About Business
Coastal Glass is a leading Car Repair specialist serving the Chesapeake, VA, Chesapeake area. They provide a wide variety of solutions, including Auto glass shop, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 75 verified reviews, their reputation precedes them. As a locally-owned business in Chesapeake, VA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Chesapeake, VA.
Google Reviews
Chris O'Hagan
★★★★★
a month ago
Wonderful experience. I've never been so thankful to a business. Truly a blessing. Absolutely love them.
charles everett
★★★★★
3 months ago
Hello I'm charles the collision center Norfolk just would like to thank costal team for the service they provide clean and professional services employees are very knowledgeable and respectful luv the team Darryl , nate ,Mike ,cast deanna great job and thank u all
Brian Gimbel
★★★★★
2 months ago
Coastal Glass replaced my door window.after it was broken out. Quick appointment, very fast replacement and they cleaned out all of the broken glass. Outstanding experience.
Jiselle Velazquez
★★★★★
a month ago
Coastal Glass was professional, and fast! They got me right in and took great care of my car. Highly recommend!
MiCar Collision
★★★★★
3 months ago
We have used coastal glass for all of our glass replacement and removal/install needs for over 25 years! They come to our facility multiple times every week. They are reliable, professional, and have exceptional quality!
Sarah Fields
★★★★★
3 months ago
Shout out to Darrell for being the kindest human I’ve encountered in ages. My insurance company sent me in because it was raining into my vehicle. After the inspection Darrell realized that the windshield was not glued down AT ALL. My insurance company said now that it was glass related for them to send me on my way and they would contact me to repair the glass then go from there. Thankfully Darrell stepped in and told me he was replacing the windshield being that my vehicle was in no way safe to drive. Especially in pouring down rain. I seriously can’t recommend him and this company enough. Truly speechless at the display of kindness that was shown to me today. I have two little girls and it means the world that Darrell wouldn’t just “send me on my way” like my insurance wanted. If I could give 100 stars I would.
Venetia Huffman
★★★★★
4 months ago
If you have a need for auto glass repair or replacement, definitely contact Coastal. Excellent service, competitive pricing, and Jen at the reception desk will make you so comfortable and welcome that you don't want to leave. I won't go anywhere else.
Daniel Shetler
★★★★★
4 months ago
Happy to give this 5-star review. Everything about the experience(outside of needed to replace a windshield) was positive. From the initial phone call, to their (as promised) follow-up call, to pricing, scheduling and completing the replacement on time. With the recent trend of bad/no customer service, Coastal Glass deserves a shout-out as a well-run local business.
Sandy Ault
★★★★★
6 months ago
Hello had a great experience with my recent windshield replacement. No problem once installed even with the hard weather we just had. The installer(Deanna) was very professional and did a great job. Recommend her for any windshield repair u may need. 💯👍👍🌟🌟🌟🌟🌟❤️
John Randle
★★★★★
4 months ago
I own a landscaping company and recently broke a cars back window and we sent them to coastal glass and they had the window repaired within the hour of it happening. I also took my personal vehicle there to fix my cracked windshield and they had me in and out in less than an hour. Top notch service at a super fast pace. I Highly recommend all auto glass needs to be fixed here.
Matthew Greene
★★★★★
3 months ago
Had a windshield replaced on my wife’s car yesterday by them. Amazing service and can’t say enough about the customer service I received from calling to set up an appointment to picking up the keys. Very pleased with the outcome and will definitely be using them in the future if necessary. Thank you Coastal Glass!
Stephen Stamos
★★★★★
4 months ago
My entire experience with Coastal Auto Glass was excellent. From dealing with my insurance company to rushing me in two days before Thanksgiving so I could get out of town was service above and beyond. The staff was friendly and accommodating. And what I loved is that they did what they said they were going to do. I’d give them more stars if I could.
newcaddie
★★★★★
4 months ago
Got my windshield replaced here and they really looked out. Everybody was cool, professional, and easy to talk to with no attitude. Everyone that I either talk to or observe I would consider to be just good people. They got me in and out very fast. The process was smooth. I started it the day before. Then I just handed my keys over when I got there. I’d definitely recommend them and wouldn’t hesitate to come back if I ever need glass work again.
Lynda Drew
★★★★★
3 months ago
Coastal Glass sets the standard for how auto glass work should be done. The technicians were professional, efficient, and highly skilled, and the quality of the installation was excellent. You can tell they don't cut corners. Kate, the shop manager, was fantastic. She was knowledgeable, easy to work with, and made sure everything went smoothly from start to finish. Customer service like that is rare! I've previously used larger, heavily advertised auto glass companies (S L), and the difference is night and day! Coastal Glass carefully inspects their materials and ensures the job is done right the first time. No scratches, no leaks, no concerns. I would confidently recommend Coastal Glass to anyone.
Mike Kopacz
★★★★★
2 months ago
Fit me in very quickly for a windshield replacement. Staff was professional and courteous and work was completed very well and quickly on top of it. Price was significantly cheaper than safelite and completed faster than originally stated. Upon completion they didn't rush me out the door but actually had my best interest in mind by telling me my best bet was to wait a few minutes longer to allow adhesive to dry. Had interactions with at least 4 employees from the front staff to the technician who performed the work, all professional and friendly. When waiting on my vehicle I noticed someone showed up without scheduling and instead of turning them away on a Friday, the staff did what they could to take care of them as well. Highly recommend. I don't wish to need glass service but if I do I would go back to Coastal Glass.
Kristen McLean-Gonzalez
★★★★★
3 months ago
I recently had glass installed by Michael and Dave from Coastal Glass in Chesapeake, and I couldn’t be more pleased with their workmanship. From start to finish, they were professional, knowledgeable, and incredibly detail-oriented. They took the time to explain the process, answered all my questions, and made sure everything was installed perfectly. The final result looks amazing—clean lines, sturdy installation, and a flawless finish. It’s clear they take pride in their work, and it truly shows. If you need glass work done, I highly recommend Coastal Glass and especially Michael and Dave. Their expertise and customer service are outstanding!
Tiffany Sechrist
★★★★★
3 months ago
Fantastic experience. Coastal Glads is hands down the best glass company in the area. Their expertise and workmanship is unmatched by any competitors. Everyone from the office to the installers are kind, respectful, and professional. Don’t hesitate to call Coastal Glass for any of your glass needs. I have used them for years and couldn’t be happier. Darrell is OUTSTANDING at his job and as a human being! Thank you!
Chance Laugginger
★★★★★
3 months ago
The staff of this place is wonderful and super pleasant to interact with. Ive been dealing with an insurance claim through progressive for over a month now to get OEM glass approved for installation after my windshield was cracked. With the help of Kate and consistent communication with me and the insurance company they got me in and out with no problems whatsoever. I highly recommend giving this company the opportunity to do business with.
Grace
★★★★★
3 weeks ago
I had a fantastic experience with Coastal Glass. My communication with Jen was excellent—she was polite, incredibly helpful, and always responded in a timely manner. The windshield replacement was completed efficiently and with great care. I’m very happy with the results and grateful to have found a company I can trust with my vehicle. I highly recommend Coastal Glass
D Reece
★★★★★
a month ago
I recently had my windshield replaced with Coastal Glass and it was a fantastic experience from start to finish. The quote was quick, thorough, and itemized. They were able to work with my schedule and the finished result was phenomenal. All of the stickers and my EZ pass on my original windshield were reapplied to the new windshield in their previous positions as if they had never been moved. I was also given detailed instructions upon pickup to ensure the seal was not compromised while it finished curing. The ladies up front were helpful and friendly and I absolutely recommend Coastal Glass to anyone requiring automotive glass replacement.
