Classic Collision

Rochelle Hamilton

★★★★★

a month ago

Couldn't be more satisfied with the stellar experience I had with Classic Collision. The entire staff very professional & helpful. My truck was also detailed and cleaner than when I dropped it off. The body work was impeccable. Thanks for the fantastic job & experience!

Amy Oseguera

★★★★★

3 months ago

Classic Collision was one collision shop approved of through insurance. I went to the one off Dale Street. Everyone was great, but Kristi really walked me through the whole process, answered all questions, kept me up-to-date and was really honest and pleasant to work with. They arranged for a rental car and everything worked so smoothly. My car was done earlier than I expected and it was clean inside and out, something I did not expect. I felt like I was driving a new car. Kudos to the whole team. This was paid through someone else’s insurance, so the cost didn’t affect me, but I did receive an invoice to document the work that was done and I don’t remember the price being outrageous.

Morgan Short

★★★★★

a month ago

Someone hit and damaged my car. It was a frustrating experience. But I submitted a claim to Progressive and was set up with the team at Classic Collision. They made an otherwise frustrating experience, very positive. The team was professional, empathetic, and timely. My car was returned completely fixed, washed, painted and vaccuumed. I was very satisfied. I hope I never have to go back, but if I do I know i'll be taken care of.

Ash

★★★★★

Edited 5 months ago

The customer service at Classic Collision is exception, and was far beyond any other auto body shop I’ve worked with. Husein Hassan and Kristie Esterby went above and beyond: they kept me updated every step of the way, worked tirelessly with my insurance company, and even handled all the rental car details so I didn’t have to worry about a thing. When I picked up my car, it had been beautifully repaired and even detailed. Their shop is newly remodeled. Their communication was excellent. Classic Collision truly combined professionalism with neighborhood charm. Highly recommend, especially Husein and Kristie!

Karen Martin

★★☆☆☆

5 months ago

We needed to have a lot of repair done on our van after hail damage. The roof and the hood were replaced. Staff was very friendly and we got nice updates on the progress until it was completed. However, we needed to return it twice for additional repair. The first time a plastic stripping came loose from the roof and the second time the windshield wiper cleaner was not reconnected to the roof. It was small things, however, we had to arrange time to go back twice. The staff was very apologetic but I was never offered any compensation for our time it took to return twice. In addition I am concerned about what other "little things" were not completed properly and will cause future problems. I would not recommend going here. Our repair was $18,000. The work should have all been done correctly the first time.

Minnesota Islander

★★★★★

3 months ago

This location did an amazing job of repairing and replacing my back bumper and a portion of my lift gate after a fender-bender accident. Service Advisor Kristie always kept me in the loop as to how the repairs were going and where they were at in the process. I got my car before the expected finish date which is an added plus. I will definitely go there again if need be.

Liz Burke

★★★★★

5 months ago

5 star rating because they did everything right. Great customer service, kept me posted as my car was being repaired. Completed the repair early, and cleaned my car inside & out and it looked like a new car! Not bad for a 2008 RAV4. Highly recommend this body shop!

Alexis Jimenez

★★★★★

4 months ago

Such a great experience! The whole staff is amazing to work with; especially Hussein, he made this whole process so easy and effortless for me. My car looks so good, highly recommend this location!

Candace Hanson

★★★★★

4 months ago

They made my repair incredibly easy! The customer service and attention to detail was impressive. They made everything convenient and they were kind and easy to work with. Best experience I've ever had with auto body repair services.

Pakou Yang

★★★★★

6 months ago

I was impressed with the work they did for my car, outside and inside. Even my husband was impressed. At first, I felt a little uneasy because my insurance underestimated the damage to my vehicle, but after speaking with Kristie, providing her further information about the damage, I really felt she advocated for me and was able to get the needed repairs done [of course, this came with getting clarification and advocating for myself to my car insurance too]. I was informed throughout the process, and the completion felt timely. While I don't get to engage with the other staff, I can see that their work matters, and it shows in the quality they provide. Thank you!

Tenzin Dolkar

★★★★★

7 months ago

I have been here twice for my family member’s car repair. The manager Hussein was exceptionally patient, made the process smooth for us. We went in scared and anxious and he took the time to explain each every detail of the repair and updated us on the progress of the vehicle. Everyone in the facility was very warm and kind. We are thankful for the service.

Michael Blank

★★★★★

a month ago

Very friendly place! Explained to me in great detail on the repair process. Kept me updated daily on how long it would be. I would highly recommend Classic Collision!

Paul Polta

★★★★★

6 months ago

Kristie is very friendly and professional, Classic Collision pays attention to detail which resulted in an exceptional job that looks like new. The scheduling was prompt and finished on time. I was kept informed of the progress and clearly explained of the work being done. Very stress free experience and I highly recommend.

Peter Brown

★★★★★

Edited 7 months ago

Classic Collision did a top-notch repair of my 2024 RAV 4 which was broadsided by another car. They are excellent communicators re work to be done, scheduling, costs, and completion. I could not be happier with the workmanship, and I recommend them without hesitation.

Ryan

★★★★★

2 months ago

Needed a mirror replaced and the experience couldn’t have been better. Fast, fair price and communicative throughout the repair process. Thank you!

Kristine Abrahamson

★★★★★

9 months ago

Classic Collision is a great place to take your car to be fixed. I took my car there after someone damaged it. They made is so easy to deal with the other person's insurance. In fact, they did most of the work! I got continual updates on the progress they were making. And when I picked up my car, it was beautiful not only on the outside, but the inside as well. Everyone working there is so nice and helpful. This is now my go-to place.

K M

★★★★★

6 months ago

Excellent work! Excellent customer service! Go above and beyond in all respects! I highly recommend using them if you ever need a service they offer . Honest and reliable.I was at the Selby and Dale location.