About Business
Residents of Yorktown, VA, Newport News have long trusted Cliff’s Tire and Auto Center for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto air conditioning service, Auto tune up service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.7/5 rating with 288 reviews. Throughout Newport News, and particularly in Yorktown, VA, Cliff’s Tire and Auto Center is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Cliff’s Tire and Auto Center for any Car Repair inquiries or to schedule a visit to their Yorktown, VA facility.
Google Reviews
Randy Hall

★★★★★
6 months ago
I had the unthinkable happen. The transmission failed in my wife's Chrysler T&C, fortunately it failed right across the street from Cliff's! I towed it over there and they immediately got to work getting a new transmission. In no time, they installed a new transmission and had us back on the road! Even better, at no cost, they offered us a courtesy car as a convenience! The people were friendly and helpful!
Violet Walsh

★★★★★
4 months ago
My husband’s family have been coming here for years, customer service is above and beyond, honest, knowledgeable, very professional, easy to talk to, they listen to you, I feel like family, I know I’m in good hands, I refer them to anyone who asks about where I should take my vehicle.I also want to mention, I was sent pictures and a detailed description.
lee Ulsas

★★★★★
4 months ago
Good people, good work, fair prices. If you don't know much about cars, you don't have to worry about them trying to adjust the kannipity pin on your jamb flange.
Deanna

★★★★★
3 months ago
Everyone was very nice and friendly. They took care of my vehicle in a timely manner. They did not try to sell me stuff I didn’t need!
Michele Pachot

★★★★★
5 months ago
This was my first time at Cliffs Auto. I received excellent customer service. They went far beyond that was expected. I highly recommend and will definitely return for any future service on my car.
Bob Saunders

★★★★★
7 months ago
I always get great service at Cliff. Maria is always courteous and prompt with all appointments and any other required information. Cory provides excellent technical information when additional work is required. The work completed is always great and timely. The one time I had an issue they instantly took the car back and completed the required repair. I highly recommend Cliffs for any car service one might require@
Annette Rimkus

★★★★★
6 months ago
Personal, honest, friendly service. I learned a lot about independent car service vs. highly advertised corporations with promises that have “hidden catches” . Thankfully, they made appointments for state inspections. As one who waits for service to be completed, they saved me from sitting 3-4 hours in an auto waiting room,
Angela Harris

★★★★★
4 months ago
Was able to wait while my car was serviced. Clean and comfortable waiting area. The staff was very courteous and helpful. I’m thankful to have found local business for my car needs
FATUMATA SAMAH

★★★
☆☆
6 months ago
Overall service was quick for state inspection. Price quoted for necessary repairs was fair for the market. The only thing was that I was told that a light did not work and it only need to be plugged in and not replaced. Staff was great with initial drop off and inspection. Was just a little bothered when returning to pick up vehicle after having to get a reinspection. The pickup was very dismissive and unprofessional. I really wanted to address it with her but I chose to just take vehicle and leave so that it would not become a worse interaction.
John Bundy

★★★★★
Edited a year ago
Super dope. Their front desk manager is a ray of sunshine with a bit of Snark. Love it. My experience here was. She needs a raise! Lol no seriously They fixed my vehicle that I had so much trouble with and now it’s perfect. Can’t wait to do more business with them.
Billy McGowan

★★★★★
5 months ago
These guys are awesome! Got me in when I could and did my bumper pull travel trailer vehicle inspection. While I was there I asked for a quote on brakes. They gave me a printout and let me think about it. Very professional and friendly. Definitely will use them for all of my truck and car maintenance. Thanks guys for being awesome!!!!
ARTHUR GANDY

★★★★★
3 months ago
My first time having an appointment for a state inspection. Would have thought it would have been quicker. One hour I guess is not bad but was expecting if I was on time then they should be on time. Just a courtesy. Will I do it again? Perhaps.
Magan Galvan

★★★★★
a month ago
Great service from beginning to end! Was working through a warranty and they kept me in the loop every step. Def will be returning in the future for my car service needs.
Teri Hodson

★★★★★
4 months ago
The staff at Cliff’s were very kind and knowledgeable. I had an inspection done (I made an appointment ) and they completed it on time. My car passed without issue, but they texted a list of potential maintenance issues based on the car mileage or something they saw (like tire wear) with a price quote for each item so I could go ahead and have it done or save for a later date. There was no pressure to do the maintenance.
Megan Gilliam

★★★★★
6 months ago
I was really happy with my inspection. They provided a picture of everything, which helped reassure me about suggestions they made. I didn't feel any pressure to fix anything that wasn't necessary. The staff is super friendly, and they were able to see me with only a couple days' notice and had my car ready within a couple hours. Very pleased.
Mercy Haag

★★★★★
3 weeks ago
Great customer service. Sent me a detailed explanation of everything thats needed for my vehicles’ maintenance. I recommend them for sure. Thank you.
Adam Roach

★★★★★
2 months ago
My experience with Cliff's Tire and Auto was nothing short of excellent. I brought them a car with several significant problems. They were very thorough in diagnosing the issues and developing a great plan to get me back on the road. I was kept in the loop throughout the process and I am very happy with the results. Going forward, they will always be my first call for any auto repair or service needs.
Valerie Garrett

★★★★★
2 months ago
Had to use them a few times and they are honest, hard working guys. They tell the truth about repairs you need and will def tell you if something is not needed, which is rare with auto repair. They do as they say and I’ve never had any issues with them. Staff is friendly too. Love them!
Chris Baker

★★★★★
5 months ago
This is actually Joni Baker posting under my sons name. I had dropped his car off for him while he was out of town for a state inspection and tire alignment. Cory helped and was very pleasant and gave detailed explanations about the work done and also gave us a complimentary inspection with suggestions of some services that could be done in the near future. In doing so they put no pressure on you to feel obligated for them to perform the services at this time or with them. I appreciate their honesty with the report that actually had pictures that accompanied the receipt. I had my car inspected there as well a few weeks ago and received the same courteous service with Maria. We as a family will continue to consider Cliffs for all of our automotive service. We feel we have found a place we can trust and maintain our vehicles with honest and very professional mechanics.
Clark Schurz

★
☆☆☆☆
a month ago
I brought my vehicle in for an inspection and ended up being charged $475 to replace a serpentine belt and a parking light. Considering we still had 10 days left on a legal tag, the urgency and pricing felt excessive for what was done. On top of that, one of the front right lug nut had been tightened so aggressively that it took nearly an hour just to remove the tire in order to replace the belt. That kind of over-tightening is unnecessary and creates avoidable labor.Karma comes back, and sometimes it’s in the form of a review. Luckily I know this for a fact because I myself replaced the tires a month ago. The salesman was polite. But when you’re charging that kind of money for relatively straightforward work, politeness doesn’t offset the feeling of being overcharged. Unfortunately, the experience left us feeling taken advantage of, especially as a woman dealing with an auto repair shopwhich is something no customer should ever feel. I would not recommend bringing your vehicle here, even for a basic inspection. Transparency, fair pricing, and proper workmanship matter