About Business
Champion Cueter Chrysler Jeep Dodge Ram Service brings expert Car Repair solutions to the local community in Ypsilanti, MI, Ann Arbor. From Auto repair shop, Auto air conditioning service, Auto tune up service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Ypsilanti, MI appreciate their attention to detail, leading to a consistent 4.7/5 rating from 275 reviewers. By focusing on the specific requirements of the Ypsilanti, MI area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Ypsilanti, MI and beyond.
Google Reviews
Delisa Savage
★★★★★
4 months ago
Took my car in for a lightbulb change they looked over my car found several things that was wrong everything was under warrantyit I got my car back overnight really appreciate it them thank you Dominic and team.
Jessica Yeakel
★★★★★
4 months ago
We bought a brand new car and Jacob helped us so much. We are very thankful for all of his help!
Joel Potrykus
★★★★★
7 months ago
They took care of a couple recalls and fixed the hole in my tire that was caused by a small nail! Great job everyone, and thank you for doing it in a timely fashion!
Cheryl Lamkin
★★★★★
a month ago
I had to have my car towed there late in the evening. My car was ready early the next day and they were very respectful.
Christine S
★★★★★
6 months ago
I'm not happy that a credit check was ran on me when I told both the sale person & financing rep I was only looking at my options. Because I am disabled, unable to bend my knees it's difficult for me to get into most vehicles. I was just looking to see if any vehicles were available that I would be able to get my legs into without hurting myself. Since I was unable to get in any of the vehicles available I was unable to take any on a test drive, so why was a credit check done? I visited 3 different dealerships that day, Cueter was the only to do a credit check. Shady practices.
Paul O.
★★★★★
a month ago
Phil and Jeremy really went to bat for me on a rebate that a supplier didn't honor. After notifying Phil and Jeremy, they got action to my complete satisfaction. Champion Rocks!
Tammi M
★★★★★
2 months ago
Thank you to Hassan and the rest of the service to who worked on my vehicle and provided great customer service. I truly the service team!! Thanks again.
justin maedel
★★★★★
4 months ago
Service was great, simple and easy. They took my truck in late on Monday and was ready on Tuesday, but I couldnt make it back to the dealership until Wednesday. Thank you for your help.
Courtney Stevens
★
☆☆☆☆
5 months ago
Terrible dealership from the sales department to the service department. My Wrangler spent 3 months here over 2 separate visits and both were unsatisfactory. Communication from Dominic was inadequate, they were unable to identify and repair the electrical problem, and I was eventually told that my Wrangler was only worked on for 5 hours over 8 weeks. I sold them the car for a decent price but the sales guy George was just as awful to deal with as the service department. Didn’t even shake my hand or say thanks for your business. Just walked off as I was cleaning out the last of the stuff from my car. I was a Jeep person for life but now I’ll never buy another one. Thanks Cueter, I certainly didn’t finish first this time!
James Owens
★★★★★
5 months ago
In and out quickly and always appreciate the vehicle wash.
Ken Meierjurgen
★★★★★
4 months ago
I needed to take my new truck to the Colision Center to have a couple of areas repainted due to damage done while I was away. Cueter has always done a wonderful job when this type of repair was needed. I have no hesitation recommending them and will use them again if the need arises.
Shawn Kimes
★★★★★
2 months ago
In the last couple of months I've had issues with my 2025 Ram. In November of 25 I took my truck in because of a bad battery. Steve who runs the dealership and Chad who runs the service department had my truck fixed within an hour as I waited. In December of 26 , I had an issue with my trailer plug. Steve and Chad again, had my truck fixed within an hour as I waited. Steve ,Chad and the rest of the employees have always been respectful and professional and quick at what they do. Great job guys.
Dennis Roberts
★
☆☆☆☆
3 months ago
I drive a 300 with 207000 miles. I have been coming here for 3 years. I had a clunking noise coming from the front end near my feet. I described in detail the sound and when I hear the sound. They took it on a test drive and claimed they couldn't hear it. They listed three shafts that needed replaced totaling $6000. I went on a drive with them and they finally heard the sound. They then came back saying there was a service board post that would correct the issue and the description of the issue fit what I had been say (why that wasn't check first is beyond me.) With the computer fix I wouldn't need one of the shafts. Why would they say something was wrong with a shaft and now all of a sudden it doesn't need replaced. They seem like the type that want you to throw a lot of money first then look in more detail later. I had them do the update. I got the car back and drove to work. When I was leaving work my car didn't start. It took a few calls for them to say that the technician had to jump the car to get it into the garage. I paid a diagnostic fee. Why wasn't the battery issue (if there even was one) ever mentioned? I still believe they either didn't have my car charging during the update or didn't clear something after and I have been getting background drainage. During this time I rented a car. I didn't have a service number when I got it (so the Cueter discount wasn't applied) but was assured they would call the rental agency and correct that. The rental agency claimed they never received a call. I was told by an employee at Cueter they will speak with them to get it corrected but I doubt that will happen. 1.5 years ago I took my car in for breaks. They waited until they finished the breaks before telling me I needed more serious front end work done. The total was $4300. Had they told me the other issues first, I would have waited on the breaks since they were still useable. Another example of them trying to get the most out of you. I had two 300s. Both were purchased at dealers. My car has over 207000 miles. I am due for a new vehicle this year. I can tell you where I won't be going for that vehicle. If anyone has any good suggestions for other dealers to look into I am all ears.
Anne Wizauer
★★★★★
4 months ago
We’ve been customers of this dealership for decades, including my father in law before us. To be honest, we’ve always been satisfied with the sales department and less so (sometimes much less so) with the service department. I’ve written a few reviews that reflected varying levels of dismay. However, this latest experience with Bill was fantastic! He was communicative each day about the status of my car’s progress. Even though there was a small delay, I was able to prepare for the slight disruption it caused at home because I was aware of it in plenty of time thanks to his communication. You have obviously implemented new customer service protocols and this long time customer sincerely appreciates it! I would now confidently recommend your service department to others where I would’ve done so with reservations in the past.
Tiffany Darby
★★★★★
a month ago
I had a wonderful experience with Champion Cueter Chrysler Jeep Dodge! Keijon took wonderful care of both me and my mom! We were able to walk away with wonderful preowned vehicles! Keijon, was professional, knowledgeable and kind. Wonderful customer service! The entire team from sales, financing and detailing, was amazing!
Dorothy West
★★★★★
4 months ago
Can’t begin to say enough about my recent experience, thanks to Bill, who assured me that in addition to the oil change and tire rotations, the technicians would check to assess if other routine services were needed. This is a great source of comfort for a 77 year old single woman who often times is at the mercy of and have been taken advantage of by service personnel. Upon completion of my service, Bill informed me that no other services were needed at this time. I thoroughly appreciate the service I was given!
Pamela Lady'P (Lady'P)
★★★★★
Edited 9 months ago
I Absolutely love my new Jeep Grand Cherokee I purchased on Monday 06/23/2025 At Champion Cueter Chrysler Jeep.... My Salesman Kyle Brown was absolutely the best Salesman I've ever experienced in my lifetime of purchasing. My daughter purchased he 2025 Jeep 2weeks prior. From Kyle and That's what made me absolutely ready to make my purchase as well. Kyle my husband and I Thank you for your time and patience.. and really listening to our concerns, you are Awesome.And We will be referring our family and friends... Mr. & Mrs. Scott
Johanna Bowman
★★★★★
7 months ago
Thank you, Shelby and Kejon, for an amazing experience! My daughter Andrea bought her first car on Saturday, 8/16/25, and we couldn’t be more grateful for the outstanding service we received. The team worked diligently to ensure Andrea had a safe and reliable car before heading off to college. Their patience, professionalism, and commitment to great customer service truly stood out. Thank you to the rest of the team for such a positive and memorable experience!
Mandy Tousa
★★★★★
3 weeks ago
The service team and manager, Chad, are the absolute best!!! They go above and beyond for service every time I am there. They are extremely professional and the work they do is always communicated well and the value matches their work. I never hesitate to reach out with questions and they always answer and set up appointments for me working with my availability. Thankful to know that this dealership has amazing service and sales that exceed expectations every time!
John Moorhead
★★★★★
5 months ago
Mohammed Omar called me, saying he saw I was looking at the Ram trucks. I told him I was, but I would never be able to afford a decent used vehicle let alone a new one. He asked me to give him a chance, that he was sure he could get me into a new 2025 Ram 1500 Bighorn at my monthly budget. I thought it would be a waste of time, but, at least get us out of the house for a while. He was very pleasant and friendly, he knew his products well. We looked at the Ram he wanted to get us into, test drove it and loved it. I again told him there was no way I could afford the large payments. He told me if I wanted it that he would make it possible to take home that same day. We started the process and lo and behold, I did drive it home. Our first new vehicle in over 40years. He worked to get the payments at my budget as well as making sure my wife would not have to struggle to get in or out of the truck. Can't really find the words to say how grateful we are to Mo for all his work making it happen. We also thank the rest of the team at Champion Cueter CDJR for the running boards and the fact that they make you feel like family.
