Charleston Trailer

Nicole Fipps

★★★★★

5 years ago

We were in a hurry for parts for our boat trailer and Charleston Trailer was the first place I found on google. I sent them an email and they responded very quickly ready to help. My dad went to match up some torsion axles off his boat trailer and he was more than happy with the service he got. He came back telling me I needed to leave those people a review. He worked with Maggie and said she was very timely, knowledgeable, and friendly. Everything we needed was in stock and he was in and out in no time. We will definitely be going back.

Gerald Atkinson

★★★★★

2 years ago

I just wanted to take a second and share what a wonderful experience I had with these folks. Maggie was 100% professional and was able to get me in and out with zero problems. It's hard to find the type of service they provide. They have integrity and perform quality work! I highly recommend this wonderful people for all your trailer repair needs!! Satisfied customer💯!

Ben Pearce

★★★★★

2 years ago

I wanted to thank Charleston Trailer for quickly solving my electrical issue with my trailer. They have done great work for me in the past so I contacted Maggie Nielsen with my electrical problem. Instead of bringing in my trailer for a costly diagnosis, she was able to make a suggestion via email to check my tow vehicle tow fuses, and bingo, $4.00 later its fixed! Thanks you so much for your awesome service. You have earned my loyalty for ever.

Eli Biesanz

★★★★★

a year ago

Easy and clear communication. I was able to submit a request through the website and got a response the next morning! We chatted a little bit between email and text and finished it out with a phone call to confirm everything I needed. Easy no pressure, they supplied a few different options for my trailer and I was able to pick the one that worked best for me. Everyone is super awesome to work with and super friendly and the work they did matched the quote within a few dollars. Will return and be sending anyone I know here as well! A+ experience

Demetrios Velesaris

★★★★★

9 months ago

Brought my boat trailer in for a hub inspection and landed up with new wiring, LED light, and trailer jack. Hubs were good but they found what could be a problem should it become a problem with the calibers. It was costly to remove them and I thought I would do it myself. When I I showed up to pick up the trailer they had removed the calibers since they were already under the trailer. They also said they couldn't in good conscience let me roll out of their facility b/c of the thought of the possibility of something going wrong while in two. I was taken back by the customer service. When its time for the hubs to be done I will be going back. Thank you Charleston Trailer

Brian Garcia

★★★★★

10 months ago

Their assistance with our numerous trailer repairs has been invaluable, characterized by excellent communication and straightforward estimates. The convenient online payment option is also appreciated. We will continue our business relationship with them.

William Huggins

★★★★★

6 months ago

Very helpful in me getting bearings and most importantly seals for my boat trailer and not seals for a cargo trailer. Also, half or more of the cost of the parts from the big box auto parts store or the tractor place.

Leigh E

★★★★★

9 months ago

Phenomenal team here. Charleston Trailer fit us in on a busy day while traveling through town. They did great work and are reasonably priced! These folks will take great care of you!

Randy Rasmussen

★★★★★

8 months ago

I was in need of a replacement boat trailer axle and called Maggie at Charleston Trailer. She was knowledgeable about my trailer brand and had one in stock. I went immediately to pick it up and it was a perfect fit. Thanks to Maggie.

Greg Conary

★★★★★

a year ago

Fantastic company! Charleston Trailer was highly referred to me by a friend and I now understand why. The quality of service and craftsmanship is top notch. When I need to get another trailer, I’m certainly coming back!

Harris Vickery

★★★★★

2 years ago

ABSOLUTELY AMAZING!!! This is everything you want from a customer experience. They are very friendly, knowledgeable and helpful. My boat trailer was finished in under 24 hours. I'll be going back for all of my trailer needs.

Logan Pittman

★★★★★

a year ago

I called Charleston Trailer because I had a bearing blowout on my boat trailer. Maggie was very friendly on the phone and walked me through all of the necessary steps to get it fixed. When I got to the shop, one of the service members came out to look at the axel and bearings with me. I was out in 10min with everything that I needed! And I didn’t break the bank - VERY reasonably priced. I’ll be coming back for sure!

Chris Owens

★★★★★

a year ago

My 23 year old was falling apart. Upgraded to a new custom trailer from Charleston Trailer. The new unit is a much better fit and tows great. First rate service and quality.

Elliott Dunn

★★☆☆☆

5 years ago

After 3 years of ownership I regret this trailer purchase. Drove three hours to CT to have my boat fitted and loaded on my new trailer. On return trip home the trailer tire blows out destroying the wheel well. CT did ship me another tire and replacement wheel well which I had to install. I took the trailer to a friend who owns a tire shop and he put 2 new tires on the trailer. After 2 weeks of ownership the rear tail light falls off while traveling down the road. CT sent another tail light bracket for me to install. The bracket would ultimately fail again in the same way because it was thin sheet metal that would crack at the bend. After 2 years of ownership the front winch mounting bar cracked and had to be welded. CT would not repair this because they claimed it was due to neglect. Up until this point they had provided good customer service with a bad product. I'm not one to argue with someone over the phone who is 3 hours away. Ultimately I had to work to get the trailer into road worthy condition by welding on custom tail light guards installing new lights and repairing the winch bracket. If you haul your boat much and value your time I suggest looking elsewhere.

Ben Ketner

★★★★★

a year ago

I run a concrete company in Pawleys and down time is the absolute worst for me! I’ve called over 10 places and half of them didn’t even know what I was talking about until I called this place. They are knowledgeable friendly but most importantly professional, they knew exactly what I wanted and sent pictures within seconds with measurements before my 2 hour drive just to make sure it was right! I will be shopping here again and I highly appreciate them for all their help!

Paul Capps

★★★★★

Edited 8 months ago

Just recently upgraded to a Charleston Trailer for my Regulator 26FS and I can't say enough how pleased I am with Charleston Trailer. The trailer is just awesome and performs so well. It rides great, the boat launches easily and is so much easier to get back on the trailer. The two landings that I use to put in our boat, one is too steep and the other is too flat, this new trailer handles both of the landings with no issues. I would post pictures but my boat 's bottom paint looks so bad compared to the brand new shiny trailer. It is so much easier to use, it is so much easier to attach to the truck, unhitch, hook up - they have thought of everything. Often boat items are challenging, Charleston Trailer has an excellent product and I really can't say enough about their trailers. Thank you thank you!!

William Haselden

★★★★★

2 months ago

Charleston Trailer went above and beyond for me. They handled the repair professionally and then, without hesitation, held my trailer for several days free of charge while I waited for my shipper to pick it up. That level of customer service is rare these days. Great communication, honest people, and a company that truly looks out for its customers. I wouldn’t hesitate to recommend Charleston Trailer to anyone.