Complete Automotive Repair Service

Aliese Fairweather

★★★★★

a year ago

Called Rich and Eric to get my oil changed initially. Since then I can't say enough. They've done everything from general maintenance for me to engine repair, brakes, ball joints. Literally anything I may need done. But there's a why I continue to go back repeatedly. The team is fair there, they are not going to tell you something that isn't 100 percent. If they are looking for what is causing your vehicles issue, ( because let's be honest sometimes it's one thing but two things can actually be causing the issue you're having)they keep you updated . They are caring compassionate and understanding and more than that capable and honest. There's a litany of reasons they got this rating but bottom line is if your looking for a mechanic who can do a great job you want to call this team of people. They're amazing.

John Mertler

★★★★★

a year ago

Absolutely fantastic service from great people! I found myself stuck on the side of the road with a truck that couldn’t safely drive, requiring a tow to the shop. When the truck got there, they immediately got to work doing everything they could, and got me back on the road THE SAME DAY! If you need any work done to your vehicle, this is the only shop you need to call!

Jim and Laurie Beal

★★★★★

2 years ago

Excellent service! We stopped in here while test driving a car. We usually have our local mechanic inspect any cars we buy but we were an hour from home. They were closed but 2 of the mechanics came out anyways and spent at least 15 minutes doing a very thorough inspection, giving us peace of mind for the purchase. Very kind and helpful staff! Definitely recommend!

Mark M

★★★★★

a year ago

Amazing service, quick and affordable. Just recently moved here and was in desperate need of a mechanic after a brake failure and stumbled upon my now go-to. Can’t recommend enough!

Jim Tishman

★★★★★

2 years ago

I am impressed by the service I received. My battery died. I called Complete Automotive Repair. They came out, started my car, took it to their shop and drove it back the same day! Polite and reasonable. I'll use them again

Joey

★★★★★

3 years ago

Very kind, fair & understanding. They squeezed me in on a busy day, found my problem and charged me a very reasonable price for just looking at it since it was a repair I could do on my own. Awesome guys! Will definitely use these guys for future needs.

Susan Russ

★★★★☆

8 years ago

Very prompt service and great work! Reasonable prices as well. My only issue was that they failed to call me for about an hour after my car was fixed, and the staff became defensive and rude when I asked why I wasn't notified sooner. However, I would definitely recommend them! Just be proactive about calling and checking on your car's status so you don't waste your time.

Tim Wheat

★★★★★

9 years ago

I was stranded in Cleveland after my car broke down and Rich was recommended to me. They worked me in and fixed my car quickly and competently. I got back on the road on the same day. They could not have been nicer or provided better service at a reasonable price. If I lived in Cleveland, Rich would definitely get all of my business!

Barbara Crouse

★★★★★

2 years ago

I had a broken tie rod - they replaced it with same-day service at a very reasonable price. I will go back there. Nice people, too.

Joe Mandola

★★★★★

4 years ago

Rich and his crew are the best around. Great work and very fair prices. I've been taking my vehicle's to him for years

Brandy Olsen

★★★★★

6 years ago

for the past 10 years, I have mostly taken my car to the dealership. I rarely take it elsewhere because the few times I have, it’s been an issue. One place put on some after market parts and didn’t hook them up correctly - I ended up getting pulled over and a police officer let me know my break lights were continuously running. I recently moved to Fairview Park and I was worried about taking my car all the way to the dealership given the way my car was driving. I decided to give this place a chance and I am so happy I did. I received great service, I was not talked down to, and I didn’t feel like I was being over-sold on services. My car left driving like it did in its prime and it didn’t cost me a fortune. Due to the convienent location and excellent service, this will be my car repair shop for the remainder of my car’s life.

Madeline Gunnoe

★★★★★

4 years ago

These guys are amazing. Not only are they hardworking, they are so understanding and kind. They squeezed me in and were so quick and helpful! All of the employees have a smile and can help you. Thank you guys for all that you do!

Lisa Hardin

★★★★★

a year ago

My dad has used this company and had amazing ans affordable services. Would highly recommend

Elio Fontana

★★★★★

2 years ago

I took my car to Complete Auto Repair in Parma Oh and they did a thorough checkup of my car. They ran the diagnostics and explained the problems and made suggestions on what to do with my car. I will be bringing my car back again.

Ally Walter

★★★★★

7 years ago

I brought my car here to get work done on my muffler they were the cheapest prices in Cleveland that I could find on the Westside. He did a great job and was very fair I will definitely take my car back to him if I ever need Muffler work in the future

Richard Scheeff

★★★★★

4 years ago

Rich and Mark are great with customers and do good work, they've worked on my 1950 Willys Jeepster like pros, I would and have recommended them to people I know.

Bryan Fields

★★★★★

10 years ago

These guys do a great job. Very reliable and reasonably priced. I've used them many times and will continue to be a customer of theirs.