Classic Collision

Pamela Ward

★★★★★

3 months ago

No one wants to experience an accident. However, life happens and when it does, Classic Collision located at 619 Marina Drive is the place to go! When we retrieved my brother's car today, it looked brand new! Wow! My brother is a Vietnam Veteran and I am very protective of him because he is wonderful to our entire family. In other words, I am very selective regarding everything that concerns him. I chose Classic Collision and I am so glad that I did. From the very beginning, Michelle and Justine listened attentively and provided warmth, smiles, and gratitude. They are awesome! The entire staff is amazing! I must also mention Marco who has an award winning personality, Kevin the Body Shop Technician, and of course Alex the Painter. They smile all the time. This let's me know that they enjoy and appreciate their jobs. I asked for names because ALL of them deserve recognition. Another plus is the fact that they are connected in extremely close proximity to Enterprise rental where Colin will take excellent care of your rental needs right next door. This is a one stop shop. I will reiterate that no one wants to be involved in an accident, but if you are, choose Classic Collision and you will drive away with a beautiful and warm smile on your face. This shop restored my faith in humanity. The world isn't always kind, but this staff that operates like family, has mastered the Art of Hospitality, gratitude, kindness, professionalism, and warmth. They're just Classic! Well done!

Kim Draughn

★★★★★

5 months ago

I can’t thank this shop enough! My bumper had popped out when a 18-wheel truck mud flap hit my car on 526 and they snapped it back into place in minutes — and wouldn’t even take payment. As a woman who’s always a little nervous about being taken advantage of at repair shops, this experience meant so much. They were kind, honest, and genuinely helpful. I’ll definitely be back and will recommend them to everyone I know! And their amazing office manager Michele even offered me a hot cup of coffee while I waited!!! Thank you Classic Collision on Daniel Island!!!!

Sarah Braunstein

★★★★★

8 months ago

I had an outstanding experience with Classic Collision on Clements Ferry Road! Michelle and Justine were incredible throughout the entire process—friendly, approachable, and never once intimidating. They were consistently responsive, kept me informed at every step, and made what could have been a stressful experience truly seamless. I can't recommend this team enough—thank you, Michelle and Justine, for your professionalism and care!

Ella Nolte

★★★★★

7 months ago

I had a flat tire on my way to work and stopped by here hoping they could help. They immediately jumped on it, fixed my tire within minutes, and when I went to pay, they insisted it was free. Their kindness and quick service turned my stressful morning around, and I’m so grateful. Highly recommend them for not only their skill but also their generosity!

Casey Szegi

★★★★★

7 months ago

I can’t say enough about how amazing Miles, Pax, and Joe were! They went above and beyond to help me when my car wouldn’t start and kept throwing error codes. I was stressed and unsure what was wrong, but they took the time to get my car looked at right away. Turns out, it was just the battery! Their professionalism, kindness, and willingness to help truly stood out. I’m so grateful for their support and highly recommend them to anyone needing great service!

Marlo Oronce

★★★★★

9 months ago

I first had my 2018 Highlander repaired at the North Mt. Pleasant Classic Collision, but the work on the rear hatch wasn’t quite right. Thankfully, the Marina Drive team—especially Justine Yager—stepped in and fixed everything to my satisfaction. They were professional, kind, and got the job done right. I really appreciate their care and follow-through.

brett miller

★★★★★

4 months ago

CC made the process very easy. They are proactive in keeping me updated from the moment they received my claim, to the time I picked it up. Clearly communicated what to expect and how they will communicate. Michelle, an absolute delight!

Les Cotter

★★★★★

6 months ago

The Team at Classic Collision Daniel Island is great. Although my truck ended up being totaled, they were super helpful and responsive through the whole process and they genuinely care about their customers.

Peter Ferrigno

★★★★★

9 months ago

i cant say enough good things about Classic Collision , Marina Drive. They went out of their way to help me out with my wife's car today ,the car required a small fix on the front bumper . Just two years ago my wife had an issue where she destroyed the front bumper on her RR. Classic Collision did a masterful job making it look like new. they are friendly , professional and deliver results on time. I will recommend them to anyone needing Collision help. Special shout out to Justine she is a pleasure to work with.

Caroline Jones

★★★★★

a year ago

I’ve had the unfortunate experience of my car being rear-ended twice in the past seven months. The first time, the damage was fixable and Classic Collision was able to work their magic to get her back, just as good as new! This second time, however, my car was deemed a total loss by insurance. While this process could have been overwhelming and disheartening, it was made so much more bearable by the exceptional team at Classic Collision, especially Michelle and Justine. From the moment I walked through their doors, Michelle and Justine went above and beyond to ensure I felt supported and cared for. Their warmth, professionalism, and dedication to providing outstanding customer service exceeded my wildest expectations. They treated me not just as a customer but as if I were a member of their own family, always showing genuine empathy and a commitment to helping me navigate this challenging situation. Michelle and Justine were consistently warm, helpful, and incredibly efficient, keeping me informed every step of the way and addressing all my concerns with patience and kindness. Their ability to blend exceptional service with heartfelt compassion turned what could have been a stressful experience into something manageable and even uplifting. I am profoundly grateful for the care and attention I received at Classic Collision and cannot recommend them enough. Thank you, Michelle and Justine, for your incredible support and for demonstrating what true customer service looks like. You made a difficult time so much easier, and I’ll never forget your kindness.

j.a. averaino

★★★★★

a year ago

I was very satisfied and happy with the end results of my extensive & challenging truck repair. Some parts took awhile to receive but not their fault and they always kept me updated. They covered details I never would have expected, it was like they were working on their own vehicle. Customer service from liaison Justine was outstanding, it has to be perfect for her before it's delivered to the customer, that's hard to come by. Glad I choose Classic Collision

Tim Rinaman

★★★★★

9 months ago

The team at Classic Collision repaired my car expertly after a tree limb fell on it last year. When I had a problem with electronics in the same area as the repair, I took it back to them, because they already knew the history of the car. Justine Yager coordinated having the glass contractors available for my appointment. Together, they and the CC team quickly diagnosed the issue -- turned out to be unrelated to the previous repair. Then, they fixed it at no cost! Plus, they showed me the preventative maintenance action needed to preclude it happening again. Justine kept me updated frequently throughout the process. She is upbear, congenial and gracious. I recommend her and the entire team at Classic Collision to anyone needing work on their automobile.

Rob Hamby

★★★★★

9 months ago

After a tree fell on my 2021 GMC Sierra Denali, leaving it with significant damage, I was bracing for a frustrating and drawn-out repair process. Instead, I was met with the absolute opposite at Classic Collision Clements Ferry. From start to finish, they were a pleasure to work with. They handled everything with my insurance company—advocating for me at every step—and took all the stress off my plate. They even arranged a rental car on-site. It was truly as easy as pie. Michelle and Justine were outstanding. Their customer service was exceptional, and their professionalism and attention to detail were evident at every turn. They underpromised and overdelivered when it came to the timeline—my truck was ready sooner than expected. And when it came to the actual repairs, they overpromised and delivered. The quality of the work was top-notch—my truck looked like it had just rolled off the showroom floor. I sincerely hope I never need their services again, but if I do, I wouldn’t go anywhere else. Classic Collision Clements Ferry has earned my full trust and gratitude.

Richard Bachert

★★★★★

10 months ago

Derek was the tech who did the windshield chip repair this morning. He did an amazing job! He was very professional, knowledgeable, and personable. I am quite pleased with his workmanship and with the information he provided me.

Mark Hurley

★★★★★

9 months ago

Wow, Justine and the staff are amazing. Very helpful and friendly. I’d highly recommend a visit here for your car needs. Also a convenient rental car company in nearby office. Definitely six stars!

John Chiola Jr

★★★★★

a year ago

Greetings are always friendly. They keep you updated on the progress of estimates and repairs. They kept my insurance company updated. I cannot rate their body work because my car was totaled and wasn’t repaired.

Cynthia Somers

★★★★★

2 years ago

I lucked out when I accidentally ran across this location. Justine, Brandon, & Keith really treated me well & I felt appreciated as a customer. They got my job done very quickly. As an added bonus, I was given a free car wash & vacuum before I left. I highly recommend the Marina Dr location. Very friendly & professional.