Christian Brothers Automotive Avon

C

★★★★★

a year ago

I recently visited Christian Brothers for an oil change. Isiah and his staff are incredibly friendly and knowledgeable, walking me through what my car needed without any upselling or unnecessary recommendations. The oil change was done quickly, and they even topped off my fluids and checked my tires, which was a nice bonus. The shop was clean, organized, and had a welcoming atmosphere. I felt confident that my car was in good hands, and I’ll definitely be coming back for all my future maintenance needs. Highly recommend this place to anyone looking for reliable, efficient, and honest service!

paul stroney

★★★★★

3 months ago

The overall experience skill and assessment of the vehicles needs was done exceptionally well I would strongly recommend Christian Brothers to anyone in the community.

Steve Norris

★★★★★

3 months ago

Great staff and service. Cheaper than most dealerships with the same service results. Highly recommend.

Justin Lee

★★★★★

a year ago

5 start customer experience from beginning to end! Offering the shuttle service to customers is outstanding and appreciated. It takes some of the stress away when having to coordinate how do I get home after I drop my car off for service. Because I’m treated so well,fairly and received great mechanical work I won’t consider taking my car to another shop. I especially love the text message updates and being able to review services,estimates and confirm what repairs i’d like to get done right on my phone! Thank you Christian Brothers!

Matthew Hecei

★★★★☆

7 months ago

Great service and everyone there is very friendly. Easy to schedule service. Entire staff is very knowledgeable, and they don’t appear to pressure you for unnecessary work - recommendations are based on what they see as a result of their actual inspections that include pictures. However, pricing seems high.

Brandi Simon

★★★★★

4 months ago

My experience was great Christian Brother has always been so kind and welcoming and very knowledgeable. Everyone there is so helpful and I love going there.

Bernard Evans

★★★★★

6 months ago

Will be coming back , the Christian brothers provided me a service that I will never forget. Compared to other mechanics they got my car done in timely fashion and gave me no issues. Definitely recommend.

Colin McNamara

★☆☆☆☆

4 months ago

Charged $670 for an oil change and a new battery. Was told that the $180 electrical diagnostic check was necessary and separate from the $140 in labor to install the battery. Then on top of it all, they had the nerve to suggest another $2500 worth of “suggested” filter changes and fluid flushing. I’ve taken my two cars here multiple times over a 5 year period and it’s always the same. Shame on me for returning, but this was the final time.

Sujith Raigari

★★★★★

7 months ago

I visited Christian Brothers Automotive at Avon Lakes facility about a month ago and had a great experience. Despite not having a scheduled appointment, the staff welcomed me warmly and were extremely helpful. Everyone I interacted with was polite, professional, and genuinely willing to assist. Their expertise and ethical approach left a strong impression on me. I truly appreciate the service I received and would highly recommend this place to others.

Deneen Seljan

★☆☆☆☆

5 months ago

Took these the day before bringing it to Christian Brothers since they did the brakes in 2023 and were still under warranty. Taylor said her techs said they are "6mm and only 50 percent worn, no problem with them at all" - you decide if that's accurate. I know better. When I challenged Taylor (over the phone because she and all the techs leave at 5 - they close at 6pm) she was rude and an employee had to apologize for her. What good is a warranty if they won't honor it? Safety AND a Testimony should matter. My father was a mechanic for over 50 years and I respect the profession - seek expertise, honesty, and respectful customer service somewhere else....

Jennifer Snitzer

★★★★★

2 months ago

The gentleman that work here are amazing and go above and beyond. To avoid an accident today I veered off the road into a snow Bank directly across the street from them. I had left my cellphone at home and went to them to use the phone. After hearing what the problem was all of them came out in this horrible weather, freezing to death, to dig my car out, hook it up to a winch, and direct traffic! I can not thank them enough!

Priscilla Cseki

★★★★★

5 months ago

Isaiah was the one who worked on my car for several weeks, dedicating countless hours and ordering new parts to get it repaired. Despite Volvo not providing instructions on how to resolve the remaining issues, Isaiah was incredibly patient, understanding, and supportive throughout the entire process. He apologized and reassured me that I wouldn’t owe anything, not even for the parts. There were many phone calls with the insurance company, myself, and Isaiah, and I truly appreciate his kindness and professionalism. I am genuinely grateful for everything Isaiah did to help me through this difficult situation.

Ejustice Plumber

★★★★★

7 months ago

Well on my way to sturgis had gas in my diesal."Not Good" the crew dropped tank flushed lines new filters oil change minor repairs as well.They got me back on the road in 2 days.Allowed me to leave the bike trailer on there property as they worked. Absolutly reccommend they stayed late to get me to sturgis.Great shop trust worthy top shelf quality. Thank you sturgis was awesome

Sydney Smart

★☆☆☆☆

5 months ago

Not pleased because I scheduled an appointment for an alignment and specifically said I only wanted the front aligned. Again in person when I dropped the car off, I made it clear I only wanted the front wheels aligned. When I went to pick up the car, they had aligned all four tires and charged me for it. They did not call and let me know they had found a back tire misaligned, giving me the opportunity to review the cost and decide if I wanted to do this or not. Very disappointed because this seemed like a nice company, but I will be demanding a refund and taking my business elsewhere.

Bill E Blair

★★★★★

4 months ago

Christian Brothers auto repair shop in Avon was awesome. I don’t use that word often but their service and professionalism was a breath of fresh air.. I am now going to have my routine work done there. I had A warranty repair done there on my Mazda They were so courteous, quick and efficient and my car was running smooth as silk Sam and Anthony and Ravin were great everyone I spoke with was informative. Provided answers Professional. If you are searching for a shop to service your vehicle Don’t hesitate to call them Thanks Bill

Sara Evans

★☆☆☆☆

3 months ago

This place is a rip off. My husband should get his 280 dollars back. 280 dollars was paid for basically "nothing" but lies and misinformation. 280 dollars spent just for something to be looked at (easy job we were told after, charged 40$ at a well respected shop for them to look at same thing. To top it off, what Christian brothers said they checked and said xyz wasnt wrong, either they didnt look at all, or they have no idea what they are doing. We habe the pictures to prove it as well, if anyone at this business would like to give my husband any of his hard earned money back. Would love to hear from ya! Merry Christmas!

Vaporcast CLE

★★★★★

2 months ago

This is the first time I've used Christian Brothers Automotive. I'm very impressed with the quality of the work, the time it took to be completed and the price. They beat everyone's price by 300 bucks. I had to leave my truck there to have the work done and they gave me a ride to work AND then delivered my truck to me at WORK!!! Everyone was welcoming, kind and friendly. I would definitely recommend Christian Brothers Automotive to everyone.