Crash Champions Collision Repair Roseville

James Mars

★★★★★

4 months ago

Crash Champions were terrific! Claim submittal from my insurance processed easily, updated throughout, and finished work earlier than I had expected. Our service rep, Kat, was wonderful.

Mark Mahardja

★★★★★

8 months ago

The Crash Champions team is friendly and professional. Not having dealt with an insurance claim repair before, they were very helpful and understanding. They communicated updates on my vehicle's repairs often, in a timely manner, and answered any questions I had. I am very thankful for their help and hard work to repair my vehicle.

Madison Morris

★☆☆☆☆

a year ago

Terrible Experience – Long Wait, Theft, and No Accountability I brought my vehicle to Crash Champions for what should have been a straightforward bumper and headlight repair. Instead, it took them over two weeks to complete the job. When I finally picked up my car, I discovered that someone had gone through my center console and glove box and taken my valuables. To make matters worse, my dash cam had been turned off the entire time my vehicle was in their possession—highly suspicious, to say the least. I reported the theft, expecting a thorough investigation, but the company only spoke to the two employees who worked on my car and left it at that. When I escalated the issue, the manager claimed to have spoken with leadership, but they refused to investigate further or have the company reimburse me for what was stolen. I will say the Manager did give me $50 for the trouble. However upon searching my vehicle more the value of my lost items weighed a lot more than what was given. This was an incredibly frustrating and disappointing experience. Not only did I have to wait far too long for simple repairs, but my privacy was violated, my belongings were taken, and the company showed zero accountability. I would never trust Crash Champions with my car again and strongly advise others to take their business elsewhere.

Zeke Wemmer

★★★★★

a year ago

I had to bring my work vehicle here for a minor fender Bender and the staff right off the bat were helpful and friendly. They got the estimate done for my insurance and we're able to get started on it right away. Kept updated on my cars status. Minor shipping issues on parts and they were very apologetic even though it wasn't their fault. Got my car back and you couldn't even tell there was ever any damage. Would definitely recommend them.

Janean Bradley

★★★★★

8 months ago

Highly recommend. Staff was courteous and professional. Work exceptional. I would bring my vehicle back for repair again.

Kevin Cunningham

★★★★★

a year ago

Excellent company all around. Helped make my Pacifica look brand new after dinging it up hitting various debris on the freeway. Also helped reset my break sensor system due to collision sensor warnings from the same incident. Watch out for other collision shops writing ridiculous quotes. Crash Champions is fair priced.

Logan Thomas

★★★★★

4 years ago

These guys did a fantastic job. I was in a minor accident earlier this week that did some pretty severe damage to my rear bumper and trunk. While i had the car at the shop I also asked them to look into repairing a really bad dent in my door, that i had been told would require a body shop. They not only finished all of the work on my car 5 full days ahead of schedule, but the repairs are perfect. The car looks brand new. They also fixed a second, less noticeable dent in my door without charging me extra. They were courteous, polite and very helpful all the way through. they stayed in close contact giving me frequent updates. I worked with Paul directly throughout the process and he was a really stand up guy. He even stayed a few minutes after closing so I could come pick up my car. I cannot recommend this place enough. If I ever need work done on my car again this will be where I go.

Breece Fadness

★★★★★

2 years ago

Excellent service! I went in for an inspection on some scratches from someone hitting my car. I was promptly helped and instead of inspecting and scheduling a repair he asked if he could buff it out right then. In a matter of minutes the scratches were gone and I was on my way! I would highly recommend this shop to anyone needing a repair!

Kiri Nero

★★★★★

a year ago

Very easy to make an appointment, they where super nice. Very flexible and reliant. Thank you for your work. You did an amazing job on my car look brand new.

Kristina

★★★★★

9 months ago

This place was great! I really appreciate Carmen going above and beyond to make sure my car was repaired before my trip! Thank you so much!!

Frida Diaz

★★★★★

5 years ago

Staff was great! Very professional. I took my car in , they explained the process and an estimate on how long it was going to take which it was faster than they had originally told me. They called the car rental for me which I appreciate since I’ve never had to take my car in for more than 1 day. Received updates and calls which are very much appreciated. I got my car back and noticed that they had cleaned it! I was not expecting that. So thank you! I would totally recommend this place.

Yana K

★★★★★

3 years ago

Our insurance company Geico, recommended this body shop. Our SUV needed parts replaced, hood fixed, windshield replaced and the front end painted. They did a great job! Since day one when I came in there the two lovely ladies helped me. They were friendly and professional. I did have too go back home and come back but that wasn’t their fault. We are very satisfied with the work they did. How everything went and customer service. I would go back and do recommend this place.

Sarah Davies

★★★★★

5 years ago

This place was fantastic! My truck was done early and they cleaned it inside and out. The work was done by true professionals. Paint match is great. No body or mechanical issues after I picked up my truck. The women in the office are awesome! They keep you up to date with an app, texts and emails. They genuinely listen to you about any issues you have with repairs. Would definitely recommend.

Erin Henson

★★★★★

a year ago

I was so grateful to have the pleasure of working with Kat in the front office, she provided the most thorough amazing service, and her smile lights up the place. Will be a returning customer if ever needed again. Ty Kat!

Stonedemoman

★☆☆☆☆

2 years ago

I cannot express it enough, stay far away from this place. My car was held there for 41 days for replacing a door and quarter panel after I got hit. Forty. One. Days. They excused themselves on account of the first new door arriving with a dent. It's certainly plausible that this is the case, but I got a text confirming that all the necessary parts (including the door that was reordered) were ready 16 days before I got the car back. The initial estimate was two weeks for ordering parts and completing repairs. How was it held for 16 more days after this?!! They never even called me to arrange pickup or inform me the repairs were completed. The front-end staff were all friendly enough, until it came time to answer their phones! Over the 10 times I called I never got a single answer or a callback when I left a message. The number for the store was even incorrectly listed on their website. Then I came to find out they're under new management as of a week ago, and suddenly somebody started answering the phones! Weird! I really can't emphasize it enough, this place doesn't deserve your business currently.

Mimi A. Moghaddam

★★★★★

2 years ago

My car insurance company introduced me to Crash Champions Collision to repair the Honda civic door and lock that was broken by the thieves. They did a perfect job. They gave us an appointment for an estimate and another appointment for repair. They are fast and expert. I highly recommend this place.

Danielle Weeks

★★★★★

3 years ago

Everyone there is awesome. I just picked up my 2018 Mazda CX-5 today, and there was literally no sign of a dent ever being on the passenger quarter panel. They kept in great contact with me and understanding when I couldn't pick up the car for a couple of days because I was sick with COVID. I've worked with this location a few times, and they've always been fantastic. Thank you, guys, for taking good care of my car and me :)