Colorpoint Body Shop and Auto Detailing

Evil Robot

★★★★★

2 years ago

I’m a rideshare driver here in the Las Vegas area and had a minor accident. I went around to 4 different body shops in the Henderson area, and after speaking personally with the people at Colorpoint they recognized my issue and made a small discount. They were the lowest estimate. Also, the parts they ordered came in during the timeline they originally said which was great. There were extra damages inside the car which wasn’t a surprise, however, they took detailed photos of each damage and sent them to me by email before proceeding. Very clear and professional. Then despite the time this may have taken my car was finished right on schedule, possibly a bit early. I cannot recommend this place more for rideshare drivers like myself who need their vehicles finished quickly for work and at a competitive rate, or anyone, really. An easy 5 star review, 5 star service, very much appreciated. Thanks to everybody there at Colorpoint, I’ll be returning there if I’m unfortunate enough to have another accident.

Parker Curtis

★★★★★

2 years ago

Daniel and Regina were amazing! They were very honest and kept me up to date with my vehicle. Since I was paying out of pocket, I appreciate the competitive pricing they have to offer as well! Very friendly environment and they did an excellent job fixing up my vehicle! Thanks again Daniel, Regina and any other Colorpoint bodyshop technician that worked on my vehicle. I'll definitely be back if I have any issues with vehicles in the future!

Bethany Kiddo

★☆☆☆☆

2 years ago

Went in because they wouldn't quote me over the phone for just painting my car, asked me to fill a form for insurance once I got there cause they assumed it was collision but I said I just wanted a quote. She called me by a different name when she took me to look at my car, even though I wrote my information down. She looked at the car and a sec later said $8000 to paint the car. Why couldn't she just say that over the phone? Seemed unorganized and unprofessional.

Draco Ginuxiel-Romero

★★★★★

8 years ago

I was referred here by my dealership, Chrysler Dodge, because they don't do body work. However, I was beyond satisfied with the results. Not only was Gissel helpful and knowledgeable, over the phone and in person, about the process and getting the insurance estimates, but she and the staff were friendly and accommodating. Enterprise pick up was also arranged by them to get my rental. Once I picked up my dodge dart, It was washed and vacummed clean. Nothing is more satisfying than a clean car and great body work. They have a nice waiting area as well, with TV, charging station, and great seating area. Lastly, they forgot to add the car alignment to the estimate after done being paid. But, due to their mistake they took care of it anyway. Colorpoint more than exceeds customer satisfaction in all areas, highly recommended.

Cristina Peterson

★☆☆☆☆

10 months ago

I used color point in the past, at that time the service was great. This time, it was terrible!!! I had to call literally every day to find out what was going on with the repairs. This Chris guy just lazy!!! Every excuse in the book, it took more then 30 days to get my car back and when I did get it back, my floor mats were missing, it looked like my car was driven with a car load of ppl and it looked ran sacked. I called and asked about my floor mats, his excuse… the owner is in Mexico. I haven’t heard from him yet. I don’t expect him to get back to me, he didn’t the entire month they had my vehicle.

Erica Crosby

★★★★★

9 months ago

I couldn’t be happier with the service I received at Colorpoint. Everyone was friendly, knowledgeable, and went above and beyond to make the process smooth and stress-free. The workmanship was top-notch and my car looks flawless. I’ll definitely be coming back!

Mark Mcallister

★★★★★

9 months ago

I have had my Lexus ES 350 repaired there twice. Customer service is awesome and professional. The work is easily 5 star. Great job to all the people at Colorpoint.

L.angelica Kinsey

★★★★★

a year ago

I’ve had my car back for almost two months, and Regina did an amazing job by proactively communicating with me. She always called me with updates before I ever had to reach out to her. It took three weeks to get my car back, which is exactly what Regina said it would take. They even fixed a dent that wasn't part of my accident, which I really appreciate. The front desk girl was also very professional. Overall, it was a great experience. My car looks as if nothing ever happened to it .

Adriana Aguilar

★★★★★

9 months ago

⭐️⭐️⭐️⭐️⭐️ 5/5 – Outstanding Service at Colorpoint Collision Center! I recently brought my 2021 Dodge Challenger to Colorpoint after an accident, and I couldn’t be more impressed with the entire experience. From start to finish, the team was incredibly professional, efficient, and genuinely helpful. A special shoutout to Erika, who went above and beyond throughout the process. She kept me informed every step of the way, answered all my questions, and made what could have been a stressful situation feel smooth and manageable. Her attention to detail and customer care was outstanding. When I got my car back, I was blown away—it looked like nothing had ever happened. The quality of the repair work was top-notch, and the paint match was perfect. You can tell they take real pride in their work. If you’re looking for a collision center that’s reliable, skilled, and treats you like a valued customer, I highly recommend Colorpoint. They truly exceeded my expectations!

Steven Cantley

★★★★★

a month ago

Great customer service with fair prices if your looking to get your car detailed trust me this is the place to go.

Leonard Manewith

★★★★★

2 months ago

I am from out of town and had an accident My concern was where to go so I contacted Lexus and they referred me to Colorpoint Had to be one of the best referrals I have been given Service communications 5 star Great and thanks

Taneshia Phomsavanh

★★★☆☆

a year ago

Accident: April 24, 2024 Vehicle returned: July 31st Colorpoint towed the vehicle 1st wk in June, so it took them over a month to finish my 2007 Toyota Tacoma. This was due to parts having to be ordered & then I was told the heat caused delay with painting. We were updated periodically with progress & we also called a few times to check in. When vehicle was returned, they neglected to tell us the battery was dead! We picked up the truck and they had it running in the front after we waited for them to wash it. I originally thought this was very nice but now I think it was bc they didn't want it to die in the parking lot lol We drove truck home & parked it. My husband left for work & I got up the next morning to take kids to store and the truck wouldn't start! I called colorpoint & they immediately knew what was wrong & said just go buy a battery it is old. Nothing was wrong with battery when they got it but due to it sitting they said it died. Well I was STRANDED with my kids for days bc my husband is a firefighter. I told her this & she called me back & said she would send someone to jump me off and go with me to auto zone and replace my battery after I bought 1. They guy came about 30 mins later & jumped me off but didn't go with me to auto zone. I then spent another hour or so waiting for my turn for help (with my kids) to get battery replaced. I feel we were more than patient with them, even though we only had 1 vehicle while waiting for repairs. So when I got the truck back I expected everything to be great. I don't like how they purposely didn't tell us about the battery. Imagine if I had an emergency. I appreciated the updates and Regina and the front desk seem professional & knowledgeable. The front desk girl was really nice. NO APOLOGY was offered from Regina (my point of contact). It felt like she thought I should've known the battery would be dead. Also, 1 of the bottom lights is loose, so husband has to fix that when he gets home. The truck looks great though. Not the worse experience, but certainly not the best. Pics attached: Missing brush guard bc they said they couldn't find one.

Tina White

★★★★★

Edited 2 years ago

Fast wonderful service on my Kia and it needed a whole rear end bumper .They Even painted my gas tank at no cost because I broke it and the factory one was primmer black. The receptionist is amazing . My adjuster Regina made it all happen. Thank you

Rebecca

★★★★★

2 years ago

Was involved in a hit and run that left my bumper a bit messed up. I wasn't sure who to take it to but I was recommended here by my dealership. Super prompt and transparent. Left my car and was updated with a new estimate within a few days. The longest part was waiting on my insurance to respond to them. Either way, Regina kept me updated with a text every few days. Overall it took about 2 1/2 weeks from drop off to pick up. The whole experience was super easy and quick. Plus, their work is backed by a lifetime guarantee, so if anything, their work is protected. I've already recommended to a few friends!

Hollis Habeger

★★★★★

a month ago

I usually don't write reviews. If you want outstanding service, quality work with reasonable prices, look no further. I was a little hesitant with some of the poor reviews, but Colorpoint exceeded my expectations. Ericka and office staff were pleasant and answered all of my questions for my free estimate. I will be using Colorpoint again for my auto body shop needs! Thank you Colorpoint!

Marie Migliore

★★★★★

a month ago

They are fast, professional, and do fantastic work!!! I hit the side of my house and they made my car just like new!!! My house, still needs work😳

Katrina Makuch

★☆☆☆☆

a month ago

It's been nearly a year and unfortunately I need to write a review warning anyone who values their vehicle to stay clear of Colorpoint. I was involved in a pretty expensive car accident - the other driver turned left right into me - resulting in over $20,000 in damages to the truck. Toyota of Henderson worked on the suspension damage, while they recommended Colorpoint to do the body work. I assumed having Toyota certification, plus being recommended by the dealership, would be a sign that this was a trustworthy shop. That couldn't be further from the truth. Colorpoint's technician who worked on the truck had zero idea what he was doing. This is a 4WD truck, and he glued nearly everything back together again. No bolts. Glue. No OEM replacements. He created more damage than he repaired. After picking up my truck the first time, I had to document all the poor quality workmanship and return to Colorpoint to have them repair all that work. They fired the technician immediately, but simply could not manage to return the truck to a quality condition. It wasn't their fault... it was one bad technician. As someone paying top dollar for repairs, I assumed management would know how to hire competent people. They couldn't even take accountability for their poor management. They were faulty to the point of negligence. They didn't bother to screw down the body back onto the frame. It drove wonky. After two visits back to the Toyota Dealership, a mechanical technician identified the problem: the body wasn't securely attached to the frame! Colorpoint was quick to demand payment, but completely skirted their responsibility to deliver a quality body shop repair. If your body shop needs are beyond a paint chip, I would caution bringing your vehicle here. Their inconsistency simply isn't worth the headache.