Charlie's Automotive Repair, LLC

Damara Carroll

★★★★★

a year ago

First things first, reviews are very important to me, especially when it comes to trusting someone with something of mine that I have very little knowledge about. With that being said, a family friend recommended Charlie’s Automotive Repair to me about 6 months ago and David has been nothing but honest and good to me. He explains everything in detail and has been easy to work with. I will continue to take our vehicles to David for a long time to come!

Csn Fpc

★★★★★

3 years ago

Exceptional. Right on time. Kind, professional, no surprises, informative. Couldn't ask for anything more. And, they have the bestest behaved and perfectly trained co-worker named Oscar. Highly recommend. Look forward to returning for more service.

GOA DCN

★★★★★

a year ago

I took my wife's minivan here after she told me it was making "weird noises" when braking during the day. I showed up 30 minutes before they were to close, but they inspected it and showed me a worn-out brake pad that was metal to metal with the rotor. They said they could get the parts and fix it this evening, which they did. I'm grateful to Dave and Mike for staying late to get this fixed so that my wife didn't have to drive the minivan in this condition another day. Good people!

Billy Cunningham

★★★★★

a year ago

Honest, friendly, professional, thorough and fair. Friends, those a 5 words we don't use simultaneously with many endeavors anymore much less an auto repair experience. Charlie's Auto Repair sets the bar for auto repair in Winston-Salem, NC. I highly recommend their services. It's a pleasure and privilege doing business with them for years now. Great work! Blessings!

Karye Groce

★★★★★

a year ago

These guys were great! I’m a single Mom who purchased a vehicle and wanted it to be driven and looked over by a mechanic. I stopped in and these guys drove the vehicle and did a complete look-over, gave me an honest review… and were super professional and honest. 10/10 recommend. Great shop!

Karlrlutz L

★☆☆☆☆

Edited a year ago

The "Better Call Saul" of auto repair. At first I liked him - he came recommended from friends. I thought he did a good job on my car, but I continue to have the same oil leak he claimed to have fixed. He said he would correct if it was leaking in the place he fixed, but I don't want to take it back there as he lost my trust. He also did unauthorized work on another vehicle I took to his shop; replacing the top end that had just beem replaced, still having the same issue. I gave the owner three chances to correct, and he ultimately talked his way out of correcting the mistake, which he promised he would do if that is what I wanted. As I said, he is very approachable and likeable, said "I'll get this car in great shape!" But six months later, the car needed to be towed as my spark plugs went bad. Not his fault necessarily, but in hindsight, it seems like they did not really look deeply into what the car needed and I still have the oil leak I was eager to be rid of and assured was repaired. NOT a bot, David, but nice try buddy. I know you remember me and now my mom is not taking her car to you again. Thankfully, there are plenty of good mechanics that do their own work in the Winston-Salem area. Also, check out his responses to bad reviews, like his response to my review. If you take your vehicle here, most of the time it will work out for you, but problems sometimes happen. You want to take your car to someone who takes responsibilty and makes things right, not to someone who attacks customers, tries to discredit them, or simply redirects them to good reviews when something goes wrong. When I start my truck, i think of this guy, He could have fixed things, given me my money back, but he didn't, after he said he would.

Cristela Pereira

★★★★★

2 years ago

Definitely recommend this shop. We moved from out of state and spoke to David the owner about my issue and right away gave me an idea of what the problem might be. Javier who took care of fixing my car did an awesome job. They are very knowledgeable, I went for an electrical issue that someone else couldn’t diagnose and he got to work really fast and reliable. Oh, and be careful when you open the door! Someone might say hello!🐾

Brenton Shaw

★★★★★

8 months ago

They do exceptional work and are one of the few honest mechanics left. Thanks, Dave and Mike for your hard work on my truck.

Linz Jo Tucker

★★★★★

a year ago

David and his mechanic are awesome I brought my Cadillac in because it was making an awful noise in the back turns out we needed to replace the transfer case we also have Car Shield he did all the work it took to have Car Shield cover it I would definitely recommend coming here!!!!! Thank you again David and your mechanic for fixing my car!!!!

Sheri Wilks (Carolina Grammy)

★★★★★

a year ago

I went to have my car inspected after s friend referred me there. The owner was really nice and he was thorough and quick. It's nice to know that my car didn't have any issues with the required testing that the state requires.

Chris Kendall

★★★★★

a year ago

The real deal, they are honest and open about any and all work. I trust em with any vehicle I have, I've been going to him for about 10 years or more. I still haven't lost trust.

Kevin Bevill

★★★★★

9 months ago

Just had work done on my f250 these guys are great they are honest and don't rake you over the coals like so many other shops

Jody West

★★★★★

a year ago

David and his crew are not only TOP NOTCH, they are honest, do what they say and say what they do. NO hidden punches. They tell you what needs to be done, and they educate you on what has to be done, then give YOU the option of what you want to do. If you are smart, you can use them for everyday repairs, to oil changes, to anything. I can speak personally that he has saved me and my son MANY a bad days by helping us with our vehicles. everything from our van, our chevy's our BMW to our Lexus. He is an amazing person to do business with.... If you need a go to mechanic... he is the best one if you need a dependable mechanic team!! Oh yeah... I've been there before Oskar, and before Moose.... LOL... nothing like have a personal side kick to keep you company while getting your car worked on!! Love you guys and will forever help support them!!!!

Ronnie “Gunslinger11B” Smith

★★★★★

2 years ago

Fantastic crew! Great service. Went in thinking we had major issues going on. Within 2 mins of popping the hood, they identified 2 electronic connections that had never been hooked back up by the shop who did the oil change in Georgia. Down the road we go... A big thank you to Dave and his crew!

Jeffrey Willey

★★★★★

5 years ago

Was told my car was going to need a bunch of repairs by another shop so I took it for a second opinion. Dave and his staff gave my car a once over and turned out the repairs I was quoted were nothing that I needed. I ended up going with Charlie's and will NEVER take my car to another shop. The service and work done to my car was 100% the best hands down. Thank you so much for taking care of me. Not only did they shuttle me to work, but had my car road ready in no time at all. I highly recommend Charlie's to anyone looking for an honest mechanic.

nivek765

★★★★★

a year ago

Integrity lives here. David did what he said he would, for the price he quoted ; even stayed late to finish my car sooner than promised. Definitely my go-to garage moving forward.

CT Turner

★★★★★

Edited a year ago

This is the one place I trust with my car in Winston. I've been to several but I trust David and Mike more than any other auto shop. He's honest and fair and will give a reasonable price. We refer EVERYONE here. I'm not going anywhere else!