German Car Service

Mike Houston

★★★★★

2 years ago

Excellent service location for any European car. I recommend this location over ALL the local shops.They did quality work on my Audi and finished same day. The Audi dealership in Tacoma is usually a 3-4 week wait but these guys can usually take care of you within 2-3 days.

Alisha Cochran

★★★★★

a year ago

Had a great experience at German Auto. Tifanny was kind when answering the phone. Joe was very communicative & my car is fixed. It was super seameless. Very appreciative that this experience ended up having my issued resolved. I will be back again with any car needs i may have. Thanks Jose & your fabulous team. Alisha

Denise Ball

★★★★★

11 months ago

Very knowledgeable. I paid $1000 to another German car repair shop to fix my problem and it wasn't fixed. German Car service found the issue and fixed it for $200. Highly recommend.

Tom

★★★★★

a year ago

Jose and the team are always awesome! They handled an issue with my high pressure fuel pump and fuel injector and got my car running like new. I was also able to provide parts to save on cost, which was great. They also provide military discounts! Thanks again!

Ken Ransonet

★★★★★

a year ago

Had a window shield wiper malfunction on my Mercedes Benz G63. They found what was wrong and fixed it without upselling me. The cost was very reasonable and I felt they were very honest. I wil be taking my car to them moving forward and I live in Vancouver WA, the drive is worth it! Thank you German Car Service you guys rock! 🙏🏻😊

Richard Hurst

★★★★★

2 months ago

Excellent service and fair prices! I can’t recommend them enough!

Tenino PTAVP

★★★★★

a year ago

When I called because my car had displayed a warning light, they were able to get me in the same day. They were able to diagnose and get the problem fixed the very next day. When I came back with concerns, they made me a priority and took care of it all in my lunch break. I highly recommend German Car Service for any of your vehicle needs.

Joanne Barrett Quirk

★★★★★

Edited a year ago

I am a returning customer and recently visited German Car Service for an oil change on my BMW. Scheduling was easy and communication was the best, just as always! We discussed future services which may be necessary for my 10-year-old vehicle, and how that might be budgeted into the future. I always know that German Car Service will give me an honest appraisal of what is needed to keep my car running as smoothly as it always has.

Eric Daiber

★☆☆☆☆

4 months ago

This place is a scam. I brought my bmw in for an oil change and a check up and I left with a 3 inch nail in my tire. They said we don’t do tires.

Harriet Ferris

★★★★★

10 months ago

I purchased a BMW 2011 X3 from a dealership & thought they had repaired it correctly but they didn't. Jose & his crew repaired the improper repairs quickly & gave me a print out of all the things the checked. They did a amazing job ! They are my hero's they literally save me. I highly recommend this shop. They know their cars & are a great group.

Kelly Hanson

★★★★★

7 months ago

Fantastic mechanic for European Cars. Took my daughter’s VW in with some complicated issues and was treated so well by everyone there. They went above and beyond with diagnosing the issues and the service. Great communication with both Jose (shop manager) and the techs. I had been getting the car serviced at another European auto shop in town and did not realize how poor their service was until I came to German Motor Service. I cannot recommend this shop enough!

Dave

★★★★★

Edited 5 months ago

I have owned German cars for over 30 years and have had many experiences with repair facilities. German Car Service is a top notch repair shop and the Olympia area is very fortunate to have a shop that can be trusted to take proper care of our Teutonic babies. These cars are engineered to a very high standard and designed to enable a sporting driver experience. You will hear folks say that German cars are expensive to repair, that is a false myth, they are no more expensive than any other car to repair (if they are properly maintained). When your vehicle is alerting you, either through the systems communications or does not feel normal (we know when our cars don't respond like they are supposed to), German Car Service can be trusted to diagnose and repair these problems and get your car back in shape. I am just thrilled to have a repair shop in the area that can handle my cars issues without having to take it to Tacoma or Seattle... The staff will also tell you up front if it's a Dealer only repair, they will not lead you down a rabbit hole of expensive repairs or parts replacement, you can't ask for much more than that. Thank you GCS for another great experience with no surprises, an upfront quote and predictable outcome. Much appreciated... Update... Another great service from GCS, its such piece of mind knowing these guys can be counted on to repair the car and be counted on to deal stright and not upsell, its a breath of fresh air. Thank you GCS!!! Update, Another great Sercice from GCS, ... My dependable (Because I get it serviced) Teutonic knight is starting to get a little Grey in temples but that just means it's got to be taken care of. At 93k its time for Brake flush, Coolent flush, Gear Oil change in the (4matic) Differentials as well as Front Brakes and Rotors. All with Mercedes Spec parts, Synthetic Oil, coolent, and Liqui Moly gear oils. GCS did a fabulous job as usual and my C300 feels like brand new, quiet, quick and comfortable, another happy GCS visit, thank you team, much appreciated.

Thien Pham

★★★★★

6 months ago

Got my car fixed here and these guys are thorough, better than the dealership. They fixed my brand new brakes that the dealership put on that were squeaky coming to a stop. I had to ride it with squeasky breaks for 50,000 miles. These guys put on some soft break pads and it resolved my squeaky issue. I have been going to these guys for many years and trust my vehicles with them.

Przemyslaw Preis

★☆☆☆☆

2 months ago

Jose, (front desk)is very unprofessional. I have spent good amount of money there. Their shop is overpriced. They don’t have respect for returning customers. Always trying to hustle you for money. DON’T use their services. Rolphs in Tacoma. Cheaper, higher quality work and amazing customer service.

James H

★★★★★

a year ago

I brought my older BMW (2001) here to catch up on some fairly large jobs I was not able to do myself. Jose did a great job communicating with me, explaining what was going on with my car, giving good estimates, and was pleasant to work with. James (mechanic) does great work, and was willing to tell me all about the work he did on my car (I ask a lot of questions). They ended up taking a lot of my car apart and got it all back together flawlessly. They have proven to be honest and competent. I would not hesitate to bring my baby back to this shop.

Kaitlin Bailey

★★★★★

5 months ago

Recently had our BMW at the dealership for a recall and the dealership found several other issues that needed to be fixed. After getting their quote I called German Car Service and they came in a couple of thousand less than the dealership. They did a great job. Jose was great to work with and I appreciate how thorough his communication was. He even took the time to educate us on some things we could do going forward to potentially avoid more issues. Fantastic shop!

Kayla Tate

★★★★★

a month ago

I can’t say enough good things about this shop. From start to finish, they were honest, straightforward, and genuinely helpful. They took the time to explain what was going on, didn’t push unnecessary repairs, and actually saved me money instead of trying to upsell me. It’s hard to find an auto parts shop you can truly trust, and this place earned that trust. Great service, fair pricing, and people who clearly care about doing the right thing. I’ll absolutely be coming back and recommending them to anyone who asks.