Coast MBZ BMW Service

Linda Brigante

★★★★★

4 years ago

My husband and I have owned BMWs and Mercedes-Benz vehicles for almost two decades. We've brought our cars in for servicing and maintenance at various places in OC, but Coast MBZ BMW is bar none the most professional. Justin (the owner) is honest and reliable. Never up-sells us. Never tricks us to buying anything we really don't need. The work and attention to detail is phenomenal. I highly recommend this business for great quality work and service at reasonable prices - I've been a loyal customer for over 3 years.

Maggie I.

★★★★★

4 years ago

I am so glad I found this shop! Justin is courteous, professional & cares about making the customer happy. The work was done on time, and there were no surprises with the bill at the end. Matter of fact he did not charge me for one of the filters changed, when the miscommunication was mainly on my end. Thank you Justin!

Jared Bostrom

★★★★★

2 years ago

I have taken my car to Coast MBZ for years now. They always have done great work and taken great care of my vehicle. I recently had miscommunication about a job but the owner was very professional and made it right. I would recommend their shop to anyone looking for excellent service.

John Schwarm

★★★★★

3 years ago

The engine in my BMW (2013) sounded like it was going to blow up and was leaking oil. Justin and his team immediately identified the issue (something they’ve never seen before) and made the repairs for a reasonable price. I was able to bring my car in the same day I called which was different in my experiences at other places. I would recommend Justin to my friends and family who are in the area and will be coming back for any other issues that may arise.

Reza Sarmadi

★★★★★

7 years ago

I called 5 different places before deciding to go with Coast to service my BMW i328. Not only they quoted me the best price, their staff and the overall experience while working with them was a solid 10/10. Justin you rock man! First time customer and I will never have to look anywhere else for my car service needs again. I can't wait to come back when my wife's car service is due. See you guys soon!!

S Old

★★★★★

4 years ago

My car has the check engine light on, with long cranking when starting. Justin identified the problem fast. He offered me an option that I could drop off the car after he get all parts, which is really helpful. I was expecting the repair gonna take 1-2 weeks, Justin arranged his time and got it done in 1.5 days which really surprised me! The car now runs perfectly, besides the check engine problem, the cold start rattling noise is gone too. amazing work!

Nicole

★★★★★

5 years ago

Justin is the best!! I had been coming here for awhile before he had taken over and am honestly so happy with the service I received here. I highly recommend if you have a MBZ or BMW. I've gone for scheduled maintenance and part replacements. There's a very small waiting room, but most of the time I walk over to Mitsuwa Marketplace to do grocery shopping while I wait (very convenient location). This was a long overdue review. (PS: thanks for cleaning my windshield!!!)

Kevin LaDow

★★★★★

6 years ago

After working with Justin and his team I will not be returning to any other service or dealership for any maintenance or repairs to my car. Justin is extremely fair, kind and knowledgeable. He is 100% honest with what your car needs and doesn’t need, and takes the time to make sure you understand exactly what is going on with your vehicle. Also, fast turn around (always same day as drop off in my experience) and incredibly fair price !

Mike Heoh

★★★★★

3 years ago

I own a 2007 Mercedes and was lucky enough to live close to the Coast MBZ shop. I still did my research and found that they had the most competitive estimate of repair costs. Justin accommodated my walk in service and him and his team inspected my vehicle, explained to me what repairs were most important and worked within my budget. This means we both were working within expectations, ensuring a happy transaction. Thank you and will continue to service my Benz at Coast MBZ.

Harold Levy

★★★★★

5 years ago

I recently moved to Costa Mesa and have an older Mercedes that I service every 7,500 miles. I was looking for a good mechanic and Justin and his team are thorough, easy to work with and offer a very fair price. They have an app that automatically texts you updates when they are working on your vehicle, and sends photos to your phone of any recommendation for repairs or replacement parts. Justin is very thoughtful in suggesting what work he thinks should be done sooner than later and what can likely wait until the next service. Since this was their first time looking at my car they also did a comprehensive courtesy diagnostic on my engine and even sent me a point by point list with all the items they checked and what is on the watchlist for potentially needing repair in the next 6-12 months. I will definitely be working with Justin and his team as long as I am in the area and own a Mercedes. They also offer service for BMW cars, I don’t have one but I am sure they do a terrific job with them as well. Very thankful that great independent businesses like this are around and in the neighborhood. I highly recommend them.

scott lynch

★★★★★

a year ago

These guys are the best! Great customer service, quality work and pricing way better than the dealership. We’ve brought our 2015 bmw x3 3.0 in multiple times and each time they’ve quickly addressed the issues at reasonable prices. Highly recommend

Kristy Esparza

★★★★★

2 years ago

I had a great experience with Justin at Coast MBZ BMW Service. The dealership told me I needed new breaks. I took it to Justin and he told me I could wait another 4k mikes before I needed them! I totally appreciated his honesty and when it was time, he squeezed me into the schedule so I could get the job done before heading on a road trip. I will be going back for future services.

shaan

★★★★★

a year ago

justin does amazing work for a fair price, love this place. about to go in tomorrow again for another service!

Corbin Bennett

★★★★★

6 months ago

Great service! Justin and team communicate well. They text, and call, and are super pro active. They aren’t pushy and they simply educate. I will continue to take my 5 series BMM and GLE MBZ here

James Corpus

★★★★★

6 months ago

I can’t say enough good things about Justin and Coast MBZ BMW Service. From start to finish, the service was excellent, communication was clear, and the honesty was refreshing. Justin took the time to walk me through my options with my Mercedes-Benz GLE 350 and gave me advice and direction that ended up saving me thousands of dollars. It’s rare to find a shop that puts the customer’s best interest first, but Justin does exactly that. His professionalism and straightforward approach gave me total confidence in the process. If you own a Mercedes or BMW and want a trustworthy shop that treats you like family, this is the place to go. Thank you, Justin, for your integrity and for going above and beyond — you’ve definitely earned a lifelong customer!

Kim K

★★★★★

2 months ago

If you are looking for the best of the best service for your Mercedes or BMW car repair or maintenance look no further than Justin and his team. They are beyond professional, extremely fair in pricing and most importantly always very honest, helpful and thorough. I've been taking my Mercedes in to him for years and I always feel valued as a customer and I appreciate the quality and care he provides each and every time I need my car serviced. Excellent quality and care.

Tom Feng

★★★★★

2 months ago

5 Stars for Coast MBZ BMW! Took my 2015 435i in for a brake fluid flush today. Superfast service with high quality! Great price for the Newport/Costa Mesa area and much better than dealership rates. Honest shop, quick service.