Christian Brothers Automotive Lubbock

Wade Brown

★★★★★

5 months ago

Christian Brothers is great, but what sets any business apart are the people. Jon has always been the most attentive, knowledgeable, and understanding regarding my questions. Definitely recommend!

Gary Sullivan

★★★★★

7 months ago

I told John that I am unable to say enough how good the guys at Christian Brothers are. They are very good at communicating, quick and the best auto repair shop I have been to in my 60 years of owning a car/truck. You might find a cheaper place but you won’t find one better. I would give them 10 stars if I could. Chris and John at the front counter are great.

Eilene Raney

★★★★★

5 months ago

Chris get me information, everything that was going on with my car and I very much appreciate that. Edgar was the mechanic and he did a very good job on my car and fixed everything.That was wrong that I let him know what's wrong.I think the company is a very good company.And everyone there is so very nice.I appreciate all of you.Thank you.

Theresa Nesbitt

★★★★★

6 months ago

Christian Brothers fixed my a/c for me a while back. Its worked great ever since. But lately I noticed a leak under my car. I called christian brothers and spoke to Chris to see how long it would take to diagnose a leak under my car. He told me it might be tomorrow before they get to it. I described the leak to him and he offered to personally check it for me if I brought it in. So I did. It was normal condensation from the a/c. Nohing major thank goodness. But he also checked my cabin filter which was super dirty and offered to change it out for me for free if I got one at O'Reilly across the street. He did such a great job demonstrating how it was done I was able to change it out myself. But I was thoroughly impressed with the helpfulness and great customer service he showed me. Great job Chris. Yall keep up the good work! Thanks again :) 5 stars from me.

Caroline Hughes

★★★★★

6 months ago

Del and the mechanics at Christian Bros did a fantastic and thorough job fixing and refurbishing my import car that was in storage for over a year and in need of serious repairs. Christian Bros were highly recommended by family and this is an honest and dependable garage! From my family to yours if your vehicle needs work please allow Del and the mechanics to take good care of your vehicle with peace of mind! God bless them!

Taniya Manuel

★★★★★

6 months ago

I came to the Christian Brothers Automotive Shop for an unexpected A/C repair. My vehicle’s compressor went out and they had it looked at and fixed within 2 business days (dealerships have wait times of around 3 weeks to even take a look at your car so I was ecstatic about how quickly they could get to me). I did experience a hiccup that led me to have to return the day after picking my vehicle up but they handled the matter expeditiously. The General Manager (Bo or Beaux, I’m not sure of the spelling) even applied a credit to my account that I could use on future services. I greatly appreciated how he took to the time out to call me and explain everything , thoroughly. There’s nothing I respect more than integrity and a spirit of excellence. The facility was well kept, all of the employees were friendly to my daughters and I, and they have great oil change prices! I wholly plan to continue doing business with them and I am grateful that an A/C mishap led to my finding their shop. I would definitely recommend their services.

Rachel Berger

★★★★★

7 months ago

I just moved to Lubbock in June and my air conditioner stopped working. The Honda dealership recommended Christian Brothers. The entire staff was so helpful and a joy to be around. Chris and Dale handled everything for me and kept me updated through the entire repair process. They offered me rides home so I could avoid having to rent a car for a few days. Kayla, the driver, was so sweet and a great conversationlist. I am so impressed with the quality of the work and the customer service of the employees. I look forward to doing future business here. Thank you all for a great experience in Lubbock.

suzanne northcutt

★★★★★

5 months ago

Christian Brothers always provides excellent service with a personal touch, but yesterday Chris Negen went above and beyond. My truck had broken down near the shop, and he went out of his way to get the truck to the shop in order for me not to pay for a tow. I never expected this. Thank you Chris

MrShuffles072

★★★★★

6 months ago

I have had a few vehicles worked on there. I worked with Jon there for each one and he was phenomenal. He would get me the updates I needed and along with explain the issues that needed to be addressed, I would definitely recommend working with him if you take your vehicle there for service!

Lynn Day

★★★★★

7 months ago

We have a mini Cooper, and while it is fun to drive, especially with the turbo it can be hard to get parts and service. But not at Christian Brothers! My key fob battery was going dead. Those types of key fobs can be quirky, but I pulled into Christian Brothers and the manager looked at it for me, changed out the battery and sent me on my way with NO CHARGE. Grateful for the kindness and helpful service. We will gladly use them again in the future. Wish I could give them 6 stars.

Gregory Mompoint

★★★★★

2 years ago

The staff at Christian Brothers automotive did a great job. I drove from Odessa Texas to Lubbock because the Lubbock branch has a certified BMW technician. The BMW dealership wanted to charge me $7200, but I paid less than a quarter of that by purchasing the parts online myself and bringing them to Christian Brothers. They replaced my two front air suspension shock/ springs (vigor air ride , via Amazon) and they gave me a wheel alignment, all in three hours. They were kind enough to shuttle me to the Lubbock mall where I hung out until the car was ready. I really appreciated the way they prioritize the work on my car since I came from out of town, and now my car is back to normal floating over the bumps, smooth as butter!

Spencer Hardin

★★★★★

5 months ago

We’ve had our oil changed and tires rotated several times and been helped by Jon every time. He really makes you feel welcome and keeps you updated on the progress the whole time and really goes above and beyond with anything you need! I recommend Christian Brothers to anyone needing work done on their car!

Elise Martinez

★★★★★

4 months ago

I recently needed a catalytic converter replacement, spark plugs replacement, and a fuel injection service. After calling different mechanics and getting vastly different prices I settled on Christian Brothers. Beau is the person that has been with me everyday step of the way. He has been prompt about answering my questions, giving me price comparisons and making this process go by smoothly. I took my car in and got it back a couple of days later. (I was expecting a week or so) I was pleasantly surprised by the level of professionalism and kindness I experienced. Beau even went out of the way to reach out and check on how my car was doing. Which I appreciated so much. Christian Brothers Automotive will always get my business. I can't recommend this place enough.

sylvia salazar

★★★★★

3 weeks ago

I had a good experience with the team. Everyone was helpful. Worked on my spark plug and coil, battery and terminal, bearings, and oil change. Price was expensive but I did get a few quotes around town and I got a good deal here, I’m satisfied and will return.

Jennifer Rodriguez

★★★★★

6 months ago

I felt welcomed as soon as I walked in, I was greeted by a very nice gentleman Chris Negen, he was able to get my vehicle taken care of!! I definitely feel the presence of God here!! There is a complimentary table for guests! Love the Christian music!! Definitely recommend this place for oil changes or any other automotive repairs!! If I could put 10 stars I would!! God bless!!

David Ernst

★★★★★

2 months ago

Christian Brothers Automotive in Lubbock, Tx, is the BEST Repair Business in this town. They truly care and want to fix your vehicle correctly, the FIRST TIME. John is an awesome employee, as he explains every detail to you about what is wrong and how they want to fix the problem. I would give this facility 100+ stars, as I have used them since they began service in Lubbock, TX. Del is another great employee. Go in and ask for either of these guys. You will appreciate the care and concern that they have in getting your vehicle fixed correctly. I have used them since they began business in Lubbock. Would not go anywhere else!!! They fix the problem the FIRST time. An Awesome Place.

Davis Jackson

★☆☆☆☆

a month ago

I had a tire come off my car while I was driving it on the highway. This place was one of the approved shops for towing from Triple A and was the closest. I was initially impressed with them, I liked the categorized estimate with pictures and explanations, but then they charged me $1500 dollars for a single wheel. I asked them why and they gave several reasons I was suspect of, like it was a premium part that wasn't readily available. When I took my car to a different shop later to get new tires, they told me that same part was $472 and they'd never heard someone charged so much for a single wheel before. Christian Brothers also didn't do an alignment check on a car that had lost a tire and had a brake rotor drag on the road at 20 miles an hour, so my car wobbled greatly after paying them a total of 3 grand. Discount Tire realigned my car for 90 bucks in 10 minutes. It's so frustrating as I really wanted to like this place. The staff was friendly, responsive, and helpful every time I interacted with them. The work was done quickly and appeared to be comprehensive on the surface. It's just that Christian Brothers has a very nice facade while leaving the job half finished at an outrageous price. Go anywhere else.