Chinatown Classic Auto Repair

Leslie Wilson

★☆☆☆☆

7 months ago

I hate to leave such a poor review because I really like Wayne. I have been a customer 10+ years but I'll never go back. Last time I got my brake pads replaced. After Driving off my dash lights up like a christmas tree. Check Abs, check brakes, power steering, plus a few others. All these lights came on at the same time. This had NEVER happened before and just so happened to start RIGHT after they did the work. I brought it back immediately. Wayne's guy in the garage proceeds to gaslight me and say these lights have NOTHING to do with the work that they did and that it was a computer issue. Lies. These lights have lit up my dash for months. They come and go. Another mechanic verified that this was the result of poor work when changing my brakes and now it is really expensive to fix. And now that the sensor for my abs is messed up, getting other work done on my car triggers more related sensors. Now tmps is going nuts as well. My car had ZERO computer issues and ZERO abs issues before theh did my brakes this last time. They should be responsible for these repairs! But they proved to be dishonest! If you make a mistake, OWN UP TO IT! I can respect that and have been loyal for years. Wayne is great but the guys in the garage really screwed me this time and tried to make it seem like they didn't. For this I will NEVER patronize them again and don't recommend that anyone else do.

D Warnsley

★★★★★

2 months ago

Wayne is excellent and reasonably priced. His staff are also nice and accommodating

Pastor Reggie

★★★★★

9 months ago

I brought my 2007 Lexus RX350 in because I was experiencing an engine light and VSC lite on my dashboard. After tiring of another auto repair chain, I was recommended to take my vehicle to Wayne of Chinatown Classic. They are so popular, but was fortunate for him to diagnose and identify my ignition coil error codes. I was pleased to find that after he replaced the coils, I no longer have error codes on my dashboard and no more hesitation of my engine's performance. And the final cost of my repair was much less than I expected. I would therefore recommend them for vehicle repairs or servicing. Thanks Wayne..

Maritere Gomez

★★★★★

3 months ago

Excellent customer service. I was able to trust their word on costs.

Shana Metcalf

★★★★★

a year ago

I have written less than 5 reviews in my life but I had to write one for this. Wayne and his team are exceptionally helpful, trustworthy/honest, and competent. Love these guys!!!! They fixed everything at a great price, showed me exactly what needed to get done, diagnosed it perfectly, and completed it quickly. As a woman, I’m often nervous about getting taken advantage of at mechanics, but I didn’t feel that way here at all. I highly highly recommend.

Tirzah Reed

★★★★★

11 months ago

I’m in love. FINALLY FOUND MY CHICAGO MECHANIC. After having a family friend work on my car on the east coast, it was so painful to interact with every other mechanic. Even the decent ones, would use subtle fear mongering to try to get me to pay (very high prices) for work. A universal experience, I’m sure. Wayne was SO straightforward with me, gave me a detail of the work he’d done, and even brought the old part to show me what was making the noise (a bearing on my wheel axle). He was so helpful, we chatted about my selling the car, and he offered advice on what to fix and what NOT to fix before selling. Just pure good business and honesty. I was just about giving up on finding a mechanic like that in Chicago. The shop office is the first dead give away that is a family run business. Piles of parts and papers and things. Don’t let that turn you off. There were even two KITTENS when I first dropped it off. (though not to stay, those with allergies don’t worry lol) This was in stark contrast to the flashy waiting rooms at the place I’d been to prior who I’m sure would have done a good job too, but would have charged LITERALLY DOUBLE for the same work, and said both repairs I needed were of the same urgency (Wayne said that wasn’t true, and advised AGAINST doing one of them right now). As soon as I walked in, the vibe told me I was in the right place for my 2011 minivan to get the proper care. I actually left feeling…. happy!? I’ve only ever left a mechanic feeling annoyed at best, because either their work or their prices were shitty. Wayne seems to be the best of both worlds. The most deserved 5 stars. I’ll update this review with additional experiences as I’ll be coming back to get more work done.

Fe B

★★★★★

a year ago

I recently had the pleasure of visiting Chinatown Classic Auto Repair, and I cannot recommend them highly enough. From the moment I walked in, I felt welcomed and well taken care of. Danny, was incredibly kind and considerate, taking the time to explain everything clearly and making sure I was comfortable with the process. Wayne, the owner, was exceptionally understanding and attentive. He really took the time to listen to my concerns, which made a huge difference. What impressed me the most was the mechanic allowing me to look under my vehicle to understand the issue firsthand. It's rare to find a shop that is so transparent and willing to include customers in the process. The service was top-notch, and I felt confident in their expertise. If you're looking for a trustworthy auto repair shop that offers excellent service, fair pricing, and a personal touch, Chinatown Classic Auto Repair is the place to go! I’ll definitely be coming back whenever I need work done on my car. (2020- Volks Tiguan ) -Felicia

Mi Sistah's KeyPHer Ministries LLC

★★★★★

4 months ago

This a great place for a remote start and the service was amazing customer service. Thanks.

Vishal Shah

★★★★★

9 months ago

If you're looking for a knowledgeable and fair shop, look no further. Wayne, the owner, has been fixing cars in Chicago since 1983 and his shop is exactly what you want your mechanic shop to be: organized chaos and just the essentials.

chris kmx

★★★★★

a year ago

this is long overdue but here it is. Wayne helped me 20 years ago when I pulled into the shop with my old car and baby in the back. He helped me out when I couldnt afford much. I couldnt believe he didnt rip me off like so many other mechanics. As the years went by, his younger mechanic ?hoi? started to help us and I would say hi to Wayne. I referred my brother and mom. Twenty years later my kids are grown and I am still coming back. Thanks Wayne. You are a good man

E Castillo

★★★★★

3 years ago

Wayne has been running this shop forever. My whole family gets our cars done here and we have referred people over the years too. Such honest prices and repairs. They won't fix a car if they think it's unsalvageable or not worth the value for the car. I appreciate mechanics you can trust, who aren't trying to make $$$ off of unknowing customers. Downside: because of this, it's always busy and it may take longer for some repairs but Wayne will always communicate that.

Johnathan Tam

★★★★★

11 months ago

great service, honest advice and vehicleassessment, excellent prices, friendly owner and mechanics, highly recommended. close to white sox stadium and downtown loop area if you want to do a little excursion or work downtown.

Maya Andelson

★★★★★

a year ago

Like many, I rarely take the time to write reviews. This mechanic deserves more than five stars. They are honest, don’t over charge, and do good work. Thank you, and keep it up!

Jeffrey Tan

★★★★★

3 years ago

Wayne has been taking care of my family's car needs for decades! He's honest and hardworking. He's a combat veteran and one of the most humble people you'll ever meet. He recommends you to other businesses if your car needs additional work that can be done cheaper elsewhere. He cares about getting you the lowest cost for ALL your needs. His honesty and fairness is shown by his loyal customer base. Wayne is your man.

Clement Leung

★★★★★

2 years ago

We are from out of town and stopped by Wayne’s when our mirror got popped. He was a wonderful man who fixed our mirror quickly and fairly. He made our experience in Chicago! His price is fair and honesty. The best in town

Christina H

★★★★★

2 years ago

Wayne is fair and honest. I drive from Albany Park here because I know he will provide solid service without price gouging me. He’s made comments about me needing a new car but that’s due to an ongoing issue that cannot be resolved due to not fault of Wayne.

edward vere

★★★★★

4 years ago

Honest mechanic. Called for a consultation and he was really helpful in explaining about my car issues. He did say that my engine is basically shut and will have to replace, which sucks to hear. He said he doesn’t do engine anymore, but I am leaving a 5 star review because he is someone who will not overprice services. He just tells you straight up, which built trust for me. I’ll def go for any other car issues I have in the future.