About Business
Charing Cross Car Care Center is a highly-reputable Car Repair service provider based in Baltimore, MD. Charing Cross Car Care Center covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto body shop, Car repair and maintenance service. With over 151 reviews and an average rating of 4.8/5, Charing Cross Car Care Center is a trusted name in the industry. Their presence in Baltimore, MD ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Nancy
★★★★★
3 years ago
Been bringing my cars here for years. Wouldn't go anywhere else for anything. They are honest, trustworthy with great service, and repairs have always been excellent. I refer everyone I know to this place.
Big Daddy Tiberius
★★★★★
Edited 3 years ago
Ive had a couple vehicles worked on here. They are an honest shop and won't sell you things you don't need. Appointments can book up quickly but it's worth it to wait for them if you can.
May Hyland
★★★★★
10 months ago
I would highly recommend these guys! They did great work and kept me updated throughout.
Gerald L
★★★★★
10 months ago
Just simply the best ☕ an all-around honest company that doesn't try to upsell anything you don't need 🙃Family-owned small business all day 💥everyday 💥💯❗
Frances Tates
★★★★★
6 years ago
I have going going here since the 90's, have sent quite a few others there they all were impressed. Even though the world seems to have so many places with no CUSTOMER Service, Charing Cross is not one of them. They are not so greedy for money that they would over charge. They do exceptional work, at fair prices.
Ranceford Byles
★★★★★
4 years ago
I've been going here for 2 or 3 years now and within that time I've brought Nissan Honda Chrysler and Volkswagen. Their rates and quality of work are better than most places I've been to. They are very polite and welcoming and good on time
Ferzette Goodman
★★★★★
4 years ago
The desk attendant was pleasant and attentive. The mechanics handles my vehicle with care. All employees were very professional on their communication and interaction. I would highly recommend Charing Cross Car Care for quality service.
C Adama
★★★★★
3 years ago
I've taken all my vehicles to Charing Cross Car Care Center for over 20 years whether for routine maintenance or repairs. They are always honest in what work is or isn't needed. Well worth the drive to get excellent service (it's a half hour drive for me). They are both a Jasper and BG Dealer.
James Heise
★★★★★
2 years ago
I have been using Charing Cross Car Care Center for over thirty years and absolutely love them. I never feel like I am being upsold or hustled, they just do good honest work. Keep up the amazing work crew!
Vanessa Chambers
★★★★★
Edited 2 years ago
I originally wrote this review 4 years ago. I am restating my review. Laury, Steve and technicians are still top notch. Mr. Henry and Mr. Donald give give great front desk customer service. I have been going here for now over 30 years and have never been dissatisfied or disappointed. My family brings their cars here as well. You are treated with respect and comfortable waiting in the shop waiting area. They continue to be Fair, honest, professional, personal, and precise. I give them ten stars.
Kareem Rich
★★★★★
4 years ago
Great Service, great mechanics and most importantly honest. They won’t suggest you need work you don’t and if you need work and they feel it’s unnecessary they will advice against it if they deem it to be a problem that won’t affect the overall performance of your car. As a consumer you just want to feel that your mechanic is not getting over on you and these guys go above and beyond to make sure that’s the last feeling you have. I was recommended to them by a longtime customer and then I became a longtime customer and I’d recommend them to any friends or family looking for reliable and trustworthy mechanics. Much love and appreciation goes out to those guys especially Darren who displayed overwhelming professionalism.
Eddie Guida
★★★★★
a year ago
This place is my go to for any car repairs. Their prices are fair, they do the work quickly and effectively and rarely does the problem reoccur. My only negative is that since they are so good you need to call ahead because they often can't see you for a day or two since everyone else goes there too.
Kassy M
★★★★★
10 months ago
Fast, friendly service, and they saved me thousands compared to what the dealership said my car needed. I'm glad I went here for a second opinion
T. R. B.
★★★★★
Edited a month ago
My family has trusted Charing Cross with our vehicles for 25+years. They are honest, knowledgeable and go above and beyond what's required.
Pop Crawford
★★
☆☆☆
7 months ago
I have had no issues with this shop until today. I brought my vehicle in at 0930am on 8.4.2025, and left it there all day-only to to be called by Charing Cross at 430p to say that they have to order the part in-advance and thus my vehicle was not fixed. I was not told this information at the time I scheduled the appointment which was done one wee in-advance. Additionally, when I dropped my vehicle off I still was not told this. The person I spoke with when I picked up my vehicle was argumentative, dismissive and unapologetic thus the review.
Jay Lewis
★★★★★
a year ago
I'll keep it straight with you..Steve and Laury the Owners are awesome. Mr Donald and Mr Henry are great as well....They are very Honest about what you need and don't need. The Charge is $120 an hour. I love their service....I Recommend them 120%. Two of the companies locations that I work for take our Vehicles here. One of the is Rockville MD...That speaks for itself and if your broke down they have a tow service that will tow for them as well..
Ralph Brown
★★★★★
9 months ago
Charing Cross auto center once again took excellent care of my vehicle, an 03 Tacoma needed a new tie rod.They only had my vehicle for 24 hours, and it rides great now. Thanks so much.
WenNRome
★★★★★
2 weeks ago
Nice/trustworthy people and always get your car right and ready to go.
god is dogma spelled backwards
★
☆☆☆☆
a month ago
NO, NO, AND NO good mechanics, unfortunatly overpriced ,whats the old saying fool some of the the people some of the times.......ten years ago they replaced parts that needed not be. they sold me $990 fuel pump because the battery was bad which was $89 dollar fix. so we stopped going made the same mistake today 2026 we were charged for diagnostic separate from labor charge ,,,basically $900 to a $1,000 for a tune-up on Toyota Camry hybrid, $55.63 for a oem gas cap that cost $5.41 oem on eBay all day long. I was not warned or told of that price. sorry we will make effort to try to not came back as a customer.maybe i'm unrealistic but I too work for a living, I don;t take short cuts. between barbers and mechanic, lawyers and legislators lets throw them in Chesapeake bay. TOO BAD. ITS SHAME.
Crystal Jones
★★★★★
4 months ago
Team at Charing Cross Care Center: Where do I even start with this letter of immense THANK YOU for your TRULY Trusted service, reliability, professionalism, and care(no pun) that you have not only given to me and parts of my family but your community far and wide in not only Baltimore city but I’m pretty sure; statewide. I say that because I (as I’m sure most other customers probably already do too) travel with confidence to your shop from wherever life may take Us for all of our car care needs. Thats how much of an incredible impression you’ve made with our family! You’ve been providing trusted care repair/maintenance service to us personally for about 20 years on multiple vehicles. I don’t know where the time goes but it goes. My son was a toddler when we were first referred to your shop and now he’s 21 😳. Time and Time again, you have never let us down. Never. And I don’t say that lightly. At the time, the team was headed by Larry and your Master mechanic Dan (I believe) and they were the epitome of a trusted team who did great work and it looks like they’ve passed the baton exceptionally well!! We’ve had multiple times of major work done here from (our very first experience there was engine repair) and also regular yearly maintenance/minor repairs(oil changes, brake service, battery replacement, and tune ups) etc. and after each time, our cars not only ran like new but the life of the vehicles extended well beyond its time. You guys trustfully and responsibly price compare parts which is greatly appreciated these days when anything is overly expensive. You make sure to put special focus if cars need major work done and additionally provide a quick day turnaround for minor/yearly maintenance service. Remarkable service with integrity and strategic time management. The proof is in the pudding…No BS Based on some of the Google reviews, we definitely aren’t specially treated. Your team clearly extend that to EVERYONE as any decent and credible business should. But if someone in the comments had a less than 4 star experience, please give them one more chance to right it. Our experience with your team truly set the standard and that’s why I don’t hesitate to name drop your business to ANYONE with the quickness!! Again, to take the time and write this was a pleasure and an honor/token of gratitude. We appreciate what your team, past and present, have done for our family and more importantly this Maryland community! You guys are a gem to the community and it’s TRULY and largely evident that you absolutely LOVE the work that you contribute for people who rely on your car service to help them get back on the road SAFELY but promptly with their vehicle. You’re undisputed in your work. Please feel free to extend this thank you to the former team as I’m sure they are enjoying the fruit of their great labor of being community providers. Stay safe, Happy Holidays, and Take care until next time 😊 Warm regards, The Jones Family *Grateful Customers since 2006/2007*
