Crash Champions Collision Repair Bonita Springs

Lorenzo Marquez

★★★★★

a year ago

I Would To Give Bakri And His Team A Huge Shout Out If I Could I Would Give Them A 10 Stars Instead Of A 5,After Going Threw A Nightmare With A Previous Body Shop He Made Sure To Fix Their Wrongs And Brought My Car Back To Life Like It Was Before My Accident I Would Highly Recommend This Location To Family And Friends Or Anyone Who Is looking For Repairs Their Costumer Service Is Amazing Where They Constantly Keep You Updated And Their Work On Your Vehicle From A-Z Is Amazing I Would Come Back To Them If Needed Too‼️

Dorian Grey

★★★★★

7 months ago

I WANT TO GIVE A HUGE SHOUT OUT TO CRASH CHAMPIONS ! I went in for an estimate for a 2025 Tesla model 3 it had scrape marks as I assume was something I had to repaint the bumper . Angel and Carson came out and explained that they can try and buff and polish and see if it'll come out. it took literally 10 minutes for this kind gesture instead of them trying to rip me off and make me believe I had to repair and repaint the bumper . Bakri polish bumper even when they were slammed . Veronica Held great conversation with me and was very friendly . Thank you to the team in Bonita springs . Very clean , kind , friendly and unbelievable comfortable place . I would recommend to a friend or family .

Bill Schrader

★★★★★

a month ago

Dropped car off for estimate and repairs. Smashed passenger front door. The staff was friendly helpful

Spaight Oliver

★★★★★

7 months ago

Crash champions has phenomenal service I worked with Carson to get everything taken care of and he made sure at every turn I was well informed and updated on how my car was doing.

Melissa Samples

★★★★★

Edited 4 years ago

They did a hell of a job! the staff was friendly and it was just a great experience all around. I would definitely recommend it to friends and family. And give 10 Stars if that was a possibility.

dawson bratcher

★★★★★

8 months ago

Amazing customer service from Carson and Angel. Repairs came out great. The car looks better when I bought it and overall great experience

Nancy Ranieri

★★★★★

2 years ago

We had a fantastic experience with Crash Champions in Bonita Springs. Since they are an authorized body shop by our insurance company, we chose to have our car repaired by them. It could not have been a better experience from start to finish! We made an appointment for an estimate within a few days. When they checked our car, they said that we should not be driving it, so they called Enterprise to pick us up so that we would have a rental car. We received numerous texts keeping us informed throughout. They told us that our car would be fixed by Friday, but it was ready by Wednesday. Our car looked as good as new, and we were able to leave the rental car at their shop. We are more than satisfied with Crash Champions and would use them again.

fabian guido

★★★★★

2 years ago

Dennis was great to work with and the service he provided was prompt and quick the work done to my vehicle was beyond my expectations and i couldn't be happier with the repair

Bob Bird

★★★★★

6 months ago

They were amazing. Called with any updates or concerns. Handled the rental and insurance. Can’t recommend more!

John M.

★☆☆☆☆

2 years ago

I have been trying to get my Tesla worked on with crash champions for the last three months. I brought it in for an estimate which they did. I waited a month and a half and the day before the appointment to fix the car they canceled on me. I then had to call them to ask them when we are going to reschedule, and they stated they have not heard from Tesla to see if it is going to be covered by the warranty. This was news to me because Crash Champions had already said Tesla was covering it. Now I've spent the last two weeks trying to get them to call me back to find out what is being done. The manager is always in a meeting (his name is Chris) and he has yet to return my calls. If you value your time, money and vehicle do not waste them at this place. With this poor level of customer service I can't imagine what would happen to you car.

Melody Bratcher

★★★★★

8 months ago

Some of the best customer service I have experienced. Specifically carson was a great help very patient and my car looks amazing!

Elvin Purisic

★★★★★

5 years ago

Premier Collision does phenomenal work! I’m a technician at Mercedes Benz of Bonita Springs and they bring me several cars a week that require updates, calibrations, or anything else that requires work to be performed at a Mercedes Benz dealership. For several years I’ve never run into a problem where they did a poor repair or used any after market parts. All their replacement parts are always OEM and their body work is outstanding. The paint matches are excelled and I’ve never had an issue with the paint work being too thick which would make the radar sensors not preform properly. All their work is superb after dealing with them for several years we’ve never had an issue with Premier’s work. The staff is super friendly and always helpful. I would 100% recommend them to everyone in swfl!

Alyssa Croft

★★★★★

8 months ago

Absolutely wonderful service, helpful and efficient. I came in asking for a service that they do not normally provide; not only did Bakin(?) call a friend in hopes of help, he got hands on and fixed my problem with no questions. Will be back for future services!

Gianni

★★★★★

5 years ago

I have nothing but good things to say about this body shop, they are great at staying in touch with you, as well as your insurance on updates for your car. Being one of few authorized Tesla body shops, Premier Collision is the only one I could find within 25 miles that have factory certifications for the vehicle, as opposed to online training. This certainly made me feel a lot more at ease dropping off my car, knowing it was with the professionals, and they were in direct contact with the car manufacturer. Like I said before, they made this process of fixing a lot of damage to my car as easy as possible, talking with my appraiser, the insurance company, as well as keeping me updates for changes to services they were doing, as well as giving new estimated ETAs for pickup. Thank you to everyone at Premier for fixing my car up as good as it was before my accident!

Derek (Flask Nation)

★☆☆☆☆

2 years ago

The work on my car was good when finally finished, however they damaged my car after the repair and took longer re-fixing it. This cost me hundreds of dollars for an extended rental that they claimed would be reimbursed and was not, this back and forth has went on for a while and still never get an update or call back.

Tom Fournier, Jr

★★★★★

5 months ago

Great service and they did a great job on my vehicle

Nicholas Perez

★★★★★

8 months ago

Seriously good service and quality, and the work is top-notch. It's tough to find a company that actually does what they say and helps you out the whole time. Thank you, Crash Champions!