Courtesy Auto Service & Tire

Kyle Johnson

★★★★★

3 years ago

Super helpful and knowledgeable. I am generally the type of person that doesn't let others touch my vehicle but Courtesy Auto has my trust. They were there every step of the way for my tire install. Wheels were re-coated and when I got the tires installed by Courtesy, they looked just as good as when I dropped them off, which means they treated them with respect. Will definitely use again!

Derrick Gadsden

★★★★★

2 years ago

They were able to squeeze me in for an alignment. Found another issue and instead of pressing the sale they gave me options and a candid suggestion, which I sincerely appreciate. Ford is tracking great and will definitely patronize again. Thanks y'all!!

jim mcdougal

★★★★★

a year ago

I just love courtesy good year . They are such professionals. Chris is the best manager in the business. I highly recommend ricks courtesy good year for all automotive needs

Jaree Johnson

★★★★★

4 years ago

I have been here once and because the cost here for an alignment was the cheapest around. I will now come here for each and every alignment and possibly other services as well. These guys were honest and saved me time and money by letting me know I needed to fix something before the alignment. And he was so nice and honest. It took a few weeks but finally brought my magnum back and when I left boy she was the most sound that she’s been once I got her. Thanks you all. It shows how well you guys operate as a whole and communicate as a team. Thank you for your customer service I really appreciate not being taken advantage of

Edward Patrick

★★★★★

2 years ago

First time visiting this shop. My initial impression were good. The staff seem friendly and were attentive to me as I explained my experience with another shop that may or may not have made me pay for repairs I didn't need to resolve the issue I was having. So far, three weeks later, my car is working great. I believe this shop resolved my issues. If all pans out well, I will.not feel the need to amend this review and I will give Chris and his crew my business on a permanent basis!

Linda Wiggins

★★★★★

2 years ago

My experience here was amazing! I had misjudged a curb in a round about on a super sunny day and hit the curb. A couple weeks later I noticed unusual wear on my tire which indicated it was out of alignment. I called around and Courtesy not only had the best price but were able to take me in right away as I was getting ready to take a road trip with my family. Working with Chris and Corey was a dream as their customer service was over and beyond. Our trip went great and we felt safe. Thanks Courtesy Auto for your time, expertise, and excellent service!!

Cheval D

★☆☆☆☆

5 years ago

PARTS MISSING when car returned to me. First time in my life that the repair shop forgot to put car parts back on (Radiator Cover) and when I returned for the part they did not have it and would not admit it was their doing. Spoke with owner and he said he looked at their surveilience video and he claims the part was not removed. If he will share that video with me to show the part was not removed by them, I will be glad to remove this post.

Richard Williams

★★★★★

Edited a year ago

I have been here a few times and I am very pleased with the friendly professional service that they provide. They do what is needed and do not try to con me into repairs that are not necessary. I appreciate that. The fact that the 2 guys up front- Chris and ?- are down to earth and easy to talk to- is a huge plus. Oct 23, 2024- routine service/oil change. Again- excellent customer service and fair pricing. I appreciate that they don't try to sell me stuff that I don't really need.

Sol Turtlevine

★★★★★

a year ago

I have been going to Courtesy Auto since 2014 and they are always super nice, super helpful, and they take good care of my vehicle maintenance. They are honest and never do more than what they have already discussed with you. I always recommend Courtesy Auto to people looking for auto maintenance because I've had mechanics mess with my vehicles to then charge me more to fix and still have issues after I have left the place. Never have I had that kind of experience at Courtesy, they're the best!

Joel Galarza Sr.

★★★★★

a year ago

I recently had the pleasure of experiencing exceptional service at Courtesy Auto Service & tire. From start to finish, their commitment to customer satisfaction was evident. They go beyond the standard service expectations. They treat every customer like family, ensuring that your car receives the attention it deserves. Their team genuinely cares about your safety and vehicle performance. Their communication with me was constant and they provided me with updates throughout the process. With my son leaving to college they made sure the car was met all the safety requirements needed to keep my wife and I at ease. They offer Military discount and will most definitely work with you around your budget. Thanks Team!!!

Kelsey Willis

★★★★★

5 months ago

They got my car in and out working perfect super quick and well- THANK YOU.

Olivia Smith

★★★★★

8 months ago

I brought my 2004 Chevy suburban in for a rough idle (engine light on getting misfire codes). Setting up an appointment was so easy! I loved how they sent me an email report that was very detailed and included pictures! (I loved being able to see the pictures and physically see the issues they found) I got quoted initially as they thought they found the issue but when they went in they found it was something else as well and called me to give me updates (they did give me a new estimate at this point). When I went to pickup up it ended up actually being less than estimate which was amazing! Will be choosing them for auto repair from here on out!

Dacia Lynn Gilmore

★★★★★

a year ago

I couldn’t be happier with the outstanding service I received at Courtesy! Their team quickly diagnosed an issue with my trunk that another mechanic failed to fix. They ordered the necessary part right away, ensuring a fast turnaround. What truly impressed me was their honesty and generosity—they passed the savings from the part directly to me and even waived some labor fees. These repairs have been life-changing for me and my aging dogs, making transportation much easier with their mobility issues. Exceptional service, fair pricing, and a customer-first approach—I highly recommend them!

ドラゴンアジアン（李恩泽）

★★★★★

Edited 3 years ago

I came here to have my oil problem (that I accidentally caused) fixed, & they were very nice about it as well as friendly & helpful. I requested later that they do some additional things on top of the oil change, & they happily obliged. They then gave me some discounts that I am very grateful for. Ever since I came to lacey in 2019 for university, I've taken my 06 ford escape hybrid here for service. Everything from simple oil changes, to big jobs like when my power steering gave out they have done with a kind heart. They are one of the only shops I trust with servicing my car when others have refused. 20/10 would return.

Jeremy K

★★★★★

5 years ago

Outstanding customer service. Competitive prices. Quality work. They also give back to the community and veterans which shows heart and return service to what's important. Thanks Goodyear Lacey!

R K

★★★★★

a year ago

I’ve been a customer since 2002, bringing in my first car and many other vehicles through learning the hard way about maintaining upkeep.. 👀Courtesy has always done exceptional work and gave pointers on how to maintain vehicles for optimal use and reminders for future maintenance. I appreciate them and would not think of using another mechanic! Thank you guys!

K Lew

★★★★★

7 months ago

Highly recommended! Incredibly knowledgeable and welcoming staff. The gentleman at the front desk was incredibly responsive and helpful. My vehicle was immediately taken back to get looked at by one of their technicians who was able to resolve my vehicles issue in a very reasonable time.