Caliber Collision

Renay Montague

★★★★★

9 months ago

I was rear ended, and one of my options to get my car fixed was at Caliber collision since it was nearby. I thought I would give it a shot. I am so impressed with this place. I would recommend it to everybody. It was Dan ahead of time. The work was superb. They told me there’s a guarantee on it. I was treated so well, and the professionalism was through the roof.

Jake Stonecipher

★★★★★

a month ago

The team at caliber collision went above and beyond with the repair of my car. They coordinated everything, including the rental to be as seamless as possible. The general manager personally checked my car in and returned it to me. His attention to detail is unmatched, and he returned my car to me better than I expected. Anybody that needs car repair should look no further than Caliber Collision

Michael Smith

★★★★★

a month ago

I ran over something in the road today and a panel under the engine came loose. I was afraid to drive far so stopped in at Caliber Collision. Nya at the desk was very kind, called Moa from the shop who looked at and said "sure we can take that off". Not only did he take the car back right away, they reinstalled the panel. At no charge. These people are very kind, top notch. All the cars I saw coming out of their shop looked great. Many thanks Virginia Smith (green Toyota)

JUANOMIAMI

★★★★★

a month ago

Caliber collision is a great place! Highly recommend.. staff, quality, punctuality, etc! Cara and Moe were very kind and serving. Thanks guys for a great work.

Patrick

★★★★★

a month ago

Excellent work and excellent communication during the entire process. Cara is a rockstar so if you meet her, you’ll never forget her. She’s someone we all would cherish working on the frontline with customers. Overall a great experience!

Angel Pappas

★★★★★

5 months ago

From the moment you walk in, you’re greeted with great customer service. The front desk staff was so kind and professional. I was assigned Cara and was beyond pleased. She was extremely personable, professional, and efficient. She kept me up-to-date and went above and beyond to get my vehicle back to me much better than I left it (and half a week before I was expecting it too). My vehicle looks amazing. Highly recommend!

Legna Betancourt

★★★★★

4 months ago

Very satisfied with Calliber Collision in Bonita Springs. The customer service was amazing, very helpful and kind. They updated me everyday about my car and worked very fast on it since I didn’t get a rental. Would 100% recommend to anyone!

Eileen Pirson

★★★★★

3 weeks ago

Highly recommend. A friend recommended Caliber and they were outstanding. I would use them if ever needed in the future. Was significantly less expensive than another key competitor.

Elton Topollaj

★★★☆☆

a year ago

Three years ago, I took my car to Gerber Collision on Old 41 (recommended by the auto insurance) after a palm tree fell and damaged the windshield, passenger mirror, right & fender.They assured me that the repairs would be covered under warranty for as long as I owned the car. Fast forward three years, the paint on the repaired areas has started peeling, while the rest of the car’s paint is perfectly fine. I went back to Gerber to ask about the warranty, but the representative told me it wasn’t covered. “ it’s wear and tear” and did not even bother to at least take a lookof it. This goes against the warranty promise they made at the time of the repair. Even when I first brought the car in, communication was poor & not all the repairs were completed. They barely kept me updated throughout the process and only called me when the car was ready for pickup. While they might be a quick option, in my opinion, their work doesn’t hold up over time, and their warranty promises seem unreliable. I wouldn’t recommend them. If you’re looking for long-term quality, you might be better off taking your car to a dealership, even if it’s more expensive.

Mary Drazan

★★★★★

4 months ago

Can’t say enough about Caliber, they are awesome to work with from the minute you walk in the door till the time you pick up your repaired vehicle. Joe did a great job of keeping me updated and even got my car done early as I was leaving town. This is the second time I’ve used them not to any fault of mine, but in any case, I would highly recommend them!

Celeste T. Ramstorf

★★★★★

5 months ago

I was at the Bonita Springs location off of old 41! They did everything they promised on time thoroughly and the inspection when it came time to pick it up was detailed. Everybody there was really very professional, the manager Moe Make sure that everything was done to my approval. In a timely fashion, great experience I’ve gone to them before this is probably my fourth time for various things that I have made it over the Years. That would be highly recommended! Regards

Alex Carrillo

★★★★★

5 months ago

Outstanding Customer service and Job quality. Paint matches the original factory paint.

Doug Robinson

★★★★★

3 months ago

Our 2025 Lexus NX was in a minor accident. Caliber was top notch from start to finish! Great communication, fast repair and quality work! The car was perfect when we got it back. Highly recommended!

Ryan

★★★★★

4 months ago

I was absolutely distraught to be involved in a fender bender in my new Mustang, but the great folks at Caliber made it look like it never happened, and the repair was done ahead of time! No shady practices here, they even went over my itemized repair estimate with me and used OEM parts at my request. Lifetime warranty! Everyone I spoke with was kind and professional and they had great communication with progressive insurance on my behalf. It was the first time I never had to get too involved. I used to only go with dealership suggested collision facilities but Caliber is the new go-to!

Andrea Murray

★★★★★

6 months ago

Caliber Collision provided top quality service and my car ended up looking better than it did before the collision! I couldn’t be happier with their service. They repaired it with efficiency and kept me up to date during the entirety of the process. Every staff member I met was incredibly professional and personable. I recommend this shop to anyone who needs repair services :)

Michael J Sierts

★☆☆☆☆

Edited a year ago

Before even considering going here to repair your vehicle, please, look on the BBB! Don't trust your insurance saying they recommend Caliber Collision. You'll find countless complaints about their unethical business practices, delays, and quality issues. My experience was the same, mind you this was their 3rd attempt at fixing the issues: - Originally estimated 2-3 weeks (turned out to be 4 months) - Original estimate: ~$8000 (Final cost $15,000+) - Replaced fully functional parts - Did not fully correct the dent in the hood - Alignment issue with both the hood and front bumper - The newly painted front bumper was mismatched in color - Completely drained the battery, causing the need for a new one including installation and registration. - The car come back with a major fault code: Can't start the car in 600 miles (probably caused by the countless jump starts they did). - Put irreversible, deep scratches in both the new and old headlight - Scratched the clear coat with improper car wash methods

Leslie gagliano

★★★★★

6 months ago

My husband had his fleet vehicle repaired here and everything was amazing. The communication was top notch and everyone was so nice. They let him know what was going on every step of the way. Even when we picked up the car in the pouring rain, they were so nice and moved it out of the rain. Highly highly recommend!!