Complete Auto Repair & Sales

Elijah Peterson

★☆☆☆☆

Edited a year ago

Updated review from 5 stars to now 1 star. These guys will quote you for problems that don’t exist, nor can they do a simple straight alignment on a car. If you go here I’d go for simple repairs like an oil change or something like that 😂 they lose your car parts, lose screws that go on your car and don’t really fix anything. I SPECIFICALLY said I wanted the Advancetrak and the ABS light off on my car. Got quoted for $900 to fix everything. My car is still shaking while driving, pulls to the right waaaaay worse than it did in the beginning and Tell me why BOTH the Service advancetrak and ABS lights are still On and the alignment is NOT STRAIGHT AT ALL and the the traction seems even worse than it was before bringing it to them. I definitely wouldn’t come here. And I advice nobody else to come here either.

KenTarra Valentine

★★★★★

2 years ago

I’ve been a customer for 5 years I never go anywhere else but them!! I always bring more clients and they’re always communicating with me. Only one mechanic I know that I explored that never screwed me. I remember when I went for my Lexus and needed my total suspension done they had it done in one day and allowed me to bring my own parts. That same Lexus was taken somewhere else before I came to them and they claim the parts were new with my car sitting for a whole week. Anyways my newer car is a Toyota and they gets my car right every time!! From engine to suspensions to alignments. Thank you guys the best family brother ran business!! Btw I’m black disregard the race from other comments

Evil Pimp

★★☆☆☆

a year ago

I came here for an alignment, I gave them 2 trys that same day. 1st time my steering wheel wal out of line and I brought my car back for them to fix. So they took again and still the same results. Is like the did nothing at all. It was a waste of money and 2 hours of my time. Never coming back

Ahmad Mahmood

★★★★★

8 months ago

Dropped my car off Friday at around 1pm. The guys at the shop had all repairs completed by Sunday night. They worked through the weekend just to get me out of a bind. MJ and the rest of the guys at Complete Auto Repair & Sales are top tier.

Elijah P.

★☆☆☆☆

a year ago

Came here to get ABS light off paid to get new rotors and struts and brake pads. ABS light still on so I went to an actual brake shop and the first thing they said I needed was new rotors and struts and brake pads. Told them I had that replaced here and they recommended I sue this auto repair shop. Still have my receipts from what work I was “told” would be down and how much I paid and the date I paid for it. Also have the diagnostics from the brake shop 2 days later stating that I need exactly what these guys claimed that they replaced. So law suit to this repair shop will be coming very soon and better believe my car will be fixed for free and all the money I paid thus far will be refunded

Moe Daqah

★★★★★

11 months ago

Came in for an oil change luckily their techs had a good eye my ballpoint looked like it was barely hanging on. Andy and John took care of me in about 2 hours time and my car instantly felt like it drove way better. I had no idea how much trouble i could of gotten myself into but luckily for me they caught it right away

Anony Mous1

★★★★★

a year ago

I have had the pleasure to work with Chuy when he did my wife’s wheel alignment. The process is quick fast and simple. After he had did the alignment, he even showed me on the computer on which tire needed more alignment than the other but overall, it was a very well trusted process. After the business was done, he even offered me that the place even offers auto parts for your exact vehicle make model, and if I ever needed anything on my vehicle, even as much as a an emergency tire replacement, he was the man to get it. I will definitely go through this man again, and I definitely trust him with my vehicle when it comes to having an honest and trustworthy shop. Thank you guys very much and I look forward to my vehicles being repaired at this place From now on.

Benjiman Shipman

★☆☆☆☆

5 months ago

They will take your car watch YouTube videos mess your car up and don’t take fault for them not knowing what to do I advise you not to take any foreign cars to this auto shop they don’t not know how to fix cars they handle car’s rough mess the car up and still expect money bring my car to these guys for a leak get my car back car can’t go over 20-30mph they called say your car ready I come pay pull off from the place car making a loud noise and going slow I turn around they say they hooked something uo wrong pop the hood of the car had some one mashing the gas while the other person under the hook unplugging things trying to fix what they did wrong I had a 2013 x3 bmw mind you only bring car to these guys for a cooling leak lol that had just started now the issue that’s wrong with the car is costing more than the job there doing he said he drove my car around for 30mins lol why are you even in a customer car that long but there no way he was able to do that and the car making loud noise and does go over 20mph than it was someone else pulled up complaining about the work they did on there car this shop is no good last time dealing with this shop the workers always look uneducated anyways this is a YouTube shop they take any job n don’t know what there doing

armaan khan

★★★★★

8 months ago

i live in Frisco and willingly drive over 30 miles to this shop because their service is truly exceptional and honest. They take care of both my vehicles and have consistently delivered top-notch work—always diagnosing issues accurately and making sure I get exactly what’s needed. I own a BMW, and they use genuine OEM parts while still offering very reasonable pricing. I’ve referred more than 10 people here, and everyone’s had a great experience. Big shoutout to Andy, MJ, and John—appreciate you guys! 💪

Ruby Tulley

★☆☆☆☆

6 months ago

This shop is so unprofessional. I’ve been going back and forth to this shop for a year about same issue which they kept telling me nothing was wrong with my car! They don’t communicate within eachother at all. My car has stopped a total of 3 times within whole year after they have fixed on my car and every time I’ve taken it there I told them what I was hearing ect no issue resolved. They don’t fix the MAIN ISSUE! They fix what will get them PAID THE QUICKEST! They placed my alternator WHICH BLEW UP! Instead of them fixing the main source which was the shortage connected to the alternator! I took to another shop because I was over it! Now that I’m at other shop they did not want to replace the alternator that is still under warranty telling my dad they didn’t do the job because I lost my receipt! LUCKILY I called my warranty ppl who PAID them to get the info had to call on 3way because Matt STILL DIDNT WANT TO REPLACE WHAT NEEDED TO B REPLACED! Once that was resolved. The part was ordered! Long story short COMPLETE AUTO IS FULL OF SHI!

Greedy 65

★★★★★

a year ago

This is the best mechanic shop in the DFW metroplex, anytime you go ask for Andy/Mo don’t ask for anyone else but him. He is literally my brother from another mother, I’ve been driving since I was 15 and every single car I’ve bought I only let him do any work needed anytime I’ve needed work because they do top quality work and are very friendly people. They do not charge an arm and leg like other shops, they’re far past trust worthy. You won’t find a better deal or better shop in Texas other than Complete Auto Repair & Sales. I highly recommend 100/10 to anyone needing any work from small to big. Always done within a timely manner and quality speaks for itself. If I can’t do it myself then this is where I come no matter what.

Jussica Sharp

★☆☆☆☆

6 months ago

The worst experience ever , they lie about the issue of the vehicle, Will have you return several times just to make you wait or pay for another service . If you are to go ask for MJ he is honest and will help you. The manager with the thin hair and receding hair line is rude and untrustworthy .

Aaliyah Kelly

★☆☆☆☆

6 months ago

$1,500 down the drain and I STILL don’t have working AC. The technician came out, charged me a ridiculous amount, and the unit is in the exact same condition as before. Every time I call, I get excuses instead of solutions. Completely unprofessional and a total waste of money. I regret ever calling this company — they took my money and left me sweating. Save yourself the frustration and go with someone else who actually knows what they’re doing.

Gloria Idara

★★★★★

7 months ago

Walked in without appointment. My issue was much but they took care of it. They let you see what they will be working on. Oh, I’m impressed. One Happy Lady . I’m enjoying my Air Condition. Thank you Andy and your workers. You got a customer for life.

Raley Harsch

★☆☆☆☆

3 years ago

I bought my car from Easy Finance (terrible place) and it was smoking before I even made it home. They told me to take it to this shop. I left it for 4 days and they did nothing to it. They cleared the codes and put JB Weld on areas of the transmission and motor to try and hide the oil leak and there were a ton of bolts missing, tires are bald. No way it passed a legal inspection. Not safe to drive at all. I will be filing a complaint with the state.

Niecy Williams

★★★★★

4 months ago

Was quoted $900 to replace a cat converter. Never mentioned labor. Did the financing and they approved me for $2000. I added brake pads on to my repair. Total ended up coming out to $1950. I was extremely upset, went to get my car and talked to Matt because labor for the cat converter was not mentioned and the $500 for the brake pads was never mentioned. He showed me where the pricing came from, gave me a lifetime warranty for my parts, a free full synthetic oil change and my parts. I gave them an amazing review because Matt did great business today, my engine light went off by itself and my car is driving perfectly.

DALI

★★★★★

3 months ago

Excellent and honest service. I get so overwhelmed working with mechanics, not to mention I was 40 mins away from home when my brakes failed. I was in the door an hour before closing, welcomed into their warm waiting area. My car was only here for two days, partially delayed because of the parts we needed from the dealer. Mechanic was transparent with the work needed, sending photos to assure me of what was wrong and how they’d fix it. I think I have found a mechanic I can finally trust!