they were very helpful and thorough with what I needed to get fixed. It’s nice to have a automotive business for once not try to sell you services you do not need. Champion mechanics were straight to the point and offered what was only needed. Also, the result of my car is a prime example why I’ve been a regular customer for almost a year. I highly recommend Champion Auto. Again, there is minimal staff working on vehicles that come through, and the owner is the prime worker. However, he is very helpful, knowledgeable on what he does, recommends reliable places if they are not able to provide the service and professional with first time customers. And it makes it quite hassle free and efficient to talk to the main person that works on every car. I’ve never had issues with my oil change and it’s at a decent price! Always a great feeling to get quality and excellent service while I can support our small local businesses.

Tyler Muise

★★★★★

a year ago

I bought a car from a used car dealership and took it to Champion Automotive to get it inspected a few weeks ago. Lo and behold I was sold a LEMON. They told me my new car was totally rusted out. Rather than trying to nickel and dime me into getting endless repairs at their shop, they advised I get another car because it would be more worth my money and time than trying to repair that hunk of junk (and they were right!). I came back later and asked them to highlight safety issues on the car for me, asked about how much it would be to repair all of the damage, etc. so that I could file a complaint with the court to get my money back. They were more than happy to help!

Caramie

★★★★★

2 years ago

Dennis and Randy are wonderful. Super nice guys to work with. I've really only had regular maintenance done to my vehicles. Always fairly priced and fast. They answer my questions when I have them. I've been in several times where walk I. Customers come ask questions about vehicles they are trying to fix themselves and they answer questions for people that are trying to do repairs on their own. I would definitely recommend this business for honesty and integrity.

Rob Costa

★★★★★

11 months ago

I had a brake caliper lock up, causing my brakes to drag so hard I couldn't drive my truck. I was passing through on a trip up I-5. This shop got me in immediately when I called, found the parts and had me back on the road in just a couple of hours. They were very knowledgable about this exact issue and even pointed out an alignment issue I need to have fixed. Thank you for your help, guys!

Justin Cook

★★★★★

10 months ago

Dennis helped us out over the weekend when my car’s transmission was behaving oddly on I-5 while driving through Olympia. Not having any tips on where to go for a mechanic in the area, we found Champion nearby. Dennis squeezed us in and took a close look, ran some diagnostics, and drove the car; he very thoughtfully suggested that the range of options for repair (and even more rigorous diagnostics) were not necessarily the best course of action given the vehicle’s mileage. He could’ve easily done a deeper dive without inquiring with us first, and could’ve charged us a decent amount for a lost cause. Instead, he made a very sensible and timely assessment—and charged us nothing! He was also an excellent communicator and promptly replied to our inquiries. Dennis, you are a diamond in the rough! Thank you!!!

El Cosmico

★★★★★

Edited 2 years ago

Edit: Once again the duo fit me in almost immediately on a day that worked for me. They had my car in and out for some brake work. It's worth mentioning they charged me well under what the dealership estimated $$$$ It's a whose, whose in the pic! Dennis and Randy are top-notch. They also get your car back to you on the same day as well.

Shawna Hamilton

★★★★☆

9 months ago

My daughters car fully dropped its exhaust as she was driving to work. By the time she made it to her work, the exhaust attached by a hope and a prayer and the coolant was gushing all over the parking lot due to a huge hole in a hose. After calling for a tow and checking for local shops with good reviews this is where my daughter and son in law decided to try. Not only did the shop contact then first thing the next business day but they were VERY up front and honest about the cost and time to fix the car vs. It's actual value. He then let her know that there was a shop that did muffler systems at an affordable rate as well as fixed/rigged the muffler well enough to get to that shop so she did not need to call for another tow. ( his fix/rigged job held so well it got her through to Tuesday driving to Lacey from Tacoma 3 days, when the muffler shop was able to fit her in) he also fixed her hose. This shop was up front about actual costs and offered other shops that were affordable the communication was great and it was a no bull experience.

Temo Madrigal

★★★★★

6 months ago

Took my daughter’s 2007 Scion TC in for a full diagnostic after years of frustration. Another repair shop had told us the car would always have an oil leak and that she would need to add oil every time she gassed up—which she had been doing for over 4 years. Champion Auto Repair found the actual source of the leak and fixed it! They also replaced three worn engine mounts and the front brake pads. The difference is night and day—the car now runs like new and has its zip and pep back. The cost was very affordable, and what really stood out was their honesty and professionalism. There were no pushy upsells, just straightforward analysis and clear explanations. We were so impressed that we brought my other daughter’s car for a full tune-up. They have gained a new loyal customer Highly recommend Champion Auto Repair for anyone looking for reliable, trustworthy, and skilled service in Lacey.

Sungsoo Kim

★☆☆☆☆

2 weeks ago

I am writing this review in hopes that no one else falls victim to the same experience I had today. My experience was deeply concerning due to what appeared to be predatory pricing and a total lack of transparency. ​Transparency and trust are essential in auto repair, and unfortunately, those were missing during my visit. The mechanic even refused my reasonable request for a partial repair, pushing only for the most expensive option. On the inspection details, about my front pads being 95% worn when they actually have 5mm left. (50 % worn). I feel very deceived. Don't go there. Save your money and save your sanity.