Chevrolet Service Center

Andrew B

★★★★★

6 months ago

Service was fast and professional!

Tina

★★★★★

a year ago

Great job other than prices are a little high !

Ronald E. “Ron” Dierckman

★★★☆☆

6 years ago

Average facility, nothing exceptional either good or bad. Service was prompt. Personnel friendly and courteous.

Greg Stebbins

★★★★★

6 years ago

Never been disappointed in the service department. They could use more than 1 shuttle during peak times

Logan Roach

★★★★★

6 years ago

They did a fast job and under estimated time when installing the new console shifter in my Malibu! Thanks again Summit City!

Cathie Sipe

★★★★☆

6 years ago

Summit City Chevrolet is a business you keep going back to. The staff is friendly and professional. Steve Koble is our go to guy. We've leased & purchased and have always been impressed. Love our new little Red Hot Spark! It's already getting 40 mpg & it's hardly broken in. At Summit the inventory is open to look at and drive. Lots of choices & always convenient for customers. You don't have to play games about purchase prices because they're hard to beat. Why go anywhere else?

Mark Mackenzie

★★★★★

a year ago

The Dehaven team did a great job getting my truck fixed and back on the road for me.

Svetlana B

★★★★★

6 years ago

The service is good as usual..but common, huge pot holes? Right where you drive in from Illinois Rd?

Deneetra Wells (Neetra)

★★★★★

a year ago

My appointment was not found in the system but they were still able to see me and it didn’t take long at all.

Bryan Barrand

★★★★★

8 months ago

Have had no problems each time my car was serviced.

Jay

★★☆☆☆

Edited a year ago

Most recent visit was not as great as in the past. Had my roof rail air bags replaced for warranty. The person who worked on the headliner must have changed an axle before and didn't wash their hands after. I had to detail my roof and trim for over an hour to get all the hand prints off. I noticed this right away as I had just detailed the interior a few days prior. They also gouged almost all the clips, leaving damage everywhere. The maring is minor but disappointing as it can be prevented using plastic trim removal tools. They are also supposed to do a multi-point inspection, this was either skipped or done poorly as my tire pressure was low and no mention of washer fluid, almost empty.

Michael Ratty

★★★★★

a year ago

As always the service team did a great job. Had a 15% off coupon which made it even better! Service team explained everything they did and informed me of other services that I would need in the future. GREAT JOB DEHAVEN CHEVORLET!!! KEEP UP THE GOOD WORK!!

Mark Bendes

★★★★★

11 months ago

Set an appointment for an oil change & tire rotation. My vehicle was taken to the garage moments after I arrivied. Service kept me informed of the service progress and when by vehicle was complete and walked me to the cashier.

Tyler Bledsoe

★★★☆☆

a year ago

Not having frequently needed parts in stock does not boost confidence in getting my cars fixed in a timely manner. Waited a full month for my trailblazers shifter cable and 3 days for my traverse thermostat. It also feels if they don't get direct requests by me, things just don't get looked at or fixed. Didn't even leave the parking lot to see service lights pop up on my dash after they fixed everything. Praying this warranty is worth it because thats the biggest reason we went with a big dealership.

Donald Slayton

★★★★★

a month ago

Service was quick and efficient. They are honest and don't try to sell you services you don't need.

Len Holets

★★★★★

5 months ago

Shirley is a great advisor and we trust her explanations / recommendations. Service department always performs above other dealerships. That is why our GMC is serviced at Dehaven.

Karen McCormick

★★★☆☆

3 weeks ago

with the brake flush. it was not done when i paid for it. would like to talk to management. I went to another service center and it was not done. oil looks like really black. if brake flush was done it should look like light tea color.