About Business
Classic Collision is a leading Car Repair specialist serving the Burlington, NC, Burlington area. They provide a wide variety of solutions, including Auto body shop, Auto bodywork mechanic, Auto dent removal service, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 96 verified reviews, their reputation precedes them. As a locally-owned business in Burlington, NC, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Burlington, NC.
Google Reviews
Lifei Ruiz
★★★★★
3 months ago
They fixed our car up very nicely! We would recommend them!
K Slade
★★★★★
9 months ago
Great work! Got me in even without an appointment when I needed to get my car repaired so I could go to work. Helping me a lot. Kept me updated the entire process. Very satisfied
Michael Fiege
★
☆☆☆☆
Edited 7 months ago
Claimed to have preformed a radar calibration that was not possible to be preformed outside of a VW dealership. Spent 4 months with a broken car waiting for state farm to approve further repairs. Awful customer service when they were proved wrong by a scan of the car done AND VW sent out a specalist in front radar from their US headquarters and rude manager who could not admit he was in the wrong. Would not recommend this place to anyone who cares about their car or drives a car with any type of technology. NEVER RESOLVED THE ISSUE
sam lord
★★★★★
4 years ago
Best body shop in North Carolina. I have a seibon carbon fiber hood(retail goes for $1200). They are one of the best shops in NC, I will never go to another body shop as long as they are open. Customer service is 10/10, couldn't ask for anything better. I am truly happy with there work.
Chase Snow
★★★★★
7 months ago
This place is great, they are kind and patient with you and keep you updated on your car. It was all done in a timely manner and I got my car back looking brand new!
nicole blackwell
★★★★★
4 years ago
Can’t say enough good things about Rackley’s! From the very first encounter to the final pick up of my vehicle, Jay was great!! Customer service friendly, communicates exceptionally well and provides superb body work! Also the turn around time in getting my vehicle back was super quick! Anybody looking for body work should definitely chose Rackley’s!!
Kimberly Wiley
★★★★★
2 years ago
Sandy has the best customer service personality. Also the body work was top quality. Looks like it just came from the showroom floor. Pics below are the damage that was repaired.
Chad Hambric
★★★★★
9 months ago
Everything starts with customer service. Everyone at the shop greeted me with smile. When it came to the repairs of my bmw, everything was perfect. From the paint to the replacements, you couldn’t even tell there was an accident. This was also done in a timely fashion. Highly recommend.
Garland Young
★★★★★
8 months ago
In June of 2025, Classic Collision in Burlington, NC did minor repair of the back bumper and right-rear fender of my Toyota. The quality of their work was superb and the cost reasonable. Kyle Hepler and his staff were delightful to work with. Garland Young
RUSSELL SNOTHERLY
★★★★★
2 months ago
They did a great job for us. Would highly recommend this shop and if needed I would definitely use them again.
Donna Van Bodegraven
★★★★★
7 months ago
I chose Classic Collision for repairs covered by the insurance company for a teenager who backed into the driver’s side door of my car (which was parked on the street in front of my house) from the driveway across the street. 🤦♀️ Classic Collision kept me informed via text throughout the process. The results were perfect and they cleaned the interior of my car before having me pick it up. They arranged for a rental as well. Excellent work and exceptional customer service. Thank you!
Troyshawn Downey
★★★★★
4 years ago
Rackley Body Shop did an amazing on my 2020 Dodge Challenger. Everywhere else told me they were backed up until April or May. Went to rackleys, we talked & he got my car in the shop within a week & was done with it the following week. Every time I called or emailed him he always answered & responded i’m a timely manner. I’d definitely recommend him & will go back if need be,
Don Hanks
★★★★★
7 months ago
Overall the process to have my car repaired was smooth and seamless. Kept me up to date on the repairs and where they were each step. Highly recommend for all body work and repairs. I will use them again in the future. Thanks again for taking care of my 2023 Civic
J Foxworth
★★★★★
5 months ago
Classic Collision was fantastic to work with. They worked seamless with the insurance and the rental car company. The repair work looks fantastic and They returned my car cleaned inside and out!
Christine Distelhorst
★★★★★
8 months ago
These guys are friendly and very helpful. They did an excellent job on our van! We did not expect a car wash out and inside! They seemed to take pride in their work!
Deana Nelkin
★★★★★
4 months ago
Very happy with entire process, they notified me timely of status, didn’t take too long and made it seem less for returning rental car. Great shop, would definitely use them again!
Aztech c
★★★★★
2 years ago
👏🏼WONDERFUL 👏🏼 WONDERFUL people 👏🏼. I was so thankful to have this team assist me in my recent accident. Everyone from the team from reception Miss Cindy, and Miss Joanne were so kind and helpful answering all my questions when I first submitted my claim. The estimater Nick was very thorough and helpful doing the estimate! I am truly thankful for Classic Collision. Thank you all for making this process easy and quick! God is good 🙏🙏 (Before and after)
Bill & Gale Taylor
★★★★★
6 months ago
Back in first part of August our 2016 Outback was rear ended on Church St. While the damage didn't look too bad, we wanted it repaired. After checking around we decided to use Classic Collision and we were very happy we did. They found hidden damage in addition to what was readily visible. Their process was easy, they kept us apprised every step of the way via text messages and they actually had the car repaired ahead of their projected schedule. We keep our cars neat and clean inside and out but were amazed when we picked it up that they had detailed the car, especially on the inside. Even the cargo area rubber mat looked like new. When you get a survey from a company on how they do, I never give 10s because I always feel like 9s should be a great score and there is always room for improvement. In this case, they proved to be the exception, they earned all 10s! And you best believe that we will highly recommend them to our friends and colleagues. They did a super job from start to finish and went above and beyond, exceeding our expectations.
Jeannette Miller
★★★★★
a year ago
I had an absolutely wonderful experience at Classic Collision of Burlington! Kyle Helper provided outstanding service and went above and beyond to make the entire process smooth and stress-free. My mother’s car looks brand new—it’s like the damage never even happened! Kyle was professional, knowledgeable, and incredibly kind throughout the whole experience. I truly appreciate his attention to detail and the care he put into ensuring everything was perfect. If you’re looking for a trustworthy and high-quality body repair shop, I highly recommend giving Kyle a call at Classic Collision of Burlington. You won’t be disappointed!
Lynn Stevens
★★★★★
a month ago
Another body shop estimated 12 days for the work. Classic Collision - Burlington, NC explained they'd order the factory part in advance and call me to take my car in for the single day the repair would take. Single day? It took them about an hour. Looks good as new. And their price was significantly less than the shop that wanted me to leave the car for almost 2 weeks. And the people were super nice.
